2. INTRODUCTION ORIGINKEY PEOPLE PRODUCTS AND SERVICES
ACHIEVEMENTS COMPETITORS REVENUE-PAST 2 YEARS FUTURE 3.
International Business Machines (IBM) is theworlds largest
information technology(IT)company. Engaged in providing business,
technology andconsulting services. Offerings include consulting,
delivery andimplementation of services, enterprise software,systems
and financing. IBM operates in more than 170 countries acrossthe
world. The companys headquarter - Armonk, New YorkEmploys 426,751
people. 4. The history of IBM dates back to the ComputingTabulating
Recording(CTR), incorporated in 1911in Binghamton, New York. This
company was formed as a result of a mergerof the Tabulating Machine
Company, theComputing Scale Company and the InternationalTime
Recording Company. In 1924, CTR changed its name to
InternationalBusiness Machines Corporation (IBM). The merger was
done by noted financier CharlesFlint. 5. Samuel J. Palmisano -
Chairman, President andChief Executive Officer Alain J. P. Belda
Director Kenneth I. Chenault - Director Michael L. Eskew - Director
Shirley Ann Jackson Director Andrew N. Liveris Director W. James
McNerney Director James W. Owens Director 6. Joan E. Spero
DirectorSidney Taurel DirectorLorenzo H. Zambrano DirectorRodney C.
Adkins - Senior Vice President, Systems andTechnology GroupMichael
E. Daniels - Senior Vice Presidentand Group Executive,ServicesJon
C. Iwata - Senior Vice President,Marketing andCommunications 7.
John E. Kelly - Senior Vice President and Director of IBM
ResearchR. Franklin Kern - Senior VicePresident, IBM GlobalBusiness
ServicesMark Loughridge - Senior Vice President and Chief Financial
Officer, Finance and EnterpriseTransformation 8. J. Randall
MacDonald - Senior Vice President, Human ResourcesSteven A. Mills -
Senior Vice Presidentand Group Executive Software and
SystemsVirginia M Rometty - Senior Vice President and Group
Executive Sales, Marketing and Strategy 9. SERVERS AND SYSTEMSa.
Linux serversb. Mainframe serversc. Intel processor based
servicesSTORAGEa. Disk systemsb. Hard drives/ Micro drivesc.
Storage softwared. Tape systems 10. INTERNET SECURITYPOINT OF SALE
SERVICESa. POS systemsb. Self servicec. PeripheralsWORKSTATIONSa.
BladeCenter HC10b. IntelliStation Proc. IntelliStation POWER 11.
LAPTOPS DESKTOPS MONITORS IT SERVICESa. Business continuity and
resiliency servicesb. End user servicesc. IT strategy and
architecture servicesd. Maintenance and technical support
servicese. Services for IT Managers 12. OUTSOURCING SERVICES
TRAININGFINANCINGa. Leasing, financing and asset disposalb. Working
capital to financec. Remanufacturing and remarketingBRANDSa.
Lotusb. Tivolic. WebSphered. Cognose. Informix 13. 1914 76 years
before the US Disabilities Act,IBM hired its first disabled
employee. 1930 IBM receives its first patent for a traffic signal
timing system. 1932 IBM started education programs for employees
and customers. 1934 IBM introduces group life insurance (in the
midst of the great depression). 1935 IBM opens the first
professional trainingschool for women. 14. 1941 IBM hired a legally
blind employee,psychologist Dr. Michael Supa, to makeits products
more usable by the visuallyimpaired and to assist in the hiring
of181 people with disabilities over thefollowing two years. 1942
IBM launches a disabled employee training program. 1943 Ruth Leach
Amonette is elected IBMs first female vice-president. 15. 1946 IBM
hires T.J. Laster, their first black sales representative,18 years
before the Civil Rights Act of 1964. 1953 IBM chairman Thomas
Watson issues the first equal Opportunity Policy letter. 1967 IBM
employee Benoit Mandelbrot asks how long is the Coast of Britain
and a new branch of Mathematics(Fractal Geometry) is born. 1981 IBM
introduces the first IBM PC. 16. 2004 IBM creates the World
CommunityGrid(a public grid computing projectto tackle scientific
research projectsthat benefit humanity. 2008 IBM creates the
Smarter Planet andSmarter cities programs. Inventions of ATM,
Barcode and DRAM. At least 3 IBMers have won Nobel Prize. 17.
Computer Sciences Corporation Hewlett-Packard Company Infosys
Technologies Limited Microsoft Corporation Oracle Corporation Wipro
Corporation Accenture Corporation Dell Inc. HCL Technologies
Limited Tata Consultancy Services Limited 18. Full year 2010 -
$29.5 billion Full year 2011 - $106.9 billion 1st quarter 2012 -
$24.7 billion 19. IBM has introduced a 2015 road map i.e.
amanagement model organized around major clientsof its earnings.1.
Operating leverage Aiming for $8 million ofproductivity improvement
over the next 5 years.Part will go to bottom line, part will go
toinvestments that improve competitiveness in themarket.2. Share
repurchase Continue returning value toconsumers. Calls for $50
billion in anticipatedshare repurchases and $20 billion in
dividend.3. Growth strategies Focus on 4 growth priorities:- 20. a.
Growth marketsb. Business analytics and optimizationc. Cloud and
smarter computingd. Smarter planet 21. This service shows the new
function incharging, a call to a service subscriber will becalled
by the called party. All charges are levied on the
servicesubscriber. The service is free of any charge to the
callinguser. Service is accessible from networks of otheroperators
also. 11-digit number 1800-XYZ-ABCD. 22. BSNL TATA RELIANCETime
ofday/timeYesYesYesintervalroutingDay of
weekYesYesYesroutingOriginYesNo YesdependentPercentNo
YesYesallocationConditionYesYesYesbased routingBlack
andYesYesYeswhite listGrey list YesYesNo 23.
BSNLTATARELIANCERegistrationRs 3000 Rs 5000
NilchargesRefundableInitially RssecurityRs 25000 Rs 10000
10000depositMonthly rental Rs 10000 Rs 3000 NilServiceNil Nil Rs
3000activation feeVanity no. SuperDiamond-RsPlatinum-Rscharges(One
premium-Rs 10000 10000time)10000Platinum-Rs
Diamond-RsPremium-Rs75007500 7500 Golden-Rs 5000 Gold-Rs 5000
Prime-Rs 5000Vanity no.
SuperDiamond-RsPlatinum-Rscharges(Monthlpremium-Rs10001000y) 1000
Platinum-RsDiamond-RsPremium-Rs 750 750750Golden-Rs 500
