capability + targeted maturity = value “A guide for Smart Architects”

I was basking in the glory of a major project success

the world was my crustacean

I met some serious people they told me I needed to grow up

They explained that lot’s of people were sick

some were really sick

the illness was good at hiding itself, people were affected in many different ways

I started to wonder, was I sick?

most patients self-diagnose…

I knew self-medication was the most common approach

I tried some mainstream options

I tried some alternative therapies

All my vendors tell me cloud is the answer…

but what if I don’t know what the question is?  

I decided that more invasive procedures were needed

BPO

but nothing worked, what should I do?

I realized that my efforts were in vain

so what’s wrong?

, but I don’t believe in them

beautiful yes

they’re like unicorns

I knew I needed a real diagnosis

Step 1 - Diagnosis

On a leafy campus in Kildare a team was working to crack the IT genome

Their goal… to change the way IT is managed

22

Managing IT Like a Business

Managing the IT Budget

Managing the IT Capability

Managing IT for Business Value

ITG IT Leadership & Governance FF Funding & Financing EAM Enterprise Architecture Management TCO Total Cost of Ownership

BPM Business Process Management BGM Budget Management TIM Technical Infrastructure

Management BAR Benefits Assessment & Realization

BP Business Planning PPP Portfolio Planning & Prioritization PAM People Asset Management PM Portfolio Management

SP Strategic Planning BOP Budget Oversight & Performance Analysis KAM Knowledge Asset Management

DSM Demand & Supply Management RAM Relationship Asset

Management

CFP Capacity Forecasting & Planning RDE Research, Development, &

Engineering

RM Risk Management SD Solutions Delivery

AA Accounting & Allocation SRP Service Provisioning

ODP Organization Design & Planning UTM User Training Management

SRC Sourcing UED User Experience Design

IM Innovation Management� PPM Program & Project Management

SAI Service Analytics & Intelligence SUM Supplier Management

SICT Sustainable ICT CAM Capability Assessment & Management

EIM Enterprise Information Management

Increasing maturity improves IT’s ability to deliver on key business priorities

Each critical capability has five levels of

maturity:

What is IT-CMF?

so I got checked out

Step 2 – Get assessed

they gave me a full health scan

I looked something like this

How sick was I?

   

Step 3 – Go Deeper

they needed to go deeper

I feared for what I would find

…and I found BPM Business Process

Management

But I didn’t know where to start

THE QUESTION? what was I trying to be when I grew up?

If I could be anyone who would I be?

What’s my DNA?

Source:  Osterwalder,  Pigneur  Business  Model  Genera8on  

What do I do?

INTEGRATED �

STANDARDISED�

UNIFIED �

REPLICATED �

COORDINATED �

Business Process Standardization�

Busin

ess

Proc

ess

Inte

grat

ion�

Source:  Ross,  Weill,  Robertson,  Enterprise  Architecture  as  Strategy:  Crea4ng  a  Founda4on  for  Business  Execu4on  

DIVERSIFIED �

Where should I focus?

What challenges am I facing?

Now I am ready for any challenge!

but there will always

be pe0ple

Things to remember

1.  Know your capability

2. Know what you want to be

3. Match capability to need

So I wondered where else would this help me?

?

pre-habilitation

"Please consult a physician before conducting this or any other exercise program."

I want to outsource?

EAM FF PPP SUM

Mergers & Acquisitions

EAM PPP

I want to standardise?

EAM

I want to be in the cloud? EAM

I want to be agile?

EAM

BAR UED

SD

I want to innovate?

UED

SD

RDE

I want a strategy?

CAM

Managing IT Like a Business

Managing the IT Budget

Managing the IT Capability

Managing IT for Business Value

ITG IT Leadership & Governance FF Funding & Financing EAM Enterprise Architecture Management TCO Total Cost of Ownership

BPM Business Process Management BGM Budget Management TIM Technical Infrastructure

Management BAR Benefits Assessment & Realization

BP Business Planning PPP Portfolio Planning & Prioritization PAM People Asset Management PM Portfolio Management

SP Strategic Planning BOP Budget Oversight & Performance Analysis KAM Knowledge Asset Management

DSM Demand & Supply Management RAM Relationship Asset

Management

CFP Capacity Forecasting & Planning RDE Research, Development, &

Engineering

RM Risk Management SD Solutions Delivery

AA Accounting & Allocation SRP Service Provisioning

ODP Organization Design & Planning UTM User Training Management

SRC Sourcing UED User Experience Design

IM Innovation Management� PPM Program & Project Management

SAI Service Analytics & Intelligence SUM Supplier Management

SICT Sustainable ICT CAM Capability Assessment & Management

EIM Enterprise Information Management

Each critical capability has five levels of

maturity:

ITCMF helped me understand

Now I target therapies to remediate problems

SD  

BPM  

ITG  

Priority  1  IT  Leadership  &  Governance  Business  Process  Management  Solu=on  Delivery  

PPM  

EIM  

KAM  

Priority  2  

UTM  

ODP  

IM  

FF  

Organisa=onal  Design  &  Planning  Enterprise  Informa=on  Management  Innova=on  Management  Program  &  Project  Management  Knowledge  Asset  Management  User  Training  Management  Funding  &  Finance  Capacity  Forecas=ng  &  Planning  CFP  

Importance  

Maturity

 Gap

 

How are you feeling?

“If you want to teach people a new way of thinking, don't bother trying to teach them. Instead, give them a tool, the use of which will lead to new ways of thinking.”

― Richard Buckminster Fuller

“If I have the belief that I can do it,

Capability + Maturity = Value

I shall surely acquire the capacity to do it   even if I may not have it at the beginning.”  

IT-CMF is an industry standard framework to measure and improve IT maturity

Non-profit, open innovation consortium with membership from leading industry IT end-users, vendors, consulting firms, government, non-profit and academic organizations

www.ivi.ie  

•  tested with 300+ CIOs  •  holistic view of maturity •  helps CIOs and senior IT decision-

makers •  industry benchmark & trends •  provides a holistic view of maturity •  85+ organizations worldwide

Contact me – gar@inspiringarchitects.com Follow me - @aspiringarc Link me in - http://ie.linkedin.com/in/garmaccriosta Find out more – www.ivi.ie