Humantalents soft skills training-brochure

Humantalents Seminars

Jayadeva de Silva 077 7272295

Business Development



OCTOBER0



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ACTIVE TRAINING TECHNIQUESAPPRECIATING DIVERSITYBREAKTHROUGH LEARNINGCAREER EXPLORATION & PLANNINGCOACHING SKILLS360° FEEDBACK ENHANCING ESTABLISHED TEAMSNEGOTIATING TO WIN/WINPERSONAL EFFECTIVENESSPRODUCTIVE GROUPSDELIVERING HIGH CALIBER CUSTOMER SERVICEMINIMIZE STRESS, MAXIMIZE SUCCESSTHE ART OF DELEGATIONTHE CHALLENGE OF CHANGETHE TIME OF YOUR LIFEMAKING MEETINGS WORKCONDUCTING A PERFORMANCE REVIEW

Only a selected feware listed here as a sample.We have the competenciesand resources to design training programmesto suit your needs



ACTIVE TRAINING TECHNIQUES: PROMOTING LEARNING BY DOING

Participants Beginning and experienced instructors

20 persons

Or less

Training ObjectivesParticipants will EXPLORE the theory behind active trainingLEARN different options for obtaining immediate participation;APPLY four steps for improving instructionDEVELOP SKILL in promoting active learningDESIGN training activitiesIDENTIFY strategies which ensure retention and on-the-job application.

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APPRECIATING DIVERSITY: A WINDOW OF OPPORTUNITY

Training ObjectivesParticipants will REVIEW ethnic, racial, and cultural uniqueness;EXPLORE culture influences in workplace behaviors;BE AWARE of and APPRECIATE the cultural styles and values of different groups and individualsPRACTICE using a human relations model to analyze and enhance intercultural relationships.ParticipantsEvery unique individual

20 persons

Or less

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BREAKTHROUGH LEARNING: LEARNING TO LEARN IN A CHANGING WORLD Training Objectives

Participants willBE MORE AWARE of their intellectual strengths;MAXIMIZE their preferred learning style and approach;READ ACTIVELY for understanding and recall;REMEMBER more effectively; andLOCK IN learning using practice, memory mapping, and rest

Participants Employees who need to master higher-order skills

20 persons

Or less

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CAREER EXPLORATION & PLANNING: REVIEWING YOUR OPTIONS

Training ObjectivesParticipants will ASSESS personal skills, values, interests, and experiences related to their careers,APPLY THE STEPS in career decision making;EVALUATE current and future job opportunities;DEVELOP a personal career-development plan; andPRACTICE utilizing key resource people and relevant materials during the job-search process. Participants Adults currently reviewing their options

15 persons

Or less

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COACHING SKILLS: SUPPORTING EMPLOYEE DEVELOPMENTTraining Objectives

Participants will PRACTICE an active-learning approach to skill teaching;DESIGN and CONDUCT role-play practice sessions;IMPROVE ability to observe trainee performance;PROMOTE the trainee’s use of problem-solving skills;DEVELOP confidence in giving developmental performance feedback;WORK on setting performance goals; andKNOW how to recognize and adjust to the learning style of trainees.

Participants Manager, Trainer, or Supervisor

15 persons

Or less

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360° FEEDBACK : DEVELOPING AN EFFECTIVE SYSTEMTraining Objectives

Participants will IDENTIFY the important issues in designing an effective 360° process;DEFINE the cultural factors indicating organizational readiness, and UNDERSTAND the importance of these factorsCONSTRUCT a preliminary design for an effective 360°-feedback process DEVELOP an implementation strategy for the process.

Participants Personnel tasked to design company-specific feedback program

15 persons

Or less

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ENHANCING ESTABLISHED TEAMS: STRATEGIES FOR TEAM DEVELOPMENTTraining Objectives

Participants will EXPLORE their feelings about the team’s effectiveness;PRACTICE observing interaction patterns during an actual team meeting;LEARN the phases of team development; andDEVELOP a plan to improve team productivity.

Participants Members of established teams

20 persons

Or less

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NEGOTIATING TO WIN/WIN: CONFLICT RESOLUTION IN PROFESSIONAL RELATIONSHIPS

Training ObjectivesParticipants will ASSESS their conflict-resolution styles;IDENTIFY misunderstandings in conflict situations;LEARN HOW to view others objectively;ACQUIRE SKILLS in stating complaints and requesting change;BECOME ADEPT at cooperative forms of negotiation LEARN STRATEGIES for dealing with difficult people

Participants Everyone who needs to deal with people

20 persons

Or less

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PERSONAL EFFECTIVENESS: STRATEGIES FOR EFFECTIVE LIVINGTraining Objectives

Participants will DETERMINE issues most central in their lives;IDENTIFY and CAPITALIZE on personal strengthsUNDERSTAND the consequences associated with not taking control of life eventsEXAMINE personal obstacles IDENTIFY appropriate goals for the futurePRACTICE prioritizing life events.Participants You and those who want to live more effectively

20 persons

Or less

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PRODUCTIVE GROUPS: SKILLS THAT MAKE A DIFFERENCE

Participants Individuals who came from groups committed to their goals

20 persons

Or less

Training ObjectivesParticipants will DEVELOP communication skills that can help a group to move forwardLEARN techniques to facilitate a group EXAMINE ways to prevent and to resolve disagreements and conflictsAPPLY STRATEGIES for building group consensus BECOME KEENER observers of group process.

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SATIFACTION GUARANTEED: DELIVERING HIGH CALIBER CUSTOMER SERVICE

Participants Leaders, managers, and front-line employees

20 persons

Or less

Training ObjectivesParticipants will EXAMINE poor and positive customer-service practices;ASSESS the organization’s “customer-service climate”PRACTICE effective customer-service behaviors; andDEVELOP personal and organizational customer-service improvement plans.

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MINIMIZE STRESS, MAXIMIZE SUCCESS: UNDERSTANDING AND MANAGING STRESS IN YOUR LIFE

Participants Individuals who has to cope with stress everyday

20 persons

Or less

Training ObjectivesParticipants will INCREASE awareness of personal stressors and idiosyncratic stress reactionsEXPAND repertoire of skills to enhance their ability, live a more relaxed life style, and prevent stress-related illness; andCONTROL the stressors in their life through the development of a personal stress-management plan

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THE ART OF DELEGATION: EFFECTIVE GUIDANCE FOR YOUR DIRECT REPORTS

Participants First-line supervisors and managers

15 persons

Or less

Training ObjectivesParticipants will ASSESS themselves as delegators of responsibilityINCREASE AWARENESS of key delegation communication skills;LEARN the important ingredients of effective delegationPRACTICE effective delegation

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THE CHALLENGE OF CHANGE: HELPING OTHERS TO CONFRONT IT

Participants Managers and Supervisors

15 persons

Or less

Training ObjectivesParticipants will DEFINE their roles and responsibilities in managing change;DEVELOP STRATEGIES for coping with and managing change;IDENTIFY WAYS to involve employees in the change processUSE A MODEL to introduce change to employees

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THE TIME OF YOUR LIFE: GETTING ALL YOU WANT OUT OF LIFE THROUGH TIME MANAGEMENT

Participants Everyone who has a lot to do with their limited time

20 persons

Or less

Training ObjectivesParticipants will INCREASE AWARENESS of their attitudes toward time;IDENTIFY PROCRASTINATION patterns;ASSESS personal “clutter styles”; andLEARN to plan time by setting priorities and developing action plans.

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MAKING MEETINGS WORK: HOW TO PLAN, ORGANIZE, CONDUCT PRODUCTIVE MEETINGS

Participants Leaders, managers, supervisors and anyone who has to participate in meetings

20 persons

Or less

Training ObjectivesParticipants will PLAN and CONDUCT meetings that achieve desired outcomesDIFFERENTIATE between task and interpersonal issues in a groupDEVELOP an action plan for using effective meeting practicesBUILD CONFIDENCE in the use of effective meeting leadership practices

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CONDUCTING A PERFORMANCE REVIEW: HOW TO PLAN, ORGANIZE, CONDUCT PRODUCTIVE MEETINGS

Participants Managers and other supervisor personnel

15 persons

Or less

Training ObjectivesParticipants will EXPLORE the importance of the employee performance review as a leadership opportunity;DEFINE and PRACTICE a formula for giving constructive feedback and active listening skillsDEVELOP clear, written evaluationsPRACTICE the steps to co-create a future performance plan that increases involvement and motivation

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Other Programmes

• Peak Performance• Reprogramming your mind for Success• Persuasion Techniques• Interpersonal Relations• Communication Skills• Leadership Skills• Organizing & Planning Skills (Details on request)





Experience

Professional Qualifications



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Jayadeva’s Training PhilosophyPeople are the best investment. Learning is an active process. Learning can be fun. Learning must serve a purpose. Learning is about personal and organizational improvement, not a speaking or training event.

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How to Contact Jayadeva

Mobile Phone: 077 7272295 Email: [email protected]

Who Is JayadevaJayadeva has been helping people who are

struggling with their interpersonal communication and leadership skills through

coaching, mentoring, and facilitating workshops and seminars





077 7272295









Humantalents’



Humantalents’



Humantalents’





















077 7272295

011 2562449





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