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the presentation describe challenges faced by human resources functions in new information age.
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Human Resources Human Resources Challenges in the New Challenges in the New
Economy:Economy:Global Thinking in Saudi ContextGlobal Thinking in Saudi Context
PREPAREDBY: Dr PREPAREDBY: Dr KaziKazi F. HussainF. HussainPREPAREDBY: Dr PREPAREDBY: Dr KaziKazi F. HussainF. Hussain
ALI IRFAN KHAWAJA, ALI IRFAN KHAWAJA,
COUNTRY DIRECTOR, STAREGISTER PAKISTANCOUNTRY DIRECTOR, STAREGISTER PAKISTAN
QMS, FSMS, EMS and OHSAS Lead AuditorQMS, FSMS, EMS and OHSAS Lead AuditorCIPM (AAPM), Certified Trainer (PRM/AAPM), CIPM (AAPM), Certified Trainer (PRM/AAPM),
IQF Approved Six Sigma Trainer,IQF Approved Six Sigma Trainer,
NPO Approved Trainer, PMQA Assessor,NPO Approved Trainer, PMQA Assessor,linkedin:linkedin: http://pk.linkedin.com/pub/alihttp://pk.linkedin.com/pub/ali--irfan/8/399/a40 irfan/8/399/a40 email: email: [email protected] / [email protected] / [email protected]@gmail.com
Global Education & Global Education & Management ServicesManagement Services
�� Consulting….Training…Technology..Consulting….Training…Technology..
Advisory ServicesAdvisory Services
Strategy & Management,Strategy & Management,
Human Resources,Human Resources,
QHSEQHSE
CareerCareer--Edge InternationalEdge International
�� Career CounselingCareer Counseling
�� Professional DevelopmentProfessional Development
�� College AdmissionsCollege Admissions�� College AdmissionsCollege Admissions
�� Total Job Search systemTotal Job Search system
�� Resumes, Cover LettersResumes, Cover Letters
�� ResearchResearch
Human Resources NetworkHuman Resources Network
�� Human Resources Network Human Resources Network –– Middle Middle East.East.
[email protected]@[email protected]@yahoogroups.com
[email protected]@yahoogroups.com
A professional discussion network A professional discussion network group of HRM professionals.group of HRM professionals.
ObjectiveObjectiveBy the end of this presentation you By the end of this presentation you
will:will:
�� Understand the real HRMUnderstand the real HRM
�� Realize some new challenges in HRMRealize some new challenges in HRM
Be able to introduce the new systemsBe able to introduce the new systems�� Be able to introduce the new systemsBe able to introduce the new systems
�� Align HRM with your organization Align HRM with your organization strategystrategy
�� Prepare yourself for professional Prepare yourself for professional HRMHRM
Evolution of HRMEvolution of HRM
�� ForemenForemen
�� PayrollPayroll
�� PersonnelPersonnel�� PersonnelPersonnel
�� Industrial & Labor RelationsIndustrial & Labor Relations
�� Employee RelationsEmployee Relations
�� Human ResourcesHuman Resources
�� Human CapitalHuman Capital
HRM ModelsHRM Models
�� Soft Soft -- HarvardHarvard
�� Hard Hard -- MichiganMichigan�� Hard Hard -- MichiganMichigan
Soft Soft -- HarvardHarvard
�� Employee InfluenceEmployee Influence
�� Human Resources FlowHuman Resources Flow
�� Reward SystemsReward Systems
Work SystemsWork Systems�� Work SystemsWork Systems
Soft Soft -- When making policy decisions, When making policy decisions, managers consider: Commitment, managers consider: Commitment, Competence, Compatibility & CostCompetence, Compatibility & Cost--Effectiveness.Effectiveness.
Hard Hard -- MichiganMichigan
�� Human cycle affecting individual and Human cycle affecting individual and organizational performance in four organizational performance in four functions cycle: functions cycle: Selecting……..Performance……Selecting……..Performance……
Appraising….. Developing employeesAppraising….. Developing employees
HRM based on strategic control, HRM based on strategic control, organizational structure and systems organizational structure and systems for managing people.for managing people.
What is true HRM ?What is true HRM ?
�� A management process, policies and A management process, policies and practices involved in carrying out the practices involved in carrying out the “people” or human resource aspects “people” or human resource aspects including recruiting, screening, training, including recruiting, screening, training, rewarding and appraising.rewarding and appraising.rewarding and appraising.rewarding and appraising.
Gary DesslerGary Dessler
Human Resources ManagementHuman Resources Management
ninth editionninth edition
SHRM (USA)SHRM (USA)�� HRM Practice Modules/FunctionsHRM Practice Modules/Functions1. Recruitment & Selection1. Recruitment & Selection2. Compensation & Benefits2. Compensation & Benefits3. Labor Relations3. Labor Relations4. Employee Relations4. Employee Relations4. Employee Relations4. Employee Relations5. Training & Development5. Training & Development6. Health, Safety & Security6. Health, Safety & Security7. Performance Management7. Performance Management8. Management Policy & Procedures.8. Management Policy & Procedures.
NEW ECONOMYNEW ECONOMY
�� GlobalizationGlobalization
�� New Markets, Products, ServicesNew Markets, Products, Services
�� TechnologyTechnology
Boundary less DecisionsBoundary less Decisions�� Boundary less DecisionsBoundary less Decisions
�� Customer FocusedCustomer Focused
�� Special Work forceSpecial Work force
�� CompetitionCompetition
�� ServicesServices
�� OutsourcingOutsourcing
HRM CHALLENGESHRM CHALLENGES�� #1 Paradigm Shift #1 Paradigm Shift –– out of box out of box
thinking !thinking !
�� Transaction………..TransformationTransaction………..Transformation�� Transaction………..TransformationTransaction………..Transformation
�� Reactive ………… ProactiveReactive ………… Proactive
�� ReRe--define HRMdefine HRM
�� Staff function ……Strategic partnerStaff function ……Strategic partner
HRM CHALLENGESHRM CHALLENGES
�� #2 New Trends#2 New Trends
�� Human Capital, People Human Capital, People �� Human Capital, People Human Capital, People
ManagementManagement
�� HRM MetricsHRM Metrics
�� HRM Balance Score CardHRM Balance Score Card
�� Six SigmaSix Sigma
HRM CHALLENGESHRM CHALLENGES�� # 3 Mergers & Acquisitions., IPO # 3 Mergers & Acquisitions., IPO
HRM Role:HRM Role:
Integration of Management SystemsIntegration of Management SystemsIntegration of Management SystemsIntegration of Management Systems
Integration of Corporate CultureIntegration of Corporate Culture
New Organization designNew Organization design
Succession PlanningSuccession Planning
Management SelectionManagement Selection
Due DiligenceDue Diligence
HRM CHALLENGESHRM CHALLENGES
�� # 4 Special Workforce# 4 Special Workforce
Women at WorkWomen at Work
Virtual Workers, TeleVirtual Workers, Tele--commuterscommutersVirtual Workers, TeleVirtual Workers, Tele--commuterscommuters
YouthYouth
SaudizationSaudization
Older Workers returningOlder Workers returning
Interns / CoOpInterns / CoOp
Women at WorkWomen at Work
�� HRM challenges……….HRM challenges……….
�� FacilitiesFacilities
�� Child Day CareChild Day Care�� Child Day CareChild Day Care
�� Maternity LeavesMaternity Leaves
�� Career Paths & DevelopmentCareer Paths & Development
�� Salary StructuresSalary Structures
�� Harassment issuesHarassment issues
HRM CHALLENGESHRM CHALLENGES
�� # 5# 5 Learning & DevelopmentLearning & Development-- Training ……………. LearningTraining ……………. Learning
-- Learning OrganizationLearning Organization
-- ee--LearningLearning
-- Blended learningBlended learning
-- mm--LearningLearning
-- Competency basedCompetency based
-- National/International VocationalNational/International Vocational
Qualification.Qualification.
HRM CHALLENGESHRM CHALLENGES
�� Other IssuesOther Issues
# 6 Compensation & Benefits# 6 Compensation & Benefits
# 7 e# 7 e--HRHR# 7 e# 7 e--HRHR
# 8 ISO 9001# 8 ISO 9001--2000 Resources 2000 Resources
ManagementManagement
# 9 Organization Design# 9 Organization Design
# 10 BPO # 10 BPO -- OutsourcingOutsourcing
HRM CHALLENGESHRM CHALLENGES
�� Implement (all inclusive) real HRM in Implement (all inclusive) real HRM in companies.companies.
�� Use metrics, BSC, six sigma.Use metrics, BSC, six sigma.
�� Initiate HRM diploma/degree programs in Initiate HRM diploma/degree programs in Saudi Colleges/Universities.Saudi Colleges/Universities.
�� Encourage HRM practitioners to get Encourage HRM practitioners to get certified PHR / SPHR.certified PHR / SPHR.
�� Become a strategic partner with CEO in Become a strategic partner with CEO in realization of company goals.realization of company goals.
HRM CHALLENGESHRM CHALLENGES�� Personal & Professional Development for Personal & Professional Development for HRM.HRM.
-- Basic HRM KSEBasic HRM KSE
-- Understanding of Business FunctionsUnderstanding of Business Functions
-- Continuing EducationContinuing Education-- Continuing EducationContinuing Education
-- Negotiation SkillsNegotiation Skills
-- Communication SkillsCommunication Skills
-- Media RelationsMedia Relations
-- Counseling & Coaching SkillsCounseling & Coaching Skills
-- Professional licenses/certifications.Professional licenses/certifications.
FutureFuture
�� Many talks & presentation on: Many talks & presentation on:
HRM, Management, Strategy, HRM, Management, Strategy,
QHSE.QHSE.QHSE.QHSE.
�� Courses & Tutorials on HRM.Courses & Tutorials on HRM.
�� Help in preparation for PHR.Help in preparation for PHR.
�� Total Job Search systemTotal Job Search system
�� HRM input for M & A, IPOHRM input for M & A, IPO
�� OthersOthers
THANK YOUTHANK YOU
�� Questions ???? & AnswersQuestions ???? & Answers