Presents  

Aneeta  Madhok  MD,  Open  Spaces  Consul8ng  September  25,  2013.  

HOW  WE  SEE  EXCELLENCE  

•  Excellence  is  the  outcome  of  a  con8nuous  cycle  of  reflec8on,  self-­‐assessment,  and  improvement  

•  It’s  the  pursuit  of  excellence  that  is  exci8ng,  and  brings  about  challenges  to  be  confronted,  problems  to  be  solved  and  innova8on  to  be  implemented  in  developing  best  prac8ces.  

•  Global  models  of  Business  Excellence  include  HR  as  only  a  part  of  the  whole  

WHY  HR  EXCELLENCE?  

•  The  need  for  a  look  at  HR  Excellence  has  been  expressed  by  many.  

•  The  HR-­‐Class  Model  was  born  out  of  this  need  under  the  leadership  of  Yogi  Sriram,  President  NHRD  Network,  Mumbai  

HOW  THE  MODEL  WAS  DEVELOPED  

•  Experience  with  other  global  models.    

•  Indian  experience  of  organiza8ons  in  developing  their  own  criteria  

•  A  holis8c  view  of  Excellence  –  beyond  driving    processes  

•  Pilot  runs  helped  iron  out  many  issues  

OBJECTIVES  •  To  establish  benchmarks  of  excellence  in  the  HR  profession  

as  it  is  prac8ced  today  

•  To  enable  companies  to  create  and  sustain  their  efforts  to  achieve  excellence  in  HR  prac8ces  and  processes  

 •  To  showcase,  reward,  and  recognize  excellence  in  process,  

leadership  and  culture  of  the  HR  func8on  

HR-­‐Class  –  THE  MODEL  

Authors:  Aneeta  Madhok,  PhD                                  Managing  Director  –  Open  Spaces  Consul8ng                                  Lakshmi  S                                  HR  Business  Partner  –  Dow  Chemical                                  Rajiv  Sinha                                  Knowledge  Management  –  Larsen  &  Toubro  Delivery  Partner:                                  Open  Spaces  Consul8ng  (P)  Limited  

SCORING  SYSTEM  

Scoring  is  on  a  1000  point  scale    Results  data  will  be  assessed  for  the  previous  12  months  period.    

Scoring    is  based  on  the  following  parameters:  

APPROACH   DEPLOYMENT   OUTCOMES  

HR-­‐Class  ASSESSMENT  PROCESS  

Phase One Registration Dialogue with Assessor Panel Screening & Shortlisting

Phase Two Submission of Application Site Visits by Panel of Assessors

Post Assessment Phase

Coaching & Feedback HR-Class Convention to recognize winners

WHAT  IS  UNIQUE  ABOUT  HR-­‐CLASS  •  Oden,  processes  are  designed  in  excellent  ways,  but  live  

only  on  paper  and  in  informa8on  flows.  

•  Bureaucracy  oden  creeps  in  and  brings  inflexibility  to  processes.  

•  The  model  recognizes  that  process  excellence  works  if  there  is  leadership  and  cultural  excellence  to  support  it.  

•  Qualita8ve  and  quan8ta8ve  evidence  is  factored  in  the  assessment  process.  

TAKEAWAYS  FOR  REGISTERING  COMPANIES  

•  Organiza8ons  will  get  reliable  feedback  against  set  benchmarked  criteria  on  their  HR  func8oning  

•  Detailed  report  giving  strengths  and  opportuni8es  for  improvement  with  sugges8ons  for  excellence.  

•  Excellence  will  be  recognized  at  the  HR-­‐Class  Conven8on  in  March  2014.    

•  Sa8sfac8on  that  goes  with  achieving  higher  level  of  excellence  

LOOKING  INTO  THE  FUTURE  •  The  HR-­‐Class  model  will  con8nue  to  evolve  and  get  more  

refined  over  the  years  

•  Future  will  see  benchmarks  and  records  being  set  and  exceeded  each  year  

•  The  coming  years  will  see  separate  awards  categories  in  different  sectors  

•  Assessor  Training  and  cer8fica8on  in  the  future  

•  Establishment  of  benchmarks  for  excellent  prac8ces  

TIME  LINES  •  Registra8ons  begin:  September  01,  2013  •  Last  date  for  registra8on:  September  30  •  Phase  One  presenta8on  reviews  by  panel  to  conclude  by:  

November  20,  2013  •  Shortlist  for  Phase  Two  to  be  announced  by  21  November  •  Briefing  mee8ng  for  shortlisted  companies  26  November    •  Submission  of  applica8ons  by  shortlisted  companies:  

December  20,  2013  •  Site  visits  by  Assessors  team:  January  2014  •  Consolida8on  of  findings:  January  31,  2014  •  Feedback  Presenta8ons  by  Assessing  teams:  February  2014  •  HR  Class  Conven8on  to  announce  results:  Final  date  to  be  

announced:  March  2014  

CALL  TO  ACTION  •  Visit  www.hr-­‐class.com  today    

•  Download    –  Registra8on  form  and  checklist  –  HR-­‐Class  handbook  

•  Fill  in  the  registra8on  checklist  and  submit  your  applica8on  for  Phase  One  as  per  the  instruc8ons  given  in  the  handbook  

•  Register  before  September  30,  2013  

THANK  YOU!