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Not only is JIRA a great project management tool, it makes for a killer asset in fighting a disaster. Learn how Sycorr leveraged the flexibly of JIRA and GreenHopper to create a real-time disaster recovery system that any enterprise disaster team would love. Dashboards, triage, detailed reporting, and a living disaster recovery plan are some of the things you can have too! With one day of setup and a little planning you can impress your boss and have the Swiss Army Knife to fend off your own flood, tornado, earthquake, zombie apocalypse, or angry nerd attack.
Citation preview
How to: Survive a Zombie Apocalypse"
Jeremy Neuharth!
Managing your disaster recovery efforts in JIRA"
Founder, Sycorr"
Who is Jeremy Neuharth?"• Atlassian’verse"• JIRA & Confluence
administrator since 2005"
• GreenHopper user since 2008"
• Assisted five organizations with JIRA deployments"
• Outside the Atlassian’verse"
• Works in the financial services (banking) sector"
• Involved in multiple disaster recovery efforts"
Managing a Disaster is Rough"• Inherently, it has many unknowns"• The dreaded “Disaster Recovery
Binder”"• How do you keep everyone on
the same page"
Is There Something Better?"• Solution 1"
• A Live Disaster Recovery Plan"
• Solution 2"• Manage the Unknown with
a Simple Triage"
What is a “Live” Recovery Plan?"• Concept from a Scrum (Agile) Backlog"• Each item is:"
• Contained within a single JIRA issue"
• Can be reprioritized at any time"
• Has key data in order to “recover” the item"
Reminder Even a “live” plan must be reviewed
Example “Living” Recovery Plan"
Why is This Great?"• JIRA is Living Documentation"
• Have details in JIRA or linked to other systems"
• Reprioritize quickly using GreenHopper’s global ranking"
• Easily add data with custom fields"
• Flexibility during a disaster"• Have the JIRA project ready-to-go at any time"
• Simplistic Clarity of Interface and Information"
Plug-in GreenHopper
#summit12
Have an entire disaster recovery plan on a
secure USB key with JIRA! Be prepared for
even a #ZombieApocolypse.
A Simple Triage"
1 Issue 2 Issue 3 Issue 4 Issue 5 ….
Prioritization
Issue
Issue
Work Assignments
Impediment/Completion
Reporting
Qu
eue
Example: Triage Dashboard" Queue
Overall
Live Info
Whose Pain
How is the Plan
Why is This Great?"• This is what JIRA does…. issues & workflows"• Easy and quick visualization with dashboards"• Brings everything to a command center"• It is what your teams are used to using"• Social features like “@” mentions are huge timesavers"
#summit12
Even a #ZombieApocalypse can’t beat the
JIRA’s ability to manage and visualize issues
in a disaster.
How to Create Your Own"• Dust off the JIRA workflow engine"
• Create a simple workflow that MATCHES your situation"
• Use built-in fields"• Components = Business Units"
• Version = Time (Date)"
• Labels = On the Fly Grouping"
How to Create Your Own"• Use custom fields"
• Recovery Objectives "
• Pre-Assigned Teams, Systems, etc"
• Create a JIRA project"
• Start adding items to your plan"
• Create handouts and training to support the new simplified process"
Plug-in VergoSLA
Take Aways!
• A complete DR plan should cover a Zombie Apocalypse"• Thinking outside the binder makes things easier"
• JIRA & GreenHopper are a great solution for DR"
• With very little effort (a day or two) any company could
have a DR solution setup and started in JIRA"