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How to manage and moderate a Social Learning Community
Julian Stodd
www.julianstodd.wordpress.com
@julianstodd
Copyright Julian Stodd 2013
Creating the spaces to share
How does your organisation use knowledge?
• To inform
• To control
• To do things
• To create transparency
• To build tribal capability
• To be effective?
How do you control knowledge
• Through technology - does mobile provide faster access?
• Through elders - how do we connect knowledge to wisdom?
• Through physical constraints - how can you use mobile to overcome these?
• Through geography - can you bypass this barrier in a meaningful way?
• Through mindset - do you have a mindset for mobile?
• Through formal hierarchy - how does mobile impact on hierarchy?
The OAR Model of Moderation
• Know when to just OBSERVE
• Be ready to ATTEND to issues
• Have clarity when you need to REFER
Stories and Communities• How does your organisation use formal stories?
• Where are the spaces to share those stories?
• Who owns the story?
• Do you permit the co-creation of stories?
• Who owns the stories of dissent?
• How do you build your individual, co-created and organisational story over time?
3 steps to success
• 1. Understand what drives engagement: clarity, permission, spaces
• 2. Actively form the community and Guide with a light touch
• 3. Be prepared to change
Copyright Julian Stodd 2013
STAY IN TOUCH
• @julianstodd• www.julianstodd.wordpress.com
• www.SeaSaltLearning.com
• All materials © Julian Stodd under a Creative Commons license