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How to improve the efficiency of facility inspections and save costs

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Page 1: How to improve the efficiency of facility inspections and save costs
Page 2: How to improve the efficiency of facility inspections and save costs

in I S and

Standard in In

+1 (212) 784-0180www.archaio.com

Page 3: How to improve the efficiency of facility inspections and save costs

O P S & T E C H

JULY 2015 VENUES TODAY 47

Archaio enables inspections with any mobile device and uploads data in real time to work orders,

management reports and operational dashboards

How to Save Big Money on Your Inspections

A D V E R T I S E M E N T

“When I created Archaio to helpinspectors do their job faster, increasing safety and accountability,I never dreamed it would end up being used on cargo ships andYankee Stadium.” — ROY JUDELSON{ }

Ten pounds of paper reports are dropped with a thump on thetable, just one building’s weekly inspections. Now someonehas to enter them in a spreadsheet making mistakes, losingtime, wasting money, and no one will be accountable for it.

This is the equivalent of writing a newspaper byhand in the age of word processors. It is 2015 and in the

most modern facilities in the world, inspectors are still reporting inci-dents, one by one, with pen and paper. So if it is obvious that inspectionsare done today the same way they were in the Industrial Revolution whyhasn’t anyone improved these processes that are so unreliable, inefficientand costly?

CONTINUED ON PAGE 48 >

Page 4: How to improve the efficiency of facility inspections and save costs

O P S & T E C H

48 VENUES TODAY JULY 2015

Someone has. Roy Judelson, a successful entrepreneur, son of Gulf & Western Industries founder David Judelson, thought of a solutionto bring them into the 21st century. Archaio enables inspections with anymobile device and uploads data in real time to work orders, managementreports and operational dashboards. The cloud service is based on apatented scaling technology that digitizes floor plans allowing users tozoom into assets in full resolution while maintaining accurate measure-ments, perform inspection checklists, and send incident reports instantly.

“When I created Archaio to help inspectors do their job faster,increasing safety and accountability, I never dreamed it would end upbeing used on cargo ships and Yankee Stadium.” After signing flagshipsports venues, hotels, hospitals and commercial centers, Judelson is stillsurprised when he arrives at leading edge facilities all over the worldand asks the simple question: “How do you perform your inspections?”

The most modern of his clients had improved the paper and pen systemby adding leading edge technology: a clipboard.

Now Archaio is quickly becoming an inspection management stan-dard, used in over 100 facilities across 9 countries in the world, from thePort of Dubai to MetLife Stadium. “It is very motivating to receive feed-back from our clients about how simple the service is to use and howmuch value it provides. Inspectors are happy because it makes theirwork easier, and managers are delighted because they have access toaccurate and accountable reports in real time,” he proudly declares.

But if Judelson created Archaio, it was real estate developer andvisionary Bruce Ratner who discovered it. “Customer experience, repairand maintenance standards today are different than 10 or 15 years agobecause of what technology can do,” he strongly affirms. “You need toensure that you can keep up with them.”

Ratner was sharply aware that while almost every other aspect offacility operations had evolved technologically, the inspection processhad been left behind. So he immediately recognized the value ofArchaio and rolled it out in one of the most modern and iconic venuesof New York, Barclays Center.

“It has become a necessity, as important as having Wi-Fi in your build-ing,” Ratner states. “It detects anything from a safety liability, to cleaningissues in the bathroom or a crack in the wall. The system marks what has tobe fixed, and a work order spits out, it is absolutely incredible. It has quick-ly become a part of our daily life at the arena. We are talking about savinghundreds of thousands of dollars in people time, and it is not only the toppeople time. It is the idea that they, including the CEO, are distracted fromother areas of work that are very important. How do you quantify that?”

A D V E R T I S E M E N T

HOW TO SAVE BIG MONEY ON YOUR INSPECTIONS CONTINUED FROM PAGE 47

“ARCHAIO NOT ONLY

IMPROVES THE INSPECTION

PROCESS, IT SAVES COSTS

AND DIRECTLY IMPACTS THE

VENUE’S BOTTOM LINE.”

— DAVE DUERNBERGER

Alex Gevers
Alex Gevers
Alex Gevers
Alex Gevers
Page 5: How to improve the efficiency of facility inspections and save costs

Following Barclays Center success story other signature sportsvenues have followed suit and joined the Archaio team. MetLifeStadium, home to the New York Jets and Giants, recently committed toa long term deployment of the service to run pre-event inspections.Dave Duernberger, Vice President of Facility Operations, is especiallyimpressed by the return on investment of the service. “Archaio’s solu-tion does not only improve the inspection processes, it saves costs anddirectly impacts the venue’s bottom line.”

Client feedback has been key in improving features, like extendingfloor plan digitizing to include parking lots where the greatest numberof liability issues and incidents arise for stadiums, or to simplify oversee-ing all aspects involved in cargo ships where Archaio has drawn fromone of its newest clients, Atlantic Bulk Carriers. Every industry wherethe service is used, provides new requirements and features, but they allshare the need to save time and money. These are obviously two impor-tant benefits, but another is even more critical independently of whetherit is used in a stadium, a building or a ship.

“The magnitude of the facility does not change the need for the sys-tem, accountability is the key issue here.” Lonn Trost, Chief OperatingOfficer of the New York Yankees, is clear that what lies at the heart ofinspection processes is the certainty that they have been performed cor-rectly. One of the challenges of supervising traditional inspectionprocesses is to make sure that they have been actually done and with thisservice managers are informed in real time of the state of every singleasset in their facilities including who performed the latest inspection, at

what time, and where. “I am living in a 1.3-million-square-foot stadiumwe take pride in as if it was our home.” Trost explains. “It requires sub-stantially more upkeep and a 24/7/365 staff that has to be on top of every-thing. Now, with Archaio, I can check the inspection schedule and inci-dents just pop up with a picture and email straight to the VP ofOperations who will get the job done.”

As the list of Archaio’s clients has grown, and new features suggest-ed by them have been included, it would seem that the service wouldhave become more and more complicated but, on the contrary, simplic-ity of use and implementation have remained key elements as MetLifeStadium’s Duernberger points out. “Minimal training is required.Doing pre-event cleaning inspections, I picked up an iPad and walkedtwo other executives through it in less than five minutes. They took offwith the iPad and never asked any questions.”

It is not often that a simple technological solution alters the way thingsare done in such a dramatic way, and how much value those changes canprovide by preventing safety liabilities, increasing efficiencies and savingmoney. Facilities and venues that keep running on slow, inefficient andcostly paper based inspection processes will be left behind in today’s com-petitive environment. Ratner concludes: “When we hire managers they aregoing to ask: Do you have a system like this in place?”

O P S & T E C H

JULY 2015 VENUES TODAY 49

A D V E R T I S E M E N T

“Now with Archaio, I can checkthe inspection schedule and incidents just pop up with a picture andemail straight to the VP of Operations who will get the job done.” —LONN TROST, NEW YORK YANKEES{ }

“IT HAS BECOME A NECES-

SITY AS IMPORTANT AS

HAVING WI-FI IN YOUR

BUILDING. WE ARE TALK-

ING ABOUT SAVING HUN-

DREDS OF THOUSANDS OF DOLLARS IN

PEOPLE TIME.” — BRUCE RATNER

“ARCHAIO IS QUICKLY

BECOMING AN INSPEC-

TION MANAGEMENT

STANDARD, USED IN

OVER 100 FACILITIES

ACROSS 9 COUNTRIES IN THE WORLD”.

— ROY JUDELSON

FOR MORE INFORMATION Call +1 (212) 784-0180 and or visit us at www.archaio.com

Alex Gevers
Alex Gevers
Alex Gevers
Alex Gevers