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How to Grow Your Business with SOCIAL & INBOUND Marketing + = #SocialContent

How to Grow Your Business with Social and Inbound marketing

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Everyone knows that social is important. But how do you use it to drive sales through the roof? People learn about brands in fundamentally new ways and this shift has transformed marketing. The traditional approach of online advertising and a good-looking website is no longer enough for business success. Learn how companies are leveraging social and content marketing to grow their businesses. View our webinar to learn from the best industry thought leaders. Jamie Grenney, VP of Social Media and Online Video at salesforce.com, and Mark Roberge, VP of Sales at HubSpot, unite to deliver an eye-opening presentation about the social and content layers shaping up successful marketing efforts. During this 50-minute webinar, you will learn how to: http://bit.ly/SI7bFU

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Page 1: How to Grow Your Business with Social and Inbound marketing

How to Grow Your Business with

SOCIAL & INBOUND Marketing

+ =

#SocialContent

Page 2: How to Grow Your Business with Social and Inbound marketing

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Your Presenters:

Mark Roberge VP of Sales @HubSpot

Jamie Grenney VP of Social Media & Video @Salesforce

Page 3: How to Grow Your Business with Social and Inbound marketing

Metrics Your Business Should Focus On

How to Grow Your Social Database

Build Deeper Relationships with Prospects

Using Social Data for Smart Marketing Decisions

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Today’s Agenda:

Page 4: How to Grow Your Business with Social and Inbound marketing

METRICS YOUR BUSINESS SHOULD FOCUS ON

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Page 6: How to Grow Your Business with Social and Inbound marketing

Three Key Metrics The marketing world is full of metrics, but there are three essential ones to focus on:

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The # of new leads

you bring in.

The # of leads you qualify

for sales follow-up.

The number of leads who

convert into customers.

Sales

Marketing

Qualified

Leads

Leads

Page 7: How to Grow Your Business with Social and Inbound marketing

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Leads

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LEAD A contact who has taken an

action to receive information

from your company.

Page 9: How to Grow Your Business with Social and Inbound marketing

Track Leads Across Different Sources

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Measure traffic and leads that your marketing channels are driving

Page 10: How to Grow Your Business with Social and Inbound marketing

Track Leads by Campaign Measure how many leads your campaigns are driving by channel

Page 11: How to Grow Your Business with Social and Inbound marketing

Three Key Metrics

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The # of new leads

you bring in.

Marketing

Qualified

Leads

Leads

Page 12: How to Grow Your Business with Social and Inbound marketing

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MARKETING

QUALIFIED

LEAD

A lead that has converted on a

resource that pushes them

down the sales funnel.

Page 13: How to Grow Your Business with Social and Inbound marketing

Contact who downloaded an ebook on lead gen,

company is 200-1,000 employees & in North

America.

A contact at a company in the US who filled out the

form to request a sales demo or started a trial.

A contact at a company whose role makes him/her

a decision maker, e.g. a VP or Director.

MQL Examples:

Page 14: How to Grow Your Business with Social and Inbound marketing

Grade Your Leads

Page 15: How to Grow Your Business with Social and Inbound marketing

Track the # of Marketing Qualified Leads

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Track progress on these same marketing qualified events

Page 16: How to Grow Your Business with Social and Inbound marketing

Computing the Marketing SLA

MQL Type Average

Revenue /

Customer

MQL to

Customer

Close %

Value per

MQL

Ebook $160,000 1.0% $1,600

Webinar $100,000 1.5% $3,000

Free Trial $150,000 2.0% $3,000

Tradeshow $125,000 1.0% $1,250

Contact Sales $110,000 10.0% $11,000

Page 17: How to Grow Your Business with Social and Inbound marketing

Three Key Metrics The marketing world is full of metrics, but there are three essential ones to focus on:

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The # of new leads

you bring in.

The # of leads you qualify

for sales follow-up.

Sales

Marketing

Qualified

Leads

Leads

Page 18: How to Grow Your Business with Social and Inbound marketing

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SALE The lead becomes a customer,

resulting in a sale for your

company.

Page 19: How to Grow Your Business with Social and Inbound marketing

Track #of New Customers Generated Ensure that your marketing efforts are bringing in new customers

Page 20: How to Grow Your Business with Social and Inbound marketing

HOW TO GROW YOUR SOCIAL DATABASE

Page 21: How to Grow Your Business with Social and Inbound marketing

Attract New Prospects and Customers

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Fill the top of the funnel Leads

Page 22: How to Grow Your Business with Social and Inbound marketing

Traditional Approach to Lead Generation

Drive Traffic To Your Site

Fill Out a Form

Follow Up With Leads 1

2

3

Page 23: How to Grow Your Business with Social and Inbound marketing

The Rise of the Social Customer

Page 24: How to Grow Your Business with Social and Inbound marketing

Engage In The Conversation

Page 25: How to Grow Your Business with Social and Inbound marketing

Crack The Code On Viral Marketing

Page 26: How to Grow Your Business with Social and Inbound marketing

Create Your Content Engine

Page 27: How to Grow Your Business with Social and Inbound marketing

Content Fuels Website & Social Channels

55% more website visitors for companies that blog.

79% more Twitter followers for companies that blog.

Page 29: How to Grow Your Business with Social and Inbound marketing

Know Your Audience

Page 30: How to Grow Your Business with Social and Inbound marketing

Create Your Content Calendar

1 Big Video / Month

Page 31: How to Grow Your Business with Social and Inbound marketing

1 Big Video / Quarter

4 Blog Posts / Month

Create Your Content Calendar

Page 32: How to Grow Your Business with Social and Inbound marketing

Create Your Content Calendar

1 Big Video / Month

4 Blog Posts / Month

FB Posts / month 8

Page 33: How to Grow Your Business with Social and Inbound marketing

Create Your Content Calendar

1 Big Video / Month

4 Blog Posts / Month

FB Posts / Month 8

Tweets / month 16

Page 34: How to Grow Your Business with Social and Inbound marketing

Create Your Content Calendar

1 Big Video / Month

4 Blog Posts / Month

FB Posts / month 8

Tweets / month 16

Page 35: How to Grow Your Business with Social and Inbound marketing

Most Common Challenges

Page 36: How to Grow Your Business with Social and Inbound marketing

Targeted Calls-to-Action On All Content

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Soft Offers to Capture Leads

Page 38: How to Grow Your Business with Social and Inbound marketing

How Social Grows Your Database

Page 39: How to Grow Your Business with Social and Inbound marketing

BUILD DEEPER RELATIONSHIPS WITH PROSPECTS

Page 40: How to Grow Your Business with Social and Inbound marketing

Staying Connected in the Mobile Age

Page 41: How to Grow Your Business with Social and Inbound marketing

Top Tactics To Grow Your Subscribers

Advertising for Fan Acquisition

Campaigns Driving to Like Gates on Facebook

Like & Share Buttons On Your Website

Cross-Promote Social on Emails

Active Engagement on Social Channels

Drum Beat of Great Content!

Page 42: How to Grow Your Business with Social and Inbound marketing

Listening & Engaging in Real-Time

Page 43: How to Grow Your Business with Social and Inbound marketing

Making Sense Of All The Data

Page 44: How to Grow Your Business with Social and Inbound marketing

Creating Your Social Customer Profile

Campaign Attribution

for Social Touches

Enhance Lead Scoring

Personalize

Communications

Web & Social

62 Org

Refer to Salesforce.com Safe Harbor Statement. This presentation may contain forward looking statements.

Page 45: How to Grow Your Business with Social and Inbound marketing

USE SOCIAL DATA FOR SMART MARKETING DECISIONS

Page 46: How to Grow Your Business with Social and Inbound marketing

Closed Loop Social Intelligence & Analytics

Page 47: How to Grow Your Business with Social and Inbound marketing

Closed Loop CRM Integration

Page 48: How to Grow Your Business with Social and Inbound marketing

Track Performance of Social

Page 49: How to Grow Your Business with Social and Inbound marketing

Search Engine

Optimization

Blogging &

Social Media

Lead Generation

Email &

Automation

Marketing

Analytics

Lead

Management

Page 50: How to Grow Your Business with Social and Inbound marketing

Find out how

HubSpot can help

you take your

inbound marketing

to the next level.

WWW.HUBSPOT.COM/DEMO

Get your

custom

demo

today.

Page 51: How to Grow Your Business with Social and Inbound marketing
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THANK YOU.