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How to Build a Smart Customer Management Strategy (II)

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Page 1: How to Build a Smart Customer Management Strategy (II)
Page 2: How to Build a Smart Customer Management Strategy (II)
Page 3: How to Build a Smart Customer Management Strategy (II)

CUSTOMER

SMART

CUSTOMER

MANAGEMENT

+ PROFITABILITY

Page 4: How to Build a Smart Customer Management Strategy (II)

TECHNOLOGY

MARKETING

FINANCIAL

SMART CUSTOMER

MANAGMENT

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PROCESSES

VISION

TECHNIQUES

CULTURE

&

VALUES

TOOLS

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