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How to Build a Smart Customer Management Strategy (I)

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Video 1- Getting Started with Smart Customer Management. Lear more on http://www.smartcustomermanagement.com

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Erectus

Habilis

Sapiens

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Pieces of Content are shared everyday on

Facebook

Data per Day Processed by

Google

Tweets per Day

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From the Production Line

LIFE WAS SOMEHOW PREDICTABLE!

To a Retail Shop And the Consumers’ Hands

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Product/ Service

Price

Place

Channel

Promo=

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As the Old Product-centric Era Fades Away The New Age of Customers Emerges

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From LINEARITY To COMPLEXITY

Customer-centric

Information- Knowledge

Building Relationships

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X X X

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• If you want to know what the next steps are in the process of buidlinga real Smart Customer Management organization, sign-up here to getmore free videos.

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