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Sarah Bedrick, Program Leader of Intro Training from the HubSpot Academy Team, explains the lead generation conversion process, lead conversion best practices, and how to be efficient with lead generation to a sell-out crowd at the Boca Raton HubSpot User Group meeting on Tuesday, March 11, 2014.
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LEADGENERATION
How to be efficient with
SarahBedrick
Program Leader, Intro TrainingHubSpot Academy Team
owns a craft beer blog for girls.
@sbedrick
#BocaHUG
1 Why lead generation.
2 How to best do lead generation.
3 How to get the most out of your lead
generation.
AGENDA
WHY LEADGENERATION.1
First, what is the lead generation
(conversion) process?
CONVERSION PROCESS
1 Call-to-Action2 Landing Page
3 Thank You Page
Taken to a pretty helpful blog article.
And when I get to the bottom, there is additional help in the form of an offer.
CONVERSION PROCESS
2 Landing Page
3 Thank You Page
1 Call-to-Action
When we select this,we’re taking to a landing page with a form.
Landing page where we provide our information to get the offer in return.
CONVERSION PROCESS
1 Call-to-Action2 Landing Page
3 Thank You Page
Thank you page where we receive the offer immediately.
CONVERSION PROCESS
1 Call-to-Action2 Landing Page
3 Thank You Page
CONVERSION PROCESS
1 Call-to-Action2 Landing Page
3 Thank You Page
Wallet-friend approach.
MARCUS SHERIDAN.• Owned a failing pool
company.• Bought in to inbound
marketing as a last ditch resort.
• Created content, upon content, upon content.
Make marketing that people love.
HOW TO BEST DOLEAD GENERATION.2
Make sure you have all three components: CTA, Landing Page & thank-you page.
LEAD CONVERSION BEST PRACTICES:
Make sure all three components follow best practices.
Keep buyer personas in mind.
Build content based on the buyer’s journey.
Make sure you have all three components: CTA, Landing Page & thank-you page.
LEAD CONVERSION BEST PRACTICES:
Make sure all three components follow best practices.
Keep buyer personas in mind.
Build content based on the buyer’s journey.
CONVERSION PROCESS
1 Call-to-Action2 Landing Page
3 Thank You Page
Make sure you have all three components: CTA, Landing Page & thank-you page.
LEAD CONVERSION BEST PRACTICES:
Make sure all three components follow best practices.
Keep buyer personas in mind.
Build content based on the buyer’s journey.
BUYER PERSONAS
are fictional characters marketers create by doing research. They represent your ideal customer & help you
to refine your marketing activities.
BUYER PERSONAS
are fictional characters marketers create by doing research. They represent your ideal customer & help you
to refine your marketing activities.
How has having developingbuyer personas helped yourcompany succeed?
Make sure you have all three components: CTA, Landing Page & thank-you page.
LEAD CONVERSION BEST PRACTICES:
Make sure all three components follow best practices.
Keep buyer personas in mind.
Build content based on the buyer’s journey.
The Buyer’s Journey
Prospect is experiencing and expressing symptoms of a problem or opportunity. Is doing educational research to more clearly understand, frame, and give name to their problem.
Prospect has now clearly defined and given a name to their problem or opportunity. Is committed to researching and understanding all of the available approaches and/or methods to solving the defined problem or opportunity.
Prospect has now decided on their solution strategy, method, or approach. Is compiling a long list of all available vendors and products in their given solution strategy. Is researching to whittle the long list down to a short list and ultimately make a final purchase decision.
Decision Stage
Consideration Stage
AwarenessStage
Make sure you have all three components: CTA, Landing Page & thank-you page.
LEAD CONVERSION BEST PRACTICES:
Make sure all three components follow best practices.
Keep buyer personas in mind.
Build content based on the buyer’s journey.
What are some best practicesthat you find most important?
PROTIP: TAKE HUBSPOT ACADEMY TRAINING
Make sure you have all three components: CTA, Landing Page & thank-you page.
LEAD CONVERSION BEST PRACTICES:
Make sure all three components follow best practices.
Keep buyer personas in mind.
Build content based on the buyer’s journey.
HOW TO BE EFFICIENT WITH LEAD GENERATION.
3
• Map all content to buyer personas & buyer’s journey.
• Recycle & reuse existing content.
• Promote content
• Get everyone involved.
• Learn what works from analytics.
5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:
• Map all content to buyer personas & buyer’s journey.
• Recycle & reuse existing content.
• Promote content
• Get everyone involved.
• Learn what works from analytics.
5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:
Map your content to personas and the buyer’s journey
PHOTO CREDIT: HDWALLPAPERSONLY.COM
The Buyer’s Journey
Prospect is experiencing and expressing symptoms of a problem or opportunity. Is doing educational research to more clearly understand, frame, and give name to their problem.
Prospect has now clearly defined and given a name to their problem or opportunity. Is committed to researching and understanding all of the available approaches and/or methods to solving the defined problem or opportunity.
Prospect has now decided on their solution strategy, method, or approach. Is compiling a long list of all available vendors and products in their given solution strategy. Is researching to whittle the long list down to a short list and ultimately make a final purchase decision.
Decision Stage
Consideration Stage
AwarenessStage
Awareness Stage
Consideration Stage
DecisionStage
Blog post
Content offer
ListHow-to
FAQBest ofNewsQ&A
OpinionCurated
Troubleshoot
IssueResolve
RisksUpgradeImproveOptimizePrevent
eBookWhitepaper
ChecklistInfographic
Other educational
content
Keyword:
______________
Title:___________
_______
Persona name:
_________
Blog post
Content offer
ListInterviewHow-to
FAQBest ofNewsQ&A
OpinionCurated
SolutionProviderServiceSupplier
ToolDevice
SoftwareAppliance
eBookWhitepaper
ChecklistPodcastWebinar
VideoWorksheet/Calc
TemplateCase studies
Keyword:
______________
Title:___________
_______
Blog post
Content offer
ListHow-to
FAQBest ofNewsQ&A
OpinionCuratedProduct-focused
Comparison
CompareVersus
Vs.Compariso
nPros and
ConsBenchmark
sReview
Test
Comparison chart
Purchasing guide
Case studiesProduct
literatureWorksheet/Calc
WebinarChecklist
Keyword:
______________
Title:___________
_______
BUYER’S JOURNEY
POST OR OFFER?
OFFER FORMAT
CONTENT TYPE
RELEVANT TERMS
YOUR KEYWORD
YOUR CONTENT
Download me.
• Map all content to buyer personas & buyer’s journey.
• Recycle & reuse existing content.
• Promote content
• Get everyone involved.
• Learn what works from analytics.
5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:
A
C
E
djust. What needs to be added? Removed? Re-worded? Take out purely internal content and make it public-friendly.
ombine. How can you combine related or unrelated things to provide new value and meaning?
xpand. What have you already done that you can dig deeper into—or provide a more comprehensive big picture view?
RE-PURPOSING EXISTING CONTENT
How have you repurposed or recycled existing content?
Lists, how to’s & other blogsFind existing content to combine & repurpose:
Similar to “The State of Inbound Marketing” and apply it to your own industry.
Publish your own yearly report.
CONTENT QUICK WIN:Repackage existing content
Take longer offers & shorten them turning them into shorter offers.
2 Page eBook250 Page eBook
• Map all content to buyer personas & buyer’s journey.
• Recycle & reuse existing content.
• Promote content
• Get everyone involved.
• Learn what works from analytics.
5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:
Use HubSpot to share content.
• Map all content to buyer personas & buyer’s journey.
• Recycle & reuse existing content.
• Promote content
• Get everyone involved.
• Learn what works from analytics.
5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:
HOW DO YOU GET OTHERS INVOLVED?
4 WAYS TO GET EVERYONE INVOLVED:
1. Make it everyone's job (even consider tying to benefits).
2. Gamification: whoever's post gets the most views wins a prize.
3. Hold each person responsible for a certain amount of content per week, month, or quarter.
4. Kill two birds with one stone: create content that helps you achieve other goals.
• Map all content to buyer personas & buyer’s journey.
• Recycle & reuse existing content.
• Promote content
• Get everyone involved.
• Learn what works from analytics.
5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:
How would/doyou review your data?
• Which landing pages convert the most leads, and why?
• What content offers do the best, and why?
• After content mapping, are there any gaping voids that
need to be filled?
• Is there room to fine-tune existing content to convert
more?
ASK YOURSELF THESE QUESTIONS:
PROTIP: Use analytics to see which content performs best and share more of it - and share new spin-off
versions.
PROTIP: USE CONTEXT OF SOCIAL MEDIA TO SHARE MORE RELEVANT CONTENT WITH EXISTING LEADS.
Green: existing customer
Orange: contact in your database
No color: brand new user
Grey: Mismatched contact info
• Map all content to buyer personas & buyer’s journey.
• Recycle & reuse existing content.
• Promote content
• Get everyone involved.
• Learn what works from analytics.
5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:
There you have it, build more “website employees” to convert more visitors into leads.
REACH OUT ON TWITTER:
THANK YOU!
@SBEDRICK#BOCAHUG