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LEAD GENERATION How to be efficient with

How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

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Sarah Bedrick, Program Leader of Intro Training from the HubSpot Academy Team, explains the lead generation conversion process, lead conversion best practices, and how to be efficient with lead generation to a sell-out crowd at the Boca Raton HubSpot User Group meeting on Tuesday, March 11, 2014.

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Page 1: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

LEADGENERATION

How to be efficient with

Page 2: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

SarahBedrick

Program Leader, Intro TrainingHubSpot Academy Team

owns a craft beer blog for girls.

@sbedrick

Page 3: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

#BocaHUG

Page 4: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

1 Why lead generation.

2 How to best do lead generation.

3 How to get the most out of your lead

generation.

AGENDA

Page 5: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

WHY LEADGENERATION.1

Page 6: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

First, what is the lead generation

(conversion) process?

Page 7: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

CONVERSION PROCESS

1 Call-to-Action2 Landing Page

3 Thank You Page

Page 8: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 9: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 10: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Taken to a pretty helpful blog article.

Page 11: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

And when I get to the bottom, there is additional help in the form of an offer.

Page 12: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

CONVERSION PROCESS

2 Landing Page

3 Thank You Page

1 Call-to-Action

Page 13: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

When we select this,we’re taking to a landing page with a form.

Page 14: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Landing page where we provide our information to get the offer in return.

Page 15: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

CONVERSION PROCESS

1 Call-to-Action2 Landing Page

3 Thank You Page

Page 16: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Thank you page where we receive the offer immediately.

Page 17: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

CONVERSION PROCESS

1 Call-to-Action2 Landing Page

3 Thank You Page

Page 18: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

CONVERSION PROCESS

1 Call-to-Action2 Landing Page

3 Thank You Page

Page 19: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 20: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 21: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 22: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Wallet-friend approach.

Page 23: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

MARCUS SHERIDAN.• Owned a failing pool

company.• Bought in to inbound

marketing as a last ditch resort.

• Created content, upon content, upon content.

Page 24: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 25: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 26: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 27: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Make marketing that people love.

Page 28: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 29: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 30: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

HOW TO BEST DOLEAD GENERATION.2

Page 31: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Make sure you have all three components: CTA, Landing Page & thank-you page.

LEAD CONVERSION BEST PRACTICES:

Make sure all three components follow best practices.

Keep buyer personas in mind.

Build content based on the buyer’s journey.

Page 32: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Make sure you have all three components: CTA, Landing Page & thank-you page.

LEAD CONVERSION BEST PRACTICES:

Make sure all three components follow best practices.

Keep buyer personas in mind.

Build content based on the buyer’s journey.

Page 33: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

CONVERSION PROCESS

1 Call-to-Action2 Landing Page

3 Thank You Page

Page 34: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Make sure you have all three components: CTA, Landing Page & thank-you page.

LEAD CONVERSION BEST PRACTICES:

Make sure all three components follow best practices.

Keep buyer personas in mind.

Build content based on the buyer’s journey.

Page 35: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

BUYER PERSONAS

are fictional characters marketers create by doing research. They represent your ideal customer & help you

to refine your marketing activities.

Page 36: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

BUYER PERSONAS

are fictional characters marketers create by doing research. They represent your ideal customer & help you

to refine your marketing activities.

Page 37: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

How has having developingbuyer personas helped yourcompany succeed?

Page 38: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Make sure you have all three components: CTA, Landing Page & thank-you page.

LEAD CONVERSION BEST PRACTICES:

Make sure all three components follow best practices.

Keep buyer personas in mind.

Build content based on the buyer’s journey.

Page 39: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

The Buyer’s Journey

Prospect is experiencing and expressing symptoms of a problem or opportunity. Is doing educational research to more clearly understand, frame, and give name to their problem.

Prospect has now clearly defined and given a name to their problem or opportunity. Is committed to researching and understanding all of the available approaches and/or methods to solving the defined problem or opportunity.

Prospect has now decided on their solution strategy, method, or approach. Is compiling a long list of all available vendors and products in their given solution strategy. Is researching to whittle the long list down to a short list and ultimately make a final purchase decision.

Decision Stage

Consideration Stage

AwarenessStage

Page 40: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group
Page 41: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Make sure you have all three components: CTA, Landing Page & thank-you page.

LEAD CONVERSION BEST PRACTICES:

Make sure all three components follow best practices.

Keep buyer personas in mind.

Build content based on the buyer’s journey.

Page 42: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

What are some best practicesthat you find most important?

Page 43: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

PROTIP: TAKE HUBSPOT ACADEMY TRAINING

Page 44: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Make sure you have all three components: CTA, Landing Page & thank-you page.

LEAD CONVERSION BEST PRACTICES:

Make sure all three components follow best practices.

Keep buyer personas in mind.

Build content based on the buyer’s journey.

Page 45: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

HOW TO BE EFFICIENT WITH LEAD GENERATION.

3

Page 46: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Map all content to buyer personas & buyer’s journey.

• Recycle & reuse existing content.

• Promote content

• Get everyone involved.

• Learn what works from analytics.

5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:

Page 47: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Map all content to buyer personas & buyer’s journey.

• Recycle & reuse existing content.

• Promote content

• Get everyone involved.

• Learn what works from analytics.

5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:

Page 48: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Map your content to personas and the buyer’s journey

PHOTO CREDIT: HDWALLPAPERSONLY.COM

Page 49: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

The Buyer’s Journey

Prospect is experiencing and expressing symptoms of a problem or opportunity. Is doing educational research to more clearly understand, frame, and give name to their problem.

Prospect has now clearly defined and given a name to their problem or opportunity. Is committed to researching and understanding all of the available approaches and/or methods to solving the defined problem or opportunity.

Prospect has now decided on their solution strategy, method, or approach. Is compiling a long list of all available vendors and products in their given solution strategy. Is researching to whittle the long list down to a short list and ultimately make a final purchase decision.

Decision Stage

Consideration Stage

AwarenessStage

Page 50: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Awareness Stage

Consideration Stage

DecisionStage

Blog post

Content offer

ListHow-to

FAQBest ofNewsQ&A

OpinionCurated

Troubleshoot

IssueResolve

RisksUpgradeImproveOptimizePrevent

eBookWhitepaper

ChecklistInfographic

Other educational

content

Keyword:

______________

Title:___________

_______

Persona name:

_________

Blog post

Content offer

ListInterviewHow-to

FAQBest ofNewsQ&A

OpinionCurated

SolutionProviderServiceSupplier

ToolDevice

SoftwareAppliance

eBookWhitepaper

ChecklistPodcastWebinar

VideoWorksheet/Calc

TemplateCase studies

Keyword:

______________

Title:___________

_______

Blog post

Content offer

ListHow-to

FAQBest ofNewsQ&A

OpinionCuratedProduct-focused

Comparison

CompareVersus

Vs.Compariso

nPros and

ConsBenchmark

sReview

Test

Comparison chart

Purchasing guide

Case studiesProduct

literatureWorksheet/Calc

WebinarChecklist

Keyword:

______________

Title:___________

_______

BUYER’S JOURNEY

POST OR OFFER?

OFFER FORMAT

CONTENT TYPE

RELEVANT TERMS

YOUR KEYWORD

YOUR CONTENT

Download me.

Page 52: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Map all content to buyer personas & buyer’s journey.

• Recycle & reuse existing content.

• Promote content

• Get everyone involved.

• Learn what works from analytics.

5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:

Page 53: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

A

C

E

djust. What needs to be added? Removed? Re-worded? Take out purely internal content and make it public-friendly.

ombine. How can you combine related or unrelated things to provide new value and meaning?

xpand. What have you already done that you can dig deeper into—or provide a more comprehensive big picture view?

RE-PURPOSING EXISTING CONTENT

Page 54: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

How have you repurposed or recycled existing content?

Page 55: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Lists, how to’s & other blogsFind existing content to combine & repurpose:

Page 56: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Similar to “The State of Inbound Marketing” and apply it to your own industry.

Publish your own yearly report.

Page 57: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

CONTENT QUICK WIN:Repackage existing content

Page 58: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Take longer offers & shorten them turning them into shorter offers.

2 Page eBook250 Page eBook

Page 59: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Map all content to buyer personas & buyer’s journey.

• Recycle & reuse existing content.

• Promote content

• Get everyone involved.

• Learn what works from analytics.

5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:

Page 60: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

Use HubSpot to share content.

Page 61: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Map all content to buyer personas & buyer’s journey.

• Recycle & reuse existing content.

• Promote content

• Get everyone involved.

• Learn what works from analytics.

5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:

Page 62: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

HOW DO YOU GET OTHERS INVOLVED?

Page 63: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

4 WAYS TO GET EVERYONE INVOLVED:

1. Make it everyone's job (even consider tying to benefits).

2. Gamification: whoever's post gets the most views wins a prize.

3. Hold each person responsible for a certain amount of content per week, month, or quarter.

4. Kill two birds with one stone: create content that helps you achieve other goals.

Page 64: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Map all content to buyer personas & buyer’s journey.

• Recycle & reuse existing content.

• Promote content

• Get everyone involved.

• Learn what works from analytics.

5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:

Page 65: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

How would/doyou review your data?

Page 66: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Which landing pages convert the most leads, and why?

• What content offers do the best, and why?

• After content mapping, are there any gaping voids that

need to be filled?

• Is there room to fine-tune existing content to convert

more?

ASK YOURSELF THESE QUESTIONS:

Page 67: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

PROTIP: Use analytics to see which content performs best and share more of it - and share new spin-off

versions.

Page 68: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

PROTIP: USE CONTEXT OF SOCIAL MEDIA TO SHARE MORE RELEVANT CONTENT WITH EXISTING LEADS.

Green: existing customer

Orange: contact in your database

No color: brand new user

Grey: Mismatched contact info

Page 69: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

• Map all content to buyer personas & buyer’s journey.

• Recycle & reuse existing content.

• Promote content

• Get everyone involved.

• Learn what works from analytics.

5 WAYS TO AMP-UP EFFICIENCY OF LEAD GENERATION:

Page 70: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

There you have it, build more “website employees” to convert more visitors into leads.

Page 71: How to Be Efficient with Lead Generation | Sarah Bedrick | Boca Raton HubSpot User Group

REACH OUT ON TWITTER:

THANK YOU!

@SBEDRICK#BOCAHUG