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@annstanle

How Ecommerce Sites Should Really Use Search

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How ecommerce sites can use search marketing to increase traffic and conversions

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Page 2: How Ecommerce Sites Should Really Use Search

@annstanley

How ecommerce websites should really use search!

By Ann Stanley, July 2012

Page 3: How Ecommerce Sites Should Really Use Search

@annstanley

Sales from Search

marketing(PPC, SEO, Merchant

Centre)

On-site sales from other sources

(email, affiliates, display ads, social, mobile, shopping comparison,

voucher sites)

Shopping platforms & market places

(Amazon, eBay)

Other off-site sales

(Social, Mobile, drop

shipping, daily deals

sites)

Conversion optimisation

On-site Sales

Off-site Sales

Ecommerce landscape

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@annstanley

Searching for products

Ads - PPC

Display options

Organic or natural results

Universal results – maps, news, shopping etc....

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@annstanley

Summary of different shopping results in Google

Keywords =Samsonite luggage

Organic shopping results

(Merchant Centre)

AdWords Products ad extension Product Listing ads

Map and Places listings

(Google + Local)

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@annstanleyPanda Update from 2011 –

Optimise for the user, not search engines

• Making sure a site is optimised to provide a rich, relevant and rewarding experience for visitors is the best way to avoid Panda penalties, which means:– No duplicate content– All pages to have unique, relevant and useful

content (even the 1000s of product pages on ecommerce sites!)

– Good levels of interaction on site (low bounce rates, inbound links to ‘deep’ pages, social mentions etc…)

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@annstanley

Penguin - designed to penalise search spam!• Keyword stuffing• Link schemes – poor quality and unnatural

links• Cloaking, “sneaky” redirects or “doorway”

pages• Purposeful duplicate content

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@annstanley

Google’s SPY World“Search, Plus Your World”

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@annstanley

Key take-aways• Many ways for your products to appear in the search

results– Organic results – do you appear above the fold?– Shopping results (Merchant Centre) – free for how long?– Local listings (Google Plus Local) – don’t ignore Venice update– Paid ads including Product Listing ads and new Dynamic Search ads

• Panda and Penguin may have affected your organic traffic: – Deal with duplicate content issues– Add unique content (category and product pages, user-generated

content, multi-media content)– Use of blogs and social sharing – also the Fresh update– Avoid spam (keyword stuffing and dodgy links)– Site interaction, site speed and social signals now influence your

search rankingsAnn Stanley

[email protected] www.anicca-solutions.com