Welcome

“Hosting: The Future of Business Grade Communications”

Grand Connaught Rooms, London1st May 2012

Agenda• 15.00: Event opening (Andy Hollingworth)• 15.05: Introduction and welcome (Charles Bligh)• 15.10:‘The Growing Hosted Marketplace’ (Andy Lockwood)• 15:35: ‘The Move to Hosted’ (Graham Bevington, Mitel)• 16.00: Coffee and networking break

• 16.15: Breakout session 1 • 16.45: Breakout session 2• 17.15: Breakout session 3

• 17.45: Introducing Shape the Future (Andy Hollingworth)• 18.00: Champagne reception in the Hosted Marketplace

See your personalised agendas

WelcomeCharles BlighManaging Director

The Growing Hosted MarketplaceAndy LockwoodProduct & Marketing Director

• Cloud or Hosted?

• What has TalkTalk been doing?

• Why is the cloud growing?

• How do you deal with it?

• Your 3-point plan

What do people mean by “Cloud”?

What do people mean by “Cloud”?

What do people mean by “Cloud”?

What SHOULD we mean by Cloud

Let’s stop talkingabout “cloud”

Let’s start talkingAbout hosted solutions

Network Connectivity

Data Centre / Hosting

Application / Service

Solution

2009 2010 2011 2012 2013

TTB Technology Strategy –

Roadmap to the Cloud

Security,Management

VoIP, IP-PBX,SIP trunking

Hosting, Hosted Services

Ethernet & EFM

Broadband,IPVPN

Datanetworking

Next GenVoice

HostedServices

2009 2010 2011 2012 2013

TTB Technology Strategy –

Roadmap to the Cloud

Security,Management

VoIP, IP-PBX,SIP trunking

Hosting, Hosted Services

Ethernet & EFM

Broadband,IPVPN

Datanetworking

Next GenVoice

HostedServices

CONVERGE voice & data services- reducing operational costs

TRANSFORM the business with intelligent, integrated applications

MIGRATE to the Next Generation Network- reducing infrastructure costs

Market Size and Addressable Market

2.2M business sites

9M B2B voice lines• 4.6M digital• 1.2M ISDN2• 3.4M ISDN30

16M PBX end-points

100 employee site - EFM connectivity

30 channels of ISDN30

100 UC users @ £25/m

£2k/yr

£8k/yr

£30k/yr

• 1.2M B2B ADSL• 150k leased lines• 100k ethernet

Customer PropositionAddressable Market

CustomerValue

Perfect Storm accelerating Cloud

Mobile Devices

Rich-media apps

Network Storage

Virtualisation

Next-Gen connectivity

Need for leaner structures

Cap-Ex - PAYG

Always online

Increasingly demanding environment

84%

of organizations have a remote workforce

MOBILE & DISTRIBUTED WORK

80%of new software offerings will be available as cloud services by the end of 2011

WEB DEVELOPMENT

Source: Microsoft 2011

2X From 2009 to 2014, the number of information

CONSUMERIZATION OF IT

workers using a smartphone for work is expected to nearly double

INFRASTRUCTURE COST& COMPLEXITY70

%of IT budgets is spent maintaininginflexible & siloed data

centre equipment

What Cloud means for partners

• New solutions (to an existing need)

• More opportunity• More value / different

commercial model• Supports customers’

business evolution(strategic relationship)

• Decline to today’s products

• More Competition• Different commercials• Changes supply chain• Needs new skills• Needs investment /

change

Pros Cons

Your 3-point-plan (Partners)

Understand

• How will cloud change your business?

Market Your competitors, customers, products, challenges & opps

Customers Their competitors, customers, structures, challenges & opps

Internal Skills, structures, investments

Act• Take the first step…• Strategic commitment (board approval?)• Secure delivery partners• Lock-in change / go-to-market-plans

Evaluate Options, partners, solutions, business case

Step 1 - UNDERSTAND

Thank youAndy LockwoodProduct & Marketing Director