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Safe At Home, home-safety program, session presented during Rebuilding Together's National Conference in New Orleans, November 2011 by Jerry Zuniga
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Safe At HomeSafe At HomeWhen doing more with less isn’t enough
Presented by:Jerry Zuniga
Safe At Home Program Mgr.Rebuilding Together Silicon Valleyjerry@rebuildingtogether‐sv.org
AgendaAgenda
• Session Goals• Defining Safe At Home (S@H)• Our Program• Examples of Best Practices• Resources
Session GoalsSession Goals
• Safe At Home defined• What we (RTSV) are doing in S@H• What we (RTSV) are doing in S@H• Tips we learned along the wayp g y
Defining Safe At HomeDefining Safe At Home
Safety
AccessibilityAccessibility
What is Safe At Home?What is Safe At Home?
The primary goal of Rebuilding Together’s Safe at Home program is to address home repair and maintenance issues that potentially present a f t i k li it th t ithi thsafety risk or limit the access to or within the
home. (as defined by RT National)
What is Safe At Home?What is Safe At Home?
“Program Strategies (as outlined by RT National)”“Program Strategies (as outlined by RT National)”– Be a technical resource for the Rebuilding Together Affiliate Network and
community partners– Broaden public awareness and build coalitions around the need for home
safety and accessibility modifications– Provide training and technical assistance on fall prevention methods and
home safety strategies– Expand our Affiliate Network’s core competency in the delivery of home
safety interventions– Act as an information and referral resource on fall prevention and home
safety subjects– Advocate for the needs of low‐income homeowners, particularly older adults,
people living with disabilities and multi‐generational families
Drivers for S@HDrivers for S@H
RTSV YouRTSV• Safety repairs in timely
manner
You• Answer these:
– What drives S@H for you?
• Address projects too small for RD
l d
• Clients, Volunteers, Sponsors?
– “What are your drivers?”• Keeping volunteers engaged
year‐round– “What is the profile of your
S@H project?”– “Who will provide repairs for
• Manage subs…p p
these projects?”– “Who will pay for it?”
Profile of an RTSV S@H ProjectProfile of an RTSV S@H Project
• Safety & Accessibility Repairs• Mandatory Repairs
– CO2 & Smoke detectors
• Energy Efficiency• Deferred Maintenance Repairs
– i.e. Leaky Faucets, electrical repairsy , p
• Non‐safety Requests
Homeowner priorities, # of repairs, complexity of repairs, volunteers available, budget,
etcetc.
Types of FALL PREVENTION
Grab bars, pipe railing, tub rails
Deferred MaintenanceMinor ElectricalMinor PlumbingMinor Carpentry
ypRepairs we provide
half-steps/progressive steps
h t
p
AGING‐IN‐PLACELever knobs (doors and faucets), additional
lighting
ACCESSIBILITY/ MOBILITY
Wheelchair ramps/lifts, stair lifts,
shower seat
Non‐Safety
raised toilet seatstransfer seats
HOME & FIRE SAFETYPeepholes, fire/CO2 detectors, seismic strapping (water heater), security doors, l k / l h
Energy Efficiency/WeatherizationCFLs, weather stripping, insulate piping, clean refrigerator coils, UV window film,
b f llocksets, security/motion lights, etc. Water bags for toilet, etc.
RTSV Program Highlights
2011 Program Statistics
200 ProjectsChanged name to S@H
175 Projects
50 Projects
150 ProjectsFull‐Time Tech hired
120 Projects100 Projectsj
Mobile Homes – The NeedMobile Homes The Need
• 20,000 mobile homes in Santa Clara County (3.2% of all housing units) ou y (3 % o a ous g u s)
• 106 mobile home parks• 87% owner‐occupied• 90%‐95% rent spaces in mobile90% 95% rent spaces in mobile
home parks• 68% of mobile home residents are
seniors• Average income of seniors living in
mobile homes is at 53% of median income
Solving the mobile home issueSolving the mobile home issue
Problems with mobile h (t f )homes (to name a few)
• Non‐conventional Framing• Non‐conventional Plumbingg• Inadequate electrical• Park Managers• Confined space for ADA accessibility• Confined space for ADA accessibility
Mobile Homes – Our ApproachMobile Homes Our Approach
• Address the familiar• Know your limits• If you have to ask, then NO!• Be prepared to walk away from a repair
RTSV Best PracticesRTSV Best Practices
S@H is a safety program first TreatingStick to the core!S@H is a safety program first. Treating it as a handyman program devalues the program your time and the timethe program, your time and the time of your volunteers
“ ’ h h l”“Don’t re‐invent the wheel”• Leverage RD processes and knowledge where
iblpossible– Process is transparent for homeowners
“E ol e”“Evolve”• Identify bottlenecks in your process and improve.Ad i h i d d i i• Adapting to changing needs, trends, competition, and laws/regulations, ensures that the program survives and is meeting needs of your clientssurvives and is meeting needs of your clients.
Grooming our volunteers for success…
Right Tools
Consistent Experience
•Proper Planning
•Power Tools•Planning Tools
•Information Tools
Challenge
Right Tools p g•Anticipating Problems•Pre-builds
•Monitor individual progress•Learn new things•Increase responsibility
Happy Volunteers
Example of
Our Mobile Home Step Program
Example of creating a consistentconsistent experience
Ramps (buy vs. build)Ramps (buy vs. build)
Build BuyBuild• ~$25‐40 per linear foot• “One time only”
bl l
Buy• $60‐75 per linear foot• Unlimited reuses
“ ll ” d bl• Susceptible to elements• Permanent Structure ‐ Permit
• “Practically” indestructible• Temporary Structure – No Permit
ResourcesResourcesWho and what we use
Products We LikeMetal Modular Ramps – PVI Industries (www.pviramps.com)**Angled Railing System – Gilpin 6' x 28“ Railing Item #: 14158Grab Bar supplier –Wingits** A ibilit P d t B i M di l S i C (htt // bi d i /)**Accessibility Products –Briggs Medical Service Company (http://www.mabisdmi.com/)**
** - dealer and/or volume pricing required