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Hiring Tips for Home Care Startups
Highly trained, educated, hardworking home health aides set your home care startup apart from your competitors. A stellar reputation for excellent service and having the right people representing your agency also leads to more referrals. But how do you hire those high-‐level aides, and how can you tell a potential employee will be a valuable member of your team from just an interview? There are several ways to identify and hire those elite aides for your home care startup. Follow these tips to ensure you staff your home care agency with the right people. You start with developing a profile of the position. The profile includes not only the objective criteria such as credentials, years of experience, working auto and insurance, etc, but also includes the personal attributes such as caring, compassionate, loyal, or any other attribute that matches your needs and that of your clients/patients. Find Out Why They’re Applying The biggest question to ask is why a potential home health aide is applying for the position. Are they working their way through school? Are they taking this position as a second job? You want to hire someone who aligns their reasons for applying with your goals: long-‐term employment as an expert aide. People working through school or applying for a second job may not be as dedicated to your home care startup as someone who wants a long-‐term, steady, fulfilling job. What Hands-‐On Experience Do They Have? There is tremendous turnover in the home care industry. This is in part due to the fact that new home health aides don’t understand the demands or duties of the job. Ask each applicant
about his or her hands-‐on experience. Those who have worked as caregivers in the past are more likely to understand those job duties and demands than someone fresh out of school. Create a Clear Job Description and Attract the Top Talent You need to have a comprehensive job description to recruit the top talent to apply for your open position. Make your requirements clear—such as the hours you expect them to work, the duties they will perform, and the experience they bring to your home care startup. Don’t just post a vague job listing that doesn’t include the specifics of the position. While this will provide you with a lot of applicants, you’ll spend more time sifting through and discarding resumes for unqualified applicants than you might realize. Describe your ideal home health aide in the job description, and make job expectations clear so you know they are serious, understand the job requirements, and are ready for the work. Perform Reference Checks When you ask for references, don’t forget to follow-‐up on them. Call past employers, personal references, and the educational references they provide. You also need to perform thorough background checks to avoid hiring someone with a criminal record. Get Started Your home care startup is on the right track to being successful when you hire the right group of home health aides. For more tips on how to hire the right home health aides or tips on training, schedule a consultation at KenyonHCC.com today.