greg urquhart

high flying technology

learning at Oz speed

internet

every where else

7

learning in Oz

10

most ideas don’t work

80% fail 60% fail 80% fail 90% fail 60% fail

12

a/b testing

failing = learning

Skyscanner launched

Expands across Europe with foreign site launches

First 100k visits in a day

Singapore business established

to support APAC growth

First app launched

Beijing office opened

Miami business established to

support Americas growth

Skyscanner moves from flights to travel with car hire

launch and hotel technology acquisition

Sequoia secondary investment values Skyscanner at $800million

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Launched apps for

hotels and car hire

Acquired Youbibi and opened office in Shenzen

Acquired Distinction and opened office in Budapest

Sofia office opened

Joint venture with

Yahoo! JAPAN

launched

Skyscanner

powers MSN

travel worldwide

2016

scaling in Earth…

• roadmaps

• plans

• risks

• assumptions

• issues

• dependencies

Flights Hotels Car Hire B2B

Programme Board

C- 21

scaling in Oz…

squads

purpose, mastery & autonomy

26

tribes

alignment, interactions, incubator

alignment in Oz directed opportunism

30

objectives & key results

one or two objectives

one or two key results

per objective

backlog or WBS

all products are as good on mobile as they are on desktop

mobile web F2% ≥ desktop web F2%

• reduce header size

• reduce page load time

• improve filter tapability… 35

collaborative & iterative Squad OKRs

Tribe OKRs Skyscanner

OKRs

every quarter

Oz class engineering

41

so easy that even…

parting thought…

Edinburgh Quartermile One

15 Lauriston Place

Edinburgh

EH3 9EN

Glasgow 5th floor,

151-155 St Vincent

St, Glasgow

G2 5NW

Singapore No. 08-01&04 & 09-

04

8th floor,

Robinson Point,

39 Robinson Rd,

Singapore

Beijing Level 19, Tower E2,

Oriental Plaza,

No. 1 East Chang An

Avenue,

Dong Cheng District,

Beijing 100738

Miami 1395 Brickell Ave,

Suite 900,

Miami,

Florida 33131

Barcelona Torre NN,

Calle Tarragona, 157,

4a Planta,

Barcelona, 08014

Thank you

a/b testing

14

0

10

20

30

40

50

60

Unique Monthly Visitors (millions)

an Oz breakdown structure

curiosity + data = learning

How well does Skyscanner help people find a flight ?

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