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We positioned ourselves in the marketas a service provider of
Though our company story may be short,our experience is wide.
Working together for over ten years,
and sharing the same organizational principles
the relationships betweenpeople and organizations
people motivating them to do more and better
Our Clients and Customers needs
Passionately solutionsfor each caseto the right measure
the best of all worlds,and strive to achieve it.
as a fair, honest and transparent partner
from the victories of our people, our partners and our customers
Design, plan and implementationof and insourcing(hro and bpo) projects
Banking, insurance,telecommunications, telemarketing, retail storesand IT industry
Sla oriented andproject management culture
With you we share risks,results and experiences
We moved from “focus in process”to “focus in VALUE”
Our project managers are specialized professionals in each set of business,
powered by web tools that helps totrack results and performance
Paulo performs duties as Directorof Business Area, managing several projectsof particular relevance in the outsourcingPortuguese industry in the last seven years.
Strong experience in Customer Support, Telemarketing, Industrial Processesand Retail Stores.
SkillsProjects and Facilities Management, Quality Assurance, Financial and Budget control.
Our methods starts from the deployment of process and requirement studies conforming the feasibility of that particular process with other similar process
Acquiring complete
information
Development of a mutual
vision
Feasibility Analysis
Evaluation, Estimation & Finalization
After Finalization
Outdoor and indoor solutions used for the development of personal and organizational competencies
Leadership, motivation, team building, coaching and communication
Unique solutions and Certified Partnerships
Focus on results and achievements
Leadership development, behavioral and communication programs, sales advance training
Training, Assessments, Coaching
• Recruitment and selection
• Career management
• Potential assessment
• Diagnostics solutions
• and web based reporting• Middle/Senior
management• Technical profiles• International
careers
What we do
Profiles We Recruit
Tools
Our team is specialized in the recruitment of various profiles with great quality at competitive fees.
We can provide a tailored solution of your recruitment process.
Sara is responsible for the Recruitment & Selection Business Area, developing several processes with relevant Portuguese and foreign companies.
Her 7 years of experience in the R&S business gives her the strength and confidence to provide excellent services in R&S, Assessments and Career Management of technical, middle management and seniormanagement position.
Fabíola is a Senior Recruitment & Selection Consultant with a multicultural background and great understanding of the companies cultural realities. With 4 years experience working in HR consultancy, she is able to evaluate candidates meticulously and match their expectations with clients needs
Strong experience in selecting technical profiles for Telecommunication, Industrial and Construction companies
When it comes to recruiting high quality candidateswe offer a complete recruitment process.Our solution toolbox includes:
Explore multiple sourcing channels, uncovering talented candidates in unexpected places
We provide a wide variety of assessment solutions that will help predict the candidates performance in the workplace
Selection process based on technology leverage that allows us to save time and be accurate
Angola and Congo (CEO, Controllers, Civil Engineering, Secretary's, Geologists, Programmers, System Administrator, IT Project Managers, etc.).
Civil Engineers to work in Angola.
Angola (Civil, Mechanical and Electrical Engineers, Business Developer, IT Responsible, Programmers, Finance etc.).
LR Group Mer – Telecom Mitrelli
Civil e Telecom Engineers, Controllers, Hardware and Software Technicians, Network Technician, among others, to work in Portugal and Angola.
Shared services team in Lisbon that supports Spain, Italy, Germany, Romania, Greece, Morocco, Brazil and Colombia. It consisted in finance profiles with fluency in the different languages.
Telcabo Sonae Sierra
Rui Manuel Guedes de Quinhones
José Ferrolho Marques
Leonor Paula Brito
Carla Alexandra Martins
Paulo Alexandre dos Santos
60%
10%
10%
10%
10%
Heading Human Resources is held in 100% by GoExpand Lda
JOINT-STOCKGoExpand – 100K eurosHeading Human Resources – 20K euros
FACILITIESLisbon (head office) – Rua Castilho, 57 – 3ºLisbon (warehouse) Rua Vale Formoso, 94 – 5º Dto Oporto – Largo Alexandre Sá Pinto, 44Barreiro – Rua Prof João Prates, 1Portimão – Rua J. P. Sampaio Bruno, Lt 55
Santander Totta
CCAM
Caixa Geral de Depósitos
Barclays Bank
Rui Guedes de Quinhones
Leonor Paula Brito
José Ferrolho Marques
Paulo Santos
Sara Alves
Cátia Silva
Carla Martins
Rui Guedes de Quinhones
Leonor Paula Brito
José Ferrolho Marques
Paulo Santos
Sara Alves
Cátia Silva
Carla Martins
Rui Guedes de Quinhones
José Ferrolho Marques
Jorge Carocinho
Ricardo Zorro
Rodrigo Coutinho
Nelson Zorro
Paulo Ferraz
João Ganso
Fabíola Vaz
Carla Abrantese Vera Braga
Joana Figueiredo
Jorge Hassamo
Over 350 people nacional wide
16 small and medium companies
…is ensured by the involvement of its promoters, by the support of our economical
partners, and a management model based on
Sales
Costs
CMVMC
FSE
Personal
Dep/Amort
Provision
Other’s
EBIT
1 454 894€
1 377 256€
301 632€
739 430€
305 697€
2 189€
21 601€
6 707€
77 638€ (5%)
20121st Semester Results
Sales3.780.700€
Costs3.605.400€EBIT
175.300€ 4,6%
OportoWe’re designed in order to obtain the
of those who visit us,
and
Lisbon|
• It’s a well knowned project to our management team, with specifical details and demands but also a very dear challange.
• We strongly believe that Heading gathers a strong economical and financial conditions, an excelent trained and motivated team and the ability to provide a better service.
• We would be proud to have an opportunity to present a formal proposal for the outsourcing project.
the relationships betweenpeople and organizations
people motivating them to do more and better
Our Clients and Customers needs
Passionately solutionsfor each caseto the right measure
the best of all worlds,and strive to achieve it.
as a fair, honest and transparent partner
from the victories of our people, our partners and our customers
the relationships betweenpeople and organizations
people motivating them to do more and better
Our Clients and Customers needs
Passionately solutionsfor each caseto the right measure
the best of all worlds,and strive to achieve it.
as a fair, honest and transparent partner
from the victories of our people, our partners and our customers