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Slide 1 of 55 Redfin’s Home Buying Class April 24, 2012 Fremont, CA

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Redfin’s Home Buying Class

April 24, 2012 Fremont, CA

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Considering…● To buy or not to buy● Market conditions● Searching for a homeLooking…● Finding a real estate agent● Working with RedfinBreak!Buying…● Mortgages● The offer and the deal● Short sales and bank owned

Agenda

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A Little Bit About Who We AreRedfin is a real estate brokerage that has helped over 20,000 people buy or sell a home; 97% would refer us to a friend.

● Customers, not commissions● Informed decisions● The right home for the right price

No obligationGet back up to 50% of our commission

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To Buy or Not to Buy

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A Little Bit About Who We AreRedfin is a real estate brokerage that has helped over 20,000 people buy or sell a home; 97% would refer us to a friend.

● Customers, not commissions● Informed decisions● The right home for the right price

No obligationGet back up to 50% of our commission

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Why You Should Buy a Home● You have a family and need room to grow● You expect to stay put for 5 or more years● You want a home that is difficult to rent● You’re handy & and ready to invest● You’ve saved up a down payment

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Why You Shouldn’t Buy a Home● You don’t have a good reason like family or schools● You can’t afford the down payment● You can rent for much less● You plan on moving soon● You’re worried about job security

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Market Conditions

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Case-Shiller: San Francisco Area v. 20-City

20-City CompositeSan Francisco Area

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Case-Shiller – By the Numbers San Francisco Area

Down 4.1% year-over-yearPeak was May 2006Down 42.9% from peakCurrently at November 2000 prices

20-City CompositeDown 3.9% year-over-yearPeak was July 2006Down 34.4% from peakCurrently at January 2003 prices

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Fremont March Stats for Houses

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March Stats for HousesFremont - Zip 94539

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Sale v. List Price Single Family Homes: March 2012

Area # SoldMedian

List PriceMedian

Sale PriceAvg.

SP/LP

Fremont 272 $500,000 $424,000 99.2%

Union City 61 $400,000 $336,000 99.5%

Newark 43 $360,000 $355,000 99.6%

Hayward 158 $279,000 $229,000 98.9%

San Leandro 93 $290,000 $250,000 98.9%

Milpitas 65 $320,000 $407,000 99.1%

San Jose 991 $545,000 $420,000 99.8%

Sunnyvale 92 $650,000 $534,000 99.5%

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Where is the Market Headed?● Supply of homes is at a five-year low and won’t increase the

rest of the year● Foreclosures have been driving price declines, likely years of

inventory remain● Rents have been rising, making buying more attractive)● Market stabilizing, though likely 2-3 years before significant

appreciation● Rate increases - biggest issue for buyers

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December:● New construction inventory low, sales rising and confidence

rising too.● Pending home sales hit a 19-month high.● Actual closed home sales increased 4%.● The number of homes on the market declined 18% over the

past year.● Foreclosure sales fell to a four-year low.● Prices will remain stable in 2012.

National Market Trends

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Searching for a Home

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Overview•Search homes online & tour•Get pre-approved•Find a dream home•Consult with agent, write offer•Submit offer to listing agent•Negotiations•Success!

Finding Your Home

Mutual Acceptance

•Earnest money•Inspection contingency•Title review•Financing contingency•Waiting for loan approval•Escrow signing appointment

Closing•Get keys and take possession!•Receive Redfin refund•Complete Redfin Survey

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Benefits of a MLS Powered Site● All the homes for sale: 30% more listings● You see what the agent sees: 4x the data● Real-time market data: photos, details of just-sold homes

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Live Demo of Redfin’s Site

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Finding an Agent

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What to Ask Any Agent● Is this your full-time job?● Familiar with foreclosures or short-sales?● Where were your last five deals?● Who else will be working with me?● Will you show me all properties for sale?● When am I committed to working with you?● Has a client ever filed a complaint? ● How are you paid?

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Traditional vs. Redfin

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Make Sure She’s a Good Fit

See alldeals & reviews

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Working with Redfin

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How Our Team Works

FIELD AGENTTakes you to see homesSee 50+ homes a week

YOU

AGENTResponsible for your successWrites your offerHandles negotiations

COORDINATORSchedules toursPrepares paperworkWorks with escrow

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Redfin’s Partner ProgramPartner agents are employed by other brokerages, but

have teamed up with us to provide Redfin-Certified service to a wider range of customers

We’ll refer you to a partner agent when:►A home is outside of our direct service area►A home is below our price minimum►We’re experiencing an unusually high customer demand

We survey all partner agent clients►All surveys are published on their Redfin page►97% of customers would recommend Redfin partners

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We Share Our Commission With You

• We refund 15% - 50% of our commission to you (minimum home price of $120,000) subject to the approval of your lender and the home seller

• Applied to closing costs• Refund is tax-free

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How-To Tour With Redfin Demo

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Now You are Ready to Tour

● Up to six homes per tour in two hour blocks● Go on as many tours as you need● Led by field agent● No obligation

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Break!

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Mortgages

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Getting Pre-ApprovedA pre-approval letter is a letter from a bank or a lender estimating how much they'll lend you

● Establishes what you can afford & makes offer process go faster● Good for 90 days, depending on lender● Ask for a few different amounts● Redfin asks that you get pre-approved before your third tour● Similar, yet different from pre-qualification

Information needed:

● W-2, two pay-stubs, tax returns, bank statements

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Organize Your Assets ● Get ready for the down payment● Cash accounts (liquid funds)● 401k, stocks, other investments● Gift funds? (max. allowed varies)● Move funds around early

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Review Your Debt● Pull credit report, look for errors● Figure out how much monthly income goes towards debt: 28

– 33% healthy● Pay down credit balances to 1/3rd● Don’t open any new lines of credit● Don’t buy any big ticket items● Co-borrower will need to do the same

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Start Shopping for LendersCompile a list of 3-4 lenders & brokers

Good sources include:● Redfin's partner lenders ● Referrals from friends, family & co-workers● Banks or credit unions you have accounts at● A large, national bank with an advertised rate● Your real estate agent● Online review sites, such as Yelp

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Local Recommended Lenders

*In no way does Redfin benefit financially from recommending lenders –we just think they’re great lenders!

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Current Average RatesType of Loan April 12, 2012 April 19, 2012

30-Year Fixed 3.88% 3.90%

15-Year Fixed 3.11% 3.13%

5/1 ARM 2.85% 2.78%

1-Year ARM 2.80% 2.81%

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Where Are Rates Headed?

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Comparing Loan Estimates● Gather loan estimates

►A minimum of three, more is better► These aren’t final numbers, but within a few thousand dollars►Compare similar loans

Program (FHA, conventional)Timeframe (same day)

● Compare costs side-by-side►Discount & origination points► Interest rates► Insurance premiums (FHA, PMI)►APR (interest rates + fees + points + PMI)

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Make Your Decision ● When possible, get a loan commitment● Make alternative funds liquid (401k, stock)

Good news! Loan payments are made in arrears, so your first loan payment won’t be for two months.

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Making Your Offer

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Getting The House You WantYour agent:● Researches seller & listing agent● Prepares a comparative market analysis and discusses● Writes up your offer● Submits offer● Negotiates on your behalf

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Overview of a Purchase•Search homes online & tour•Get pre-approved•Find a dream home•Consult with agent, write offer•Submit offer to listing agent•Negotiations•Success!

Finding Your Home

Mutual Acceptance

•Earnest money (within 3 days)•Inspection contingency (5-10 days)•Title review (5 days)•Financing contingency (20-25 days)•Waiting for loan approval•Escrow signing appointment

Closing!•Get keys and take possession!•Receive Redfin refund•Complete Redfin Survey

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Deal RoomImportant milestone

tracker

Your team of agents

Your to do list

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Home Inspection Hints

•Double-paned windows•Well ventilated attic•Knob and tube wiring

•Mold, mildew or signs ofleaking near walls or floors

•Check water pressure

•Galvanized steel pipes •Chimney sweep fireplace inspection

•Stairs have handrails•Check all included appliances

Watch out for: Look for and Check:

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Sample HUDA form that your lender is required to provide to you one day before closing. It lists the final closing costs and fees for your loan.

By law, the final costs listed on your HUD-1 must be within 10% of the estimates provided on your Good Faith Estimate (GFE).

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Short-Sales & Bank Owned

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What is a Short Sale?The owner owes more on the mortgage than the home is worth

● Usually pre-foreclosure, but not always● Listed for less than what’s owed to the bank● Requires 1 - 2 banks’ approval (usually 2)● May have other liens (taxes, utilities, HOA)

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We Can Help With A Short Sale● See short sales with a Redfin agent● If you want to buy, work with a Redfin agent or a short sale

partner agent ● Redfin partner agents work for other brokerages but share

Redfin’s commitment to customer service● Get a 15% commission refund

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What is a Bank-Owned Property? A foreclosed home owned by a bank or lender

Standard sale but:● Verbal negotiations● Long response times● Repairs unlikely● Legal addenda may require an attorney● Limited or no disclosures● Banks demand use of their own contracts● Bank can back out any time until they’ve signed● Contract often requires early release of earnest money

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So… Where’s the Best Deal? ● Sellers who own their home outright● Sellers who are relocating● Estate Sales

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Key Takeaways

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So What Now? ● Make sure it’s the right time for you● Start browsing online● Check out our Home Buying Guide and Events page● Find the right agent● Get pre-approved & look for a lender● Start seeing homes● Make an offer & close the deal

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Thanks for Coming!● Please fill out the survey. We will also you this slide deck. We’d love to get your feedback so we can improve.

● To get even more info on the home buying process, check out our home buying guide:Redfin.com/home-buying-guide

● Find a Redfin Agent on our Team Page:http://www.redfin.com/real-estate-agents/northern-california/hayward-and-fremont

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Appendix

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Appendix ● Important forms/contracts● Favorite Real Estate Resources

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Some Of Our Favorite Sites● Seattle Bubble: market analysis● Curbed Seattle: cool houses● Urbnlivn: for condo shoppers● WalkScore: see what’s nearby

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HUD Settlement Statement

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Favorite Real Estate Links● Property information

►PropertyShark: Zoning data, title history, permits, neighborhood data; navigation is clunky

● Neighborhood information►WalkScore: Proximity to points of interest►Trulia Heat Maps: Median prices across a county

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Favorite Homes For Sale Links● Redfin: MLS + FSBO + REO, updated every 15 minutes,

with DOM, price history, Zestimate● craigslist: Major FSBO source that Redfin doesn’t have● HotPads: Foreclosure heat maps● RealtyTrac: Foreclosure market detail, subscription

required for full reports● Brokerage site of listing agents: more photos of the listing

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Favorite Data Links● Case-Schiller Indices: Pricing trends by metropolitan area● Altos Research: Median price trends and days on market

by city, but some complain data is unreliable● MSN Home Affordability Calculator: Based on your income

& credit score● SmartMoney's Home Buying Worksheet: Similar to the

MSN calculator, but requires more info

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Favorite Mortgage Links● Bankrate: Many ads, but is great for comparing local

lenders● Zillow's Mortgage Marketplace Help Center: Articles

mortgage rates, types of mortgages, credit reports, and a series of mortgage calculators

● The Mortgage Professor: Bare bones information on mortgages, definitions of common terms, myriad of mortgage calculators

● HUD FHA page: Most reliable explanation of FHA loans, good site for first-time buyers

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Favorite Links● Loans for first-time home buyers

►Federal Housing Administration (FHA)►Fannie Mae and Freddy Mac►CalHFA: California State agency that helps certain buyers

● Government sites►Federal Trade Commission: Articles & alerts for home-

buyers.►Dept. of Justice: Role of competition in real estate

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Favorite Links Cont. ● Remodeling & renovations

►DoItYourself.com: A few ads, but a useful clearinghouse of information on remodeling

►National Association of Home Builders (NAHB): Articles on remodeling your home, most are good