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By Damon Lightley Genetic Digital Download the full white paper from: www.geneticdigital.co.uk/white-papers/

Guide to Search Engine Marketing for Healthcare & Pharma Businesses

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This summary of our full length white paper aims to help CEOs, Directors, Marketing & Product Managers within Pharma, Medical Devices and Healthcare markets understand all the different elements and business benefits of ‘Search' and the Search Engines Marketing & Optimisation and how they can be applied to individual businesses to help reach and interact with their target audiences. The full white paper is available as a PDF, Kindle or iPhone/iPad download from: http://www.geneticdigital.co.uk/white-papers/

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Page 1: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

By Damon Lightley

Genetic Digital

Download the full white paper from:

www.geneticdigital.co.uk/white-papers/

Page 2: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Growth in Search Marketing

Search marketing represents the largest

share of the interactive marketing mix at 60%

Investment in search continues to grow every

year as more marketers move budget from

other marketing initiativesSource: Forrester Research

Search engine optimisation (SEO) is a key

area of focus for many marketers with SEO

budgets expected to rise 20% in 2011Source: Marketing Sherpa‟s latest Search Marketing Benchmark.

Page 3: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

It‟s all happening online

In the US the number one most trusted source of information is physicians (62%).

The second most trusted source is the Internet (57%).

In Europe these figures are 85% for physicians and 75% for Internet - (Source: OTX, 2010).

Most pharma & healthcare companies save only 2-3% of their marketing budgets for digital and search engine marketing will probably get somewhere in the region of 2-3% of that digital budget.

Page 4: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

We “Google” health related keywords

In the UK approximately 15% of individuals will “often” use the Internet to search for advice about health, medicines, or medical conditions.

Approximately 60% will “sometimes” use the Internet

Just 25% will “never” use the Internet as a source for information.

(Source: Bupa Health Pulse, 2010).

Page 5: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

What are individuals searching for?

Page 6: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Mobile search

For many individuals their smartphone acts as a pocket PC and extends their desktop experience.

Search engines like Google are the most visited websites via a smartphone (77% of individuals).

In terms of what people are searching for – „News‟ came up top – 57%, „Medical related information -26% and „Health & Fitness – 23%.

The message is clear – make sure you can be found via mobile search

(Source: Google/Ipsos OTX)

Page 7: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

The age of the “Digital Physician”

86% of physicians have used the Internet to gather health, medical, or prescription drug information.

The Internet far exceeds other resources for gathering health, medical, or prescription drug information:

Training – 78%

Peer Reviews Journals – 77%

Pharmaceutical sales representatives – 77%

Colleagues – 67%

Books – 56%

Health-related organization/association – 54%

Magazines – 35%

Video/DVDs – 20%

Page 8: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Search engines are the top online resource for many physicians

Page 9: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Physicians are searching for info on a variety of topics

Page 10: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Physicians use the Internet round the clock in short bursts of time

„Search‟ is a gateway to online health information but also used throughout the research process

Physicians find what they are looking for using „Search‟: Typically they are using three words per search query; they do one search and tend to only view the results on the first page. If they can‟t find anything relevant on that front page then they refine their search query.

Page 11: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Search Marketing Tactics

Search engine optimisation (SEO) is the process of improving the visibility of a website or a web page in search engines via the "natural" or un-paid ("organic" or "algorithmic") search results.

SEO may target different kinds of search, including image search, local search, video search, academic search, news search and industry-specific vertical search engines.

Pay for click adverting (PPC) is an agreement between a search engine and a business that enables them to place a small ad on the right-hand side, or top left-hand side, of the results page, for certain keywords.

The number of other people targeting the category and search terms targeted will dictate how much you will have to pay each time someone clicks on one of your ads. Google has a number of restrictions around the promotion of certain types of healthcare products: http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=176031

Page 12: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Tracking & measuring ROI

Use tools like Google Analytics to track where your visitors are coming from and which keywords drive the best quality visitors

„Call analytics‟ technology enables you to report on which keyword search, advert, referring website and click caused your website visitor to pick up the phone to call you.

Page 13: Guide to Search Engine Marketing for Healthcare & Pharma Businesses

Download the full white paper

Download the full white paper from:

www.geneticdigital.co.uk/white-papers/

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