Groupe onepoint presentation

Company Presentation

October 2012

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GROUPE ONEPOINT company profile

In summary

GROUPE ONEPOINT :

Is an international company providing :

management consulting and I.T. professional services

business process optimization and technology

is a multi-specialist service provider

offers to its clients a partnership approach based on client intimacy, flexibility and excellence

Consulting and fixed price services Service Centers for Paris and regional

offices

France (2002)

Canada (2003)

China (2005)

Local consulting and professional services Intra-group resource mobility and service

center

Supporting our client activities in Asia

Tunisia (2007)

Professional services and local projects

Service Center

OTC Conseil (2012)

Business Consulting Operational Risk Management

France (2008)

Acquisition of ODIMA/OCEI Service Center/fixed price projects

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GROUPE ONEPOINT business information

Fc

22

42

Revenue Growth

260

475

Staff Growth

Strong and steady growth 55 650

Balanced sectorial position and growth

Presentation

Government Telecom / Media

Industry / DistributionBanking / Financial Services

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GROUPE ONEPOINT is renowned for its cutting edge technological expertise and its savoir-faire with a broad range of technologies (Microsoft or Open Source).

GROUPE ONEPOINT helps its clients through the management of fixed price critical projects and programs to deliver business solutions and to provide a competitive advantage to clients.

GROUPE ONEPOINT helps its clients through its business and management professional services by drawing on its long experience on strategic projects in different business areas.

GROUPE ONEPOINT works closely with its clients in business and I.T. transformation activity adding value at the right price in all situations.

GROUPE ONEPOINT partners with its clients providing the highest quality services. GROUPE ONEPOINT has an internal quality policy guaranteed by its employee certification program and its ISO9001 company quality policy.


Added Value Service Partner

Technical Expertise

Fixed Price Projects

Business and Functional Expertise

Service Center

Quality

ConsultingGROUPE ONEPOINT works closely with its clients on the strategic planning of their major transformation projects and their business service improvement programs.

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An expert service in France and around the world

Our offices worldwide

A national and international presence, a production capacity customized to our clients needs in the French

regions, near-shore and offshore.

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Executive Committee

Business Development

Legal and Financial

Management and Business

Administration

Information Systems

Management

Chief Executive OfficerDavid LAYANI

TELEMARKETING SERVICE CENTER

SERVICE CENTER

Business Unit Management

BUBanking,Finance, Insurance

RECRUTMENT SERVICE CENTER

ONEPOINT UNIVERSITY

Human Resources and General Secretary

Industrial Management

BU BordeauxBU Telecom

BU Industry, Retail,

Government

BU Nantes

BU Canada

• Matrix Organization

• Sectorial Business Unit

• Shared Service Center

• Dedicated Services

B.U. INTERNAL ORGANIZATIONAL STRUCTURE

SALES

Manager

Technical Sales

HUMAN RESOURCES

Human Resource Manager

Recruitment Specialist

PRODUCTION

Project Manager/Coordinator

Delivery Management

FINANCE

Management Accounting

Administrative Assistant

Organisation

BU OTC

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Specialist service

providersRevenues < 30 M€

Consulting &

technology companies Revenues >

500 M€

Client Intimacy

Expertise

Servicecommitment

International services

Organization& Processes

Industrialization

Customized Services

Capacity

Business Acumen

Market Positioning

GROUPE ONEPOINT brings the advantages of both: Niche and specialist service providers Large professional service companies

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“GROUPE ONEPOINT Is an international company providing management consulting and I.T. professional services, technology optimization and outsourcing. GROUPE ONEPOINT helps its clients to optimize performance through the efficient and innovative use of processes and technologies.”

Our Services

Your company performanceOptimize

Optimize and Improve I.T. Services In order to liberate internal client resources to enable innovation and to build a competitive advantage

Outsourcing

Tests and Applications

Infrastructure

Outperform your competitors through process and technology effectiveness and excellence.

“It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.”

Technological Innovation is one of the key enablers of the Agile enterprise, enabling market adaptation and rapid construction of new client services

Improve the efficiency and effectiveness of your business through the industrialization of your I.T. infrastructure

With a specialist partner manage the business support activities with clear performance indicators on cost, service, quality and reactivity

Consulting

Technology

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Consulting

to survive and flourishAdapt

I.T. Governance

I.T. Transformation

Project Management

I.T. Strategy

Fonctional Expertise

“It is not the strongest species that survive, nor the most intelligent,

but the ones most responsive to change.”Charles Darwin

Value Delivery, Performance Measures • Budget and Control• I.T. Governance, COBIT

I.T. Blueprint, Innovation• Opportunity analysis, I.T. Innovation• Cobit, Val IT, Six Sigma

Industrialization, outsourcing – offshore, • Continuous Improvement, Methodology• Organizational audits, Change management

Project Portfolio Management• PMO• CMMi, PMBoK, Prince2

Energy/Utilities Automotive

Defense/Aeronautic/Security

Transport/Logistics/Construction

Management Consulting Business Performance

• Risk, Compliance• Organization, Business process re-engineering

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Market, credit and operational risk management. Assets and liabilities management

Foreign Account Tax Compliance Act, Dodd-Frank, EMIR, Bâle II/III & liquidity risk, Solvability II,LSF

Business blueprint, strategic marketing, mergers and acquisitions, cost reduction

Market data repositories, products, clients and third party reference data repositories.

Validation of internal quantitative models.

Organizational change management, organizational structure definition, role definitions, work procedure documentation, BPR – Business Process Reengineering

Front, Middle, back Office Internal control, Management Accounting, …

OTC GROUPE ONEPOINTManagement Consulting

Strategic and Business

Consulting

Risk and Quantitative

Analysis

Processes

Risk

Information

Regulation

Change management

your business performanceOptimise

“GROUPE ONEPOINT helps clients optimize their performance through innovative processes , organization and technologies.”

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Technology

the Agile enterpriseConstruct

Simplicity and Rapidity• Audits of architecture and applications• Application framework development• Training• Migrations, maintenance and support

Scalability and Standards• Strategy and Roadmaps• Architecture and Performance • Portals and SOA• Migrations, maintenance et support

Independence of Business Services and Applications• Architecture and Vision• Support of business processes • Enterprise Service Bus• Data and business objects

.NET Technologies

Open Source

SOA/Integration

Java/J2E Technologies

Technological Innovation and system integration are key enablers of the Agile enterprise enabling market adaptation and rapid construction of new client services.

Openness and Value for Money• Java based Open Source– Client, Mobile, JVM, Server• Data oriented Open Source– Database, Analytics, RT

Query/Streaming

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Deep technical expertiseGROUPE ONEPOINT is a Microsoft Gold Partner and also provides expertise in the full range of Java technologies and package systems, with in particular :

Technology

• A large variety of experience and expertise in proprietary and Open Source technologies • Tens of web technology architects (Java, J2ee, PHP, Mysql, Oracle, BO)• Close partnership relationships with software editors and hardware providers• 200 web technology designers and developers

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Microsoft partnership and certification

• 2 MVP (Most Valuable Professional) – technical experts recognized by Microsoft

• A strong capacity to manage workload variation

• A Microsoft Gold partnership covering collaborative and portal domains

• SharePoint technology certified experts

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Service Center Management

Structure and organize the service• Service catalog implantation• SLA and key performance

indicators • Front Office construction and

SPOC

“Optimize and improve business services in order to liberate internal resources for innovation and build competitive advantage.”

Industrialisation

Productivity improvement• Workload variation management• Nantes, Bordeaux

Cost Reduction• Access to expert resources• Agility, virtualization, expertise • Canada, Tunisia

Effectiveness & Lean• Organizational

industrialization• Knowledge management• Reutilization, Automation• Continuous improvement

to create competitive advantageIndustrialize

Projects & Programs

Fixed Price Projects• Project management• Program governance• End to end management of

service implementation

On site Services Center

Offshore Service Center

Regional Service Center

Service evaluation and Initialization• Knowledge transfer• Operational management

Transition

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Resources and Expertise

KN

OW

LED

GE M

AN

AG

EM

EN

T

GROUPE ONE POINTResource Pool

Team

GROUPE ONEPOINT Service Center specialist teams

Methodological Expertise

Knowledge management

Quality control Technical Expertise

Workload variation management

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Nantes

Bordeaux

Experienced Fixed Price Services Management 20 years experience providing fixed price services Significant success stories and references Client relationships based on transparency and flexibility Industrialized services based on best practices Proven knowledge transfer management Continuous improvement of services (CMMI, AGILE)

Local capacity More than 150 experts GROUPE ONEPOINT Shared Service Center Polyvalent technology experts

Service Centers

Outsourcing

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Our Service Center approach

Groupe onePoint

Service Level Agreement

QualityPlan

CLIENT

GROUPE ONEPOINT

Management Reports

Monitoring, analysis and follow-up of the key performance indicators of the service

Reporting of risks and alerts to appropriate client managers

Quality

Management of service continuity

Ensuring respect of internal client methods and procedures

Guaranteeing compliance with the QAP (Quality Assurance Plan) and Service Transfer Plan

Coordination

Task Allocation

Resources Management (skills and staffing)

Monitoring work progress and plan

Governance and Management

of a Service Centre

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Third Party Application Maintenance and Testing Managed Services

Third party Application Maintenance

Service Offerings covering on site, near-shore and offshore application maintenance

New production models based on a fixed price approach

Improved resource allocation Industrialization through best practices.

Clear visibility and management of costs Flexibility et innovation in business support The best quality while optimizing « Time to

market »

Testing Managed Services A test methodology covering all stages of a

project in order to optimize overall quality A proven skill transfer methodology Verification, Validation and Testing best

practices Continuous improvement savoir-faire.

The most responsive business support while optimizing risk management

Client satisfaction while ensuring production security

“With a specialist partner, coordinate your business support activities using clear indicators on cost, service, quality and reactivity.”

Client Added Value

on your key business activitiesFocus

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Managed Services, Audit, Support, Consulting

Testing Manage Services

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Infrastructure

Database management System management Web application operations management Desktop management

Incident management Problem management Release management Configuration management

Datacenter consolidation Private and hybrid cloud solutions Automated provisioning Desktop virtualization Application virtualization

and improve serviceReduce costs

Remote system management

Virtualization Services

Service Management

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Best pratices and methods

ISO 9001GROUPE ONEPOINT is currently preparing its ISO 9001:2008 certification for its design and development activities in projects, maintenance and technical professional services.

ITILGroupe onePoint uses ITIL as its reference methodology for all its support and maintenance activities of both applications and infrastructure. Tens of GROUPE ONEPOINT experts are certified on the different ITIL services.

CMMIFor formal projects and projects requiring a traditional approach, we use CMMI as a reference.

Agile/Scrum/XPFor small projects requiring rapid reactivity, our certified expertsuse an agile or iterative approach.

COBIT/Val ITFor I.T. governance engagements GROUP ONEPOINT experts and auditors use the COBIT framework.

“Becoming a leader requires the implementation and adoption of best practices for day to day activities and to build a better future“

excellenceEveryday

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We deliver products and services which correspond to our clients expectations, to our quality standards and respecting the best industry standards.

the highest QualityDelivering

Groupe onePoint is committed to delivering the highest standards of quality and responsiveness in the software products and services we provide for our customers.

Services Standards

Quality Management is implemented in each project which we take on from the design phase all the way through to deployment.

Engagement de Qualité

We communicate and deploy our Quality Policy to all our employees

Communication

We constantly search to improve the quality of our services through apprenticeship, knowledge sharing, performance assessment or innovation

Amélioration Continue

Quality policy

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This environmentally friendly initiative also involves the participation of employees and suppliers in the best practices applied on a daily basis :

Paper management and printing optimization,

The reduction of electricity consumption in the office,

The control of air conditioning and heating,

Water management,

The reduction of travel and the putting in place of alternative solutions,

Management and recycling of waste

GROUPE ONEPOINT IS CERTIFIED AFAQ 14001 LEVEL 1

Sustainable development

As a responsible enterprise, GROUPE ONEPOINT is committed to controlling the environmental risks and impacts associated with its activities.

This environmental commitment is characterized by an Environmental Guide made available to all the employees of the group.

BUILDING AN ENVIRONMENTALLY-FRIENDLY ENTERPRISE

Certification

ISO 14001

On the 9th of march 2011, GROUPE ONEPOINT was certified AFAQ 14001 Level 1.

This recognition is a testimony of the commitment of the group over a considerable period of time to the respect and protection of the environment.

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GROUPE ONEPOINT Advantages

Commitment

Capacity to manage

workload variation

Controlof costs

Group Size

Strategy based on major accounts

All-inclusive governance

Reactivity, Flexibility

Adaptability

ONEPOINT University

Partnerships

Group

recruitment platform Knowledge

Management

Industrialization

Continuous improvement

Numerous references

Ideal company size

Reactivity and flexibility

Resourcing policy based on expert and experienced domain

resources

Continuous improvement

Commitment