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Dak Plus bvba We cover your future! Contact us: Vossendaal 13 C2, 2440 Geel, Antwerp, Belgium, Phone: +32 (0) 14 55 66 43 www.dakplus.be - [email protected] Global Reporting Initiative 1 GROW WAY TO 2013 ONLINE www.dakplus.be/ 2013REPORT

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As an entrepreneur, every aspect of my life is influenced by the wellbeing of my business. But what makes a company sustainable? I believe the real value of a company lies in finding a balance between working hard, having fun and living up to your responsibilities. The art lies in surrounding yourself with people who understand your point of view and believe in the importance of every aspect of your growth plan. ! In this safe environment passion and talents get the necessary room to grow. This is what makes me tick, seeing young people growing into more than they ever thought they would be and at the same time establishing my own growth within the company.

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Page 1: GRI-2013 presentation english version

Dak Plus bvbaWe cover your future!

Contact us: Vossendaal 13 C2, 2440 Geel, Antwerp, Belgium, Phone: +32 (0) 14 55 66 43 www.dakplus.be - [email protected]

Global Reporting Initiative

1

GROWWAY TO2013

ONLINE www.dakplus.be/ 2013REPORT

Page 2: GRI-2013 presentation english version

Dak Plus bvbaWe cover your future!

Contact us: Vossendaal 13 C2, 2440 Geel, Antwerp, Belgium, Phone: +32 (0) 14 55 66 43 www.dakplus.be - [email protected]

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Table of contentEditorial Section

Word from the CEO

Standard indicators

Ethics

The GRI index

Transparency & improvement

Our social impact

Our economic impact

Our environmental impact

Financial statements

Materiality & completeness

Stakeholders

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Contact us: Vossendaal 13 C2, 2440 Geel, Antwerp, Belgium, Phone: +32 (0) 14 55 66 43 www.dakplus.be - [email protected]

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Word from the CEO

As an entrepreneur, every aspect of my life is influenced by the wellbeing of my business. But what makes a company sustainable? I believe the real value of a company lies in finding a balance between working hard, having fun and living up to your responsibilities. The art lies in surrounding yourself with people who understand your point of view and believe in the importance of every aspect of your growth plan. !In this safe environment passion and talents get the necessary room to grow. This is what makes me tick, seeing young people growing into more than they ever thought they would be and at the same time establishing my own growth within the company.

!Regards,

Vandebuerie Johan

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Contact us: Vossendaal 13 C2, 2440 Geel, Antwerp, Belgium, Phone: +32 (0) 14 55 66 43 www.dakplus.be - [email protected]

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Curriculum Vitae

Social Engagements Talent At Large initiator - hero 2013 - present SMDB De Springplank board member 2011 - present Jong Voka Kempen - communications manager 2011 - vice-president 2010 - board member 2009 Kickboxing trainer 2004 -2006 !

Hobby Snowboarding, traveling, family, dirt biking and kickboxing

Date of birth: 31/07/1975

Place of birth: Genk

Nationality: Belgium

Experience: 23 years (second generation craftsman)

!Academic education 1988 - 1991 Sint-Lodewijk Construction 1991 - 1993 Flanders Institute for Independent Entrepreneurship !Languages Dutch - Native English - Good working proficiency German - Limited working proficiency

Independent coursework Forklift and reachtruck 2013 Dreamweaver 2013 Mentor 2013 Velux 2012 Plato Leadership 2011 - 2012 STARR method interview 2011 Motivation and interview techniques 2011 Application software MS Excel 2006 - 2007 Basic safety VCA - 2006 Businessplan design - 2001 Enterprise management - 2000 Stainless steel roofer - 1991 !Book publications: Keys to succes (testimony) 2013

Vandebuerie Johan

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Structure diagram

CEO

STORAGE

TEAMLEADER

Growth perspective

OFFICE MANAGER

TEAMLEADER

ROOFER

ROOFER

ROOFER

ROOFER

ROOFER

ROOFER

ROOFER

ROOFER

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Standard Indicators

„ A day without laughter is a day wasted.”

Quote from the CEO

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Head Office address Bosbesstraat 41 2260 Westerlo Belgium !

Front Office address Vossendaal 13 C2 2440 Geel Belgium

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Company Information

Registration number RSZ: 054 181634633

Founding date: 18 Juli 2006

Social economy recognition: 2011

Joint committee workers: 124 Construction Joint committee office: 218 Construction

NACE-code: 43910 Roofing V.A.T. number: BE 0.882.596.565

Trademark: 0913545 Patent

Employees: 1 - 10 workers !

!!!!!!!

Dashboard

!!Type of company: BVBA Paid-in capital: 18.500 €

Shareholders: Mattanja Horemans 24% Johan Vandebuerie 76%

!Establishment certificates: !Contractor zinc and metal roofing of buildings 2000 - present

Contractor woodworker - carpenter 2000 - present

Contractor non-metallic roofing of buildings 2000 - present

Contractor waterproofing buildings 2000 - present

Contractor flat roofing worker 2000 - present

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Ethics

TRUST We create an atmosphere where your opinion gets heard whether you are a customer or a staff member (S.W.O.T)

LOYALTY We have long-term perspective and commitment for customers and staff

(S.W.O.T)

Dak Plus bvba Our company is providing a

future to people of lower social status with a focus on training and guidance to sustainable

employment.

Dak Plus is the expert and advisor who guides you through your entire roo f p ro jec t . Our o f fe rs and suggestions are completely tailored to your budget and wishes. We do not want to be the biggest roofing company of the Kempen, we want to be the best. Roofing is our passion!

Mission Statement

COMMUNICATION We provide platforms for customers and

staff with measurable tools (S.W.O.T)

Company values

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StakeholdersApproach

DAK PLUS STAKEHOLDERSINTERN! CEO & SHAREHOLDERS

OFFICE MANAGEREMPLOYEES

EXTERN SPIN-OFFS !!!!!ROOFER AT WORK!TALENT AT LARGE!

!CUSTOMERSSUPPLIERS

TRAINING ORGANIZATIONSARCHITECTS & ENGINEERING BUREAUS

EDUCATIONAL INSTITUTES

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The GRI index

„We cover your future !”

Quote from the CEO

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ASPECT GRI INDICATORS SLIDE

STRATEGY AND PROFILE

STRATEGY AND ANALYSIS G1,PR5 3,4,8,13,14

ORGANIZATIONAL PROFILE G3,G5,G6,G7 5,7,30

REPORT PARAMETERS G27 16,17

STAKEHOLDER ENGAGEMENT G24 9

INDICATORS SPECIFIC TO THE FINANCIAL SERVICES SECTOR

PRODUCT AND SERVICE!SPECIFIC DISCLOSURE ON MANAGEMENT APPROACH

G17,G9 28,29

ENVIRONMENTAL

WASTE EN23 26

SOCIAL

TRAINING AND EDUCATION LA10,LA9 22,23,24

PERSONAL RESULT & SKILL MONITORING LA11 23

IMPACT ON LOCAL SOCIETY S02 19,20

The GRI index G4

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Transparency & improvement

„ Don’t be afraid of change.”

Quote from the CEO

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Customer SurveyStatistics report detail 2013 VS 2012

Did the team arrive in a timely manner?

Did our roofers behave professionally?

Was the ordered product and all necessary equipment available and did the installation go smoothly?

Were the works carried out professionally and is the result satisfying?

2013 2012

Source: Dak Plus

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Customer Survey

ATTITUDE Did our roofers behave professionally?

4 STAR benchmark result 2013 VS 2012

ACCURACY  Did the team arrive in a timely manner?

WORK  Was the ordered product and all necessary

equipment available and did the installation go smoothly?

RESULT Were the works carried out professionally and

is the result satisfying?

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Materiality & Completeness

„Excellence is doing a common thing in an uncommon way.”

Quote from the CEO

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614

54

1337

2

11516

101112

Hi

Relevant to stakeholders

Hi

Hi

Low

Relevant to Dak Plus

89» 8 Safety & wellbeing » 1 Profit & financial continuity » 9 Training » 16 Talent development » 12 Impact local communities » 11 Retention » 15 Communication stakeholders » 10 Diversity

Top themes

Materiality & CompletenessKey sustainability theme matrix for the stakeholders

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Materiality & CompletenessTheme index

SustainabilityThe key themes were arranged in a materiality matrix according to the importance to the stakeholders as well as to Dak Plus.

!!!

1 Profit & financial continuity 2 Local economy 3 Energy 4 Emissions 5 Choice of materials 6 Waste - prevention - reduction - recycling 7 Water consumption

8 Safety & wellbeing 9 Training 10 Diversity 11 Retention 12 Impact on local communities 13 Sustainable purchases 14 Certification & standardization 15 Communication stakeholders 16 Talent development

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Our social impact

„If you want to fly with the eagles, stop playing with the chickens!”

Quote from the CEO

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Talent At Large

Talent@Large organizes workshops with a variety of subjects that are all but neglected at primary school. Together with some enthusiastic people we aim to broaden the horizons of 10 to 12 year old children and inspire them to discover their own passion and talents.

Nonprofit spin-off

The quest for young heroes!

MYSTERY GUEST

We invite experts to inspire and speak

to the children.

PASSION & TALENT

We give children a unique platform to explore their own

superpowers.

WORKSHOP

We do live streaming seminars with different cool

topics.

FIND US www.facebook.com

FIND US www.talentatlarge.eu

FIND US www.twitter.com

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Workshop picturesTalent@Mindstorms & Talent@FirstAid

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Our economic impact

„The greatest power, is the will to carry on.”

Quote from the CEO

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Training dashboard Proces flow by function 4 year scope

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Training Extern & Intern Executed 2013

Every year we have a personal appraisal and evaluation meeting with every employee. Depending on upcoming projects, skills and wishes of the staff members there is room for personalizing the training schedule. During the annual performance review the added training is discussed and evaluated.

Personal growth

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Roofer@Work Spin-off training center

Our mission is to increase the skills of our roofers.The passion for true craftsmanship should have a worthy place in society.

Mission Statement

TRAINING DAYS PLANNING BRAND

Roofing 5 scheduled sopremaBöcker crane 2 scheduled böckerGreen roofs 1 scheduled sopremaVelux window 2 scheduled veluxZinc 3 scheduled vm zincSarking 2 scheduled isotecSlate 5 scheduled rathcheck

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Our environmental impact

„You must live in the present, launch yourself on every wave, find your eternity in each moment.”

Quote from the CEO

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Sorting of wasteWaste in construction

Approximately 90% of construction and demolition waste is recycled. The recycling sector in Flanders brings more than 11 million tons of certified and recycled aggregates to the market, replacing natural resources. This is a great saving in the use of raw materials.

Recycle circleWood Iron CopperZinc Aluminum Tiles Concrete Roofing Plastic

Cardboard Waste Asbestos Debris Batteries

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Financial Statements

„ It’s not about what we do, it is about why we do what we do.”

Quote from the CEO

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Financial StatementsHistory statistics detail

Sales volume

Equity

Reserve

DebtProfit

Source: Trendstop

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Sales volumeEquityReserveDebtProfit

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Peak

Drop

Financial StatementsHistory statistics

The statistics and balance sheets of all companies are available upon request at Belgium’s National Bank.

Facts & figures

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Contact us

Our working region is set to a maximum of 30 km around our head office. Please contact us.

!

Address Vossendaal 13 C2, 2440 Geel, Antwerp, Belgium. !!

Phone +32 (0) 14 55 66 43 !

Website www.dakplus.be !

Email [email protected]

MAPPING INFO

Your roofing professional

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Credits & Links

Links !Financial benchmark http://trendstop.knack.be/

Belgium official journal http://www.ejustice.just.fgov.be/

Survey stats http://www.dakplus.be/klant-woord-2013/

Credits !Editors & Translators Danielle Taelman Fernando Pauwels

Photographer & designer Johan Vandebuerie

Collaborators Mattanja Horemans

!

Special thanks to

Partners !Audit E&Y (Ernst & Young)

New implementation GRI FVB (fonds voor vakopleiding)

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YOUTHANKWe would like to thank everyone who contributed to the production of this document.

Your commentsThis Sustainability Report is designed to inform the largest possible number of people about the mission of Dak Plus its achievements and the services it offers. It includes the f inancia l and extra-financial information related to Dak Plus social, economic and environmental activities for the last financial year, witch ended 31 december 2013. !You can also find a version of this report that includes additional pictures and videos on our website. !Please do not hesitate to send us your comments. We always welcome the opportunity to better meet the expectations of our stakeholders.

ONLINE www.dakplus.be/ 2013REPORT