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Good Practice Visit 10 th October 2013

GPV Invitation

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Invitatio for the Good Practice Visit at PostNord

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Page 1: GPV Invitation

Good Practice Visit

10th October 2013

Page 2: GPV Invitation

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Invitation to Good Practice Visit Host: PostNord

Date: 10th October 2013

Join and learn from two different companies

WHY DO THEY USE EXCELLENCE?― To create a common direction ― To stay focused on the strategy

SPEAKERS― PostNord― EFQM― Grundfos

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Who are PostNord? What do they do?

PostNord AB is the parent company of the Group formed by the merger of Post Danmark A/S and Posten AB.

PostNord = + + +

EFQM finalist in 2006 Recognised for Excellence

Turnover 39 billions 39.000 employees 11 million letters 400,000 parcels 11,000 pallets of goods 25 million residents and two million businesses in the Nordic region are served every working day! All year long, around the clock, we work to assist our customers with world-

class communications and logistics solutions

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Themes of the day

A common method that will maintain focus on realising the Strategy – in a large and merged company - will provide benefits; Strong leadership One common language One strategy tool Transperancy Performance management External focus

Across borders…Three different Operational Units will show their business case of howthey have worked with PostNord Excellence. Each case will be presentedby the Head of the Operational Units

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Why Excellence…

… at PostNord?

To ensure that the Strategic Roadmap 2015 is kept on track, a common strategic tool was introduced at PostNord. At the Good Practice Day, you will learn about:

How good leadership shows the direction to employees to ensure execution of the strategy

How common language and sharing of knowledge can contribute to the merger of two large companies across borders with different cultures

How a common evaluation process at PostNord visualises the business unit others can learn from in a merged business across borders (best practices to deploy…)

How the implementation can be done without dozens of consultants

… at Grundfos?

“How do we create a common direction, business language and structure in a world where thecompetition demands more and more agility and optimisation?”

In Grundfos the answer to our challenges is a relentlessly ambitious strive for excellence, which isgrounded in our value based thinking and behaviour. During the 20 year long excellence journey wehave wound several international awards both in Denmark, France, Germany and national awards inmany other countries – yet the excellence journey will never stop.

We use the EFQM Excellence Model on a company level, and the added value reinforce a culture ofexcellence which implicit becomes present in everything we do. Two examples of this are ourLeadership principles and Shop Floor Excellence model, which we would like to share.

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Programme: 12am- 20pmWhat Who

Welcome Finn Hansen, head of Group HR at PostNord

Introduction to EFQM Samuli Pruikkonen, Membership Manager at EFQM

Why Excellence at Grundfos? Ebbe Ernst Christensen, Business Excellence Consultant at Groundfos

PostNord Excellence Finn Hansen, Head of Group HR at PostNord

"Bringing Excellence to life in local leadership”

Martin Von Horsten, Head of Distribution

”How Excellence works in practice in the mail business”

Karlsson, Regional Manager

”How to begin – to practice excellence, step by step”

Serbaz Shali, Manager Operations, PostNord Strålfors

Dinner and conclusions from the day

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Practical Information

The Event will take place at:

PostNordBernostorffsgade 36DK – 1556 Copenhagen

From Copenhagen AirportYou can go by train or by taxi. The distance between Copenhagen Airport and PostNord, is approx. 15 kilometers.

Hotels:― Vesterbrogade 11B,1560 København, +4533311432 (approx 100 euro)― Hotel Wakeup CopenhagenCarsten Niebuhrs Gade 11, 1560 København, +45 44 80 00 00 (approx 100 euro)― Or look at:http://www.alle-hoteller-i-koebenhavn.dk/

For any other questionEFQM: Maialen [email protected]: Hanne [email protected]

Marianne [email protected]