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GETTING STARTED WITH INTERNS Presented By: 1 February 16, 2010

Getting Started With Interns - 2010

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Internships can be a win-win proposition for both students and employers. To help interested organizations launch successful internship programs, the Columbus Chamber will offer a series of workshops for local business leaders. The Columbus Chamber supports internships because they strengthen the business community.The Columbus Chamber’s intern consultant, Dave Cofer's introductory workshop provides tips on how to best to leverage interns in your business. This is the ideal session for any organization that is considering the use of interns.

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Page 1: Getting Started With Interns - 2010

GETTING STARTED WITH INTERNSPresented By:

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February 16, 2010

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Discussion Topics

Why This Subject? What is an Internship? Why Consider Internships? Making Internships Work Millennial Fast Facts Managing Millennial Expectations Things You Should Know Interns & You Q&A

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Why This Subject?

Incredible Regional Resources 115,000+ College Students

Columbus Chamber Attract & Retain Talent Initiative Young Professionals Initiative LiveWorkPlayColumbus.com ColumbusInternships.com

Create New Internships Economic impact Opportunity to retain

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What is an Internship?

Defined Start- & End-Dates Relate to Academic / Career Pursuits Part-Time or Full-Time Unpaid (Academic) & Paid Not Alternatives for Administrative

Support

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As an Employer…

Would you benefit from a confident, hopeful and goal / achievement-oriented workforce?

Do you have projects and infrastructure improvement opportunities that often go untouched due to efforts to “keep the doors open”?

Would you benefit from a “try before you buy” approach to developing your talent pipeline?

Do you have a network of contacts that includes customers, suppliers, business partners with a diverse set of experiences and industry expertise?

Are you facing a climate of instability such that you need access to flexible workforce options where commitments to 10-12 week assignments are ideal?

Are you very focused on expenses right now and resources available for free or less than what experienced employees would demand is of great interest?

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Why Consider Internships? Opportunity to gain early access to highly qualified talent

Get work done today; Build your talent pipeline for the future

Advance your business Address the projects and infrastructure improvement opportunities that are often

put on the “back burner” in lieu of more pressing day-to-day business needs, especially now!

You have a lot to offer! Breadth and depth of experience; expansive network of contacts

Agile and flexible workforce Most Interns are seeking 10-12 week assignments

Low cost If you can pay you should; while Interns still consider unpaid opportunities, their

wage is still likely to be less than if you went to the “street” to make a hire

Altruistic reasons / Greater good Career exploration for a young person Young talent staying in the Columbus Region

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Making Internships Work

Simpler than you think Meaningful / challenging assignments

Pre-defined projects, tasks and responsibilities

Compensation and beyond Supervisor / Mentor Include in regular meetings / events WIFM (from the Intern perspective) Win – Win

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Millennial Fast Facts

Born 1980-2000 Approximately 76 million Tech savvy Looking for a challenge Feedback / recognition are key Looking to do well and do good Motivated by work / life balance Attraction to job tied largely to community

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Managing Millennial Expectations Set clear expectations; be up-front and

honest Ensure challenging & meaningful tasks /

project assignments Provide time for coaching / mentoring

Be sure to share the “unwritten” rules Provide regular feedback Recognize a job well done Recognize they have a life outside of work Include in regular meetings

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Things You Should Know

Pay if You Can College Student Realities Fair Labor Standards Act (FLSA)

6-Point Test Compliance w/ Employment / Labor Laws

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11What is the value of your time?

How many $10-$15 / Hr. tasks do you find yourself doing?

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Questions to frame intern opportunities What are all the $10-$15 per hour tasks that you find yourself

doing for any of the following reasons: Only person that knows how to complete the task No one else has the capacity (e.g. time) to complete the tasks You’ve always done it The person in the job before you did it and you’ve never made a change

In your opinion, what “systems” / processes are lacking and/or inefficient?  To assist a bit with the definition of “inefficient”, consider the following: Which tasks / processes are difficult to transfer responsibility for because the process

is not documented, standardized and/or automated to some degree? Which tasks / processes are performed differently depending upon who is asked to

complete the task? Which tasks / processes have outcomes that often vary?  With varied outcomes,

please consider the following: quality of outcomes &/or time required to complete tasks vary

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Additional questions

What annual projects / events requiring 12+ weeks of planning and execution are completed / conducted by your team and often require resources / effort beyond that of the full capacity of your team?

Where could you benefit from change and/or innovation as it relates to your team? Where do you see opportunity and often think to yourself "I just know that we can do this better"? Where have you made attempts in the past to make change, but the change failed to take hold and become sustained for what whatever reason?

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How can Interns work for you?

Let’s Get to Work14

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Wrap-Up & Review

Why This Subject? What is an Internship? Why Consider Internships? Making Internships Work Millennial Fast Facts Managing Millennial Expectations Things You Should Know Interns & You

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Let’s Hear From You

1. What is your overall level of satisfaction with today’s session?

1 – Not at all Satisfied 2 – Slightly Satisfied 3 – Moderately Satisfied 4 – Very Satisfied 5 – Extremely Satisfied

2. What is the level of probability that you will use interns?

1 – Not Probable 2 – Somewhat Improbable 3 – Neutral 4 – Somewhat Probable 5 – Very Probable

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Let’s Hear From You (continued)3. How likely are you to refer this session to a

colleague? 1 – Extremely Unlikely 2 – Unlikely 3 – Neutral 4 – Likely 5 – Extremely Likely

4. Sign me up for the Chamber’s Workforce Distribution

Y / N

5. Other Issues / Challenges Workforce-Specific / General

6. General Comments

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