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Gates and Associates Insurance Agency George Petersen Insurance Agency Independently Owned Since 1935 Business Insurance Employee Benefits Personal Insurance

George Petersen Insurance Agency Overview

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Overview of George Petersen Insurance Agency, one of the largest independent brokerages in Northern California.

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Page 1: George Petersen Insurance Agency Overview

Gates and Associates Insurance Agencya division of George Petersen Insurance Agency

George Petersen Insurance AgencyIndependently Owned Since 1935

Business Insurance Employee Benefits Personal Insurance

Page 2: George Petersen Insurance Agency Overview

About Our AgencyGeorge Petersen Insurance Agency has been

providing comprehensive insurance coverage

since 1935. With a 75-year history of delivering

exceptional service at competitive pricing, our

focus has always been on serving our clients and

protecting their assets.

As one of the largest independently owned

agencies in Northern California, we have the size

and experience to provide in-house expertise for

every kind of insurance coverage.

George Petersen Insurance Agency

Building on 75 Years of Experience

Our HistoryIn 1935, George Petersen was the founding partner

of an insurance agency that still bears his name —

and still upholds his ideals of superior customer

service and lasting relationships.

Since its founding in Eureka, California, over 75

years ago, the agency has grown to include more

than ten offices and almost 200 employees across

Northern California and Oregon, making us one of

the largest independently owned agencies in the

region.

Our focus has always

been on serving our

clients and protecting

their assets.

The agency’s founder, George Petersen, circa 1935.

Page 3: George Petersen Insurance Agency Overview

Our VisionOur vision is to develop and maintain

comprehensive, strategic and innovative

insurance portfolios.

We focus on managing sophisticated and

complex risks that need a consultative

approach, including insurance program

development, risk transfer and loss control.

Whether your company is local or global in

reach, we have the resources, experience and

relationships in the marketplace to provide

you with the strength and stability necessary

to compete in today’s business environment.

Our ApproachOur growth and success are rooted in the strong

relationships we have developed with our clients

and our carriers. By earning the confidence and

respect of our customers, we are able to build

lasting relationships as part of their decision-

making team.

Ultimately, this approach results in a client

retention rate that’s consistently over 95% —

one of the highest in the industry.

95% Client Retention Rate

Page 4: George Petersen Insurance Agency Overview

Business InsuranceAll types of coverage for your

business — whether you’re a sole

proprietorship or a large corporate

entity.

Locations With more than ten offices across

Northern California and Oregon, our agency has the resources of a

large firm and the customer service of a boutique agency.

We have offices located in the following counties:

Sonoma | Sacramento | Napa | Mendocino | Shasta | Humboldt | Placer | Deschutes, OR

George Petersen Insurance Agency

Personal InsuranceOur dedicated personal insurance

staff will review your insurance

needs to develop a program that

works to protect you and your

family.

Employee BenefitsComprehensive benefits services,

including health, disability,

executive benefits and retirement

programs — all designed to help

you retain your employees.

Our Services

California’s North Coast

Page 5: George Petersen Insurance Agency Overview

Commercial insurance comes naturally to us at George

Petersen Insurance Agency. With 75 years of experience

protecting our business customers, we have learned that

every client benefits from a consultative, customized

approach that takes into account the unique characteristics

of the business, its exposures and its evolving needs.

Our goal is to comprehend all aspects of your business so

that we can paint the best possible picture of your risk to our

carriers, thereby ensuring that you receive the best coverage

and pricing.

Business Insurance

Ex-Mod Projection

Unit Statistical Claims Review

Our Services

Our Products

Property

General Liability

Workers’ Compensation

Coverage Summary

Policy Schedule

Premium Breakdown

Statement of Values

Commercial Auto

Professional Liability

Directors and Officers

Inland Marine

Employment Practices

Excess and Umbrellas

Crime

Aircraft

Bonds

Contract Review

Certificate Processing

Loss Control & Safety

Claims Management

Page 6: George Petersen Insurance Agency Overview

Risk Management Services

We work closely with each client to develop a service program that is tailored to

meet their individual needs. When you work with our in-house risk management

professionals, your company will benefit from our wide selection of customized

services, including:

Workers’ Compensation Claims Administration

• Claims Management and Review

• Experience Modification Projection and Analysis

• Reporting and Compliance Assistance

Human Resources Consulting• Federal and Cal/OSHA Compliance Assistance

• Hiring and Termination Policies Review

• Assistance with Injury and Illness Prevention Plans (IIPP) and Safety Incentive Programs

• Employee Handbook Development

• Employee Training and Safety Meetings

• On-Site Facility Inspections and Work Injury Risk Assessments

• Sexual Harassment Training for Supervisors and Managers — required for employers with over 50 employees

George Petersen Insurance Agency

Safety & Loss ControlWe offer clients access to our Risk Management

Center — a secure, web-based risk management and

safety platform that includes:

• Incident Tracking and Claims Reporting

• Bilingual Resource Library

• MSDS Management

• Certificate of Insurance Management

• Job Description Builder

• Job Hazard Analysis (JHA) Library

• Employee Training Programs

• Human Resources and Benefits Platform

Page 7: George Petersen Insurance Agency Overview

Employee BenefitsEmployee Benefits | Executive Benefits | Retirement Benefits

Medical

Dental

Vision

Long-Term Disability

Short-Term Disability

Long-Term Care

Voluntary Benefits

Life

Supplemental Life

Non-Qualified Deferred

Compensation

Retirement 401(k)

Employee Assistance Programs

Health Savings Accounts

Key Person

And More

With over 100 years of collective experience, our employee benefits team has the expertise

to tailor your benefits program to meet your unique needs. We focus on market evaluation

and financial analysis, including alternative funding methods, to provide programs at the most

competitive pricing available.

Implementation and CommunicationAfter designing your employee benefits

program, our dedicated team facilitates

the implementation of plans and the

communication of benefits to employees.

In addition to developing custom employee

communication materials, we organize

employee meetings and conduct on-site

enrollment assistance. We also review

all contracts and applications before final

submission to the insurance carrier.

Consulting ServicesOur experienced staff uses effective cost-

containment strategies to provide clients with

the right employee benefits program for their

business. With an extensive understanding

of health and welfare plan design and access

to all carriers, we consult with clients to find

an attractive and affordable program that fits

their needs.

We specialize in fully-insured as well as self-

funded employee benefits plans, and our

plan analysis includes a close examination of

employer / employee premium contribution

formulas and employer benchmarks. Our

dedicated staff also assists with plan

administration, claims, billing and enrollment,

and our appointed ERISA attorney provides

additional legal and technical support

on welfare plan benefits, cafeteria plans,

communications and compliance.

Page 8: George Petersen Insurance Agency Overview

Personal Insurance

Personal insurance has long been a specialty of ours at

George Petersen Insurance Agency. We pride ourselves

on our exceptional customer service and customized

evaluation of your personal insurance needs.

In addition, as one of the largest independent agencies in

Northern California, we work with a wide range of carriers

to find you the best coverage and most affordable rates.

Our in-house specialists will handle all aspects of your personal

insurance, from simple coverage change requests to an in-depth

exploration of your evolving insurance needs.

Our agents are knowledgeable and committed to ensuring that your

questions and concerns are handled to your complete satisfaction.

Homeowner’s / Condo / Renter’s Insurance

Auto

Umbrella Policies

Flood

Earthquake

Boat and Watercraft

Motorcycle

Recreational Vehicles

Mobile Homes

High-Value Homes

Life

Disability

Long-Term Care

George Petersen Insurance Agency

Allow us to handle all of your

personal insurance needs.

Page 9: George Petersen Insurance Agency Overview

ValueIn the end, it comes down to value. By working with our clients to identify and

address the issues that underwriters are likely to raise, we are able to highlight

each client’s risk strengths. This allows us to offer the broadest coverage and

the most efficient and cost-effective insurance plans.

With unmatched market access and a wealth of value-added services, we have

the ability to provide competitive insurance programs that are second to none.

ServiceWe set the bar for client service,

as demonstrated by one of the

highest client retention rates in

the industry. Our strong customer

loyalty lies in our commitment to

providing unparalleled service and

access, allowing us to build strong,

long-term relationships with each

of our clients.

ResourcesWith specialized departments

dedicated to human resources,

safety & loss control, and

workers’ compensation claims

administration, we offer a unique

array of services that reduce your

exposure to claims and provide

you and your employees with a

safe work environment.

MarketsAs an industry leader for over 75

years, we have developed direct

relationships with national and

international insurance carriers.

Our continued growth is rooted in

these strong carrier relationships,

which allow us to offer the best

insurance programs at the most

competitive pricing available.

Why George Petersen Insurance Agency?