From Local to Regional to Global

Our Services

Int’l Express

Domestic Express

Freight Forwarding

Supply Chain

Information MGMT

Solution InfoFort

E-commerce

Revenue

0

0.5

1

1.5

2

2.5

3

3.5

2008 2009 2010 2011 2012 2013

2.08 1.96 2.21

2.57

3.07 3.32

Revenue (AED Billion)

Shipments

0

5

10

15

20

25

30

35

40

2008 2009 2010 2011 2012 2013

27.6 25.5

29.3 31

38

40

Total Shipments(Millions)

Headcount

7,607 8,101

8,675

9,500

11,432 11,649

700 623 995

1,627 2,256 2,220

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

2008 2009 2010 2011 2012 2013

Headcount

Direct Indirect

Headcount Distribution By Region

Africa 25%

Asia 10%

Europe & NA 5%

InfoFort 7%

GCC 42%

Levant 11%

Aramex 2014

Our Growth

Core Markets Organic

• Investing in Infrastructure and Technology to Support Organic Growth

Emerging Markets M & A

• Acquisitions and Joint Ventures in Emerging Markets

Global Franchising

• Globalizing the Brand through Franchising

• Two Way - Europe • InfoFort – UAE • Avanti - Malaysia

• Berco – South Africa • MailCall - Australia

• Angola • Ukraine • Pakistan

• Nepal • South Korea • Azerbaijan

• Ethiopia • Armenia • Yemen

• Switzerland • Bulgaria • Burkina Faso

• Sierra Leone

Our Core Values Our People

• People are the heart of Aramex. We continuously invest in our people ‘s development & foster a culture based on entrepreneurship, teamwork, respect & trust.

Customer Centricity

• We regard customers as partners. We seek to create mutual benefit over lifetime of relationship, and we continuously design solutions that meet our customer’s evolving needs.

Service Excellence

• We are dedicated to our customers. We continuously review our service performance and look for new ways to improve the quality of our customer experience.

Creativity

• We nurture creativity & entrepreneurship. We see challenges as opportunities, and believe in our ability to innovate and adapt to ever-changing global and local environments.

Empowerment

• We make decisions at the frontline. We are a flat organization with a decentralized structure where people closest to the customer are empowered to make decisions.

Corporate Activism

• We are active corporate citizens. Our responsibility is to all stakeholders; the success of our sustainable business practices is measured by our impact on economics, societies, and the environment.

Passion

• We are passionate about what we do. Our enthusiasm for learning, for achieving and for pushing the limits of our capabilities is what drives us to deliver on our promises to all stakeholders

HR Transformation • One Vision

• Not a Top-Down approach HR Board

• Comp & Ben restructuring

• Profit Sharing

• Mobility Reward

• Automated PM System

• Aligned with Company strategy & Business Goals

Performance Management

• Nojoom Program

• Ubunto

Talent Acquisition

• Corporate University

• Coaching culture

Learning & Development

Aramex R.I.S.E.

Innovators: represent leaders that pioneer innovations in business processes, distribution, value chains and business models.

Rangers: are the guardians of the organization who direct and chart the company’s course for the future.

Stars: represent our on-ground managers, supervisors and professionals that power the day-to-day operations in the organization.

Explorers: represents the core, the pillars of the organization that are critical to operations and the smooth running of the business.

R

I

S

E

Corporate University

Global Leadership Program

Management Development Program

Leadership Development Program (LDP

Continuous Development

Employer Branding

Sustainability

Localization

Acquisition

Franchising

Employer Branding

Sustainability EDUCATION &

YOUTH EMPOWERMENT

SPORTS

ENTREPRENEURSHIP EMERGENCY

RELIEF

OUR Environmental Commitment

COMMUNITY DEVELOPMENT

Sustainability

Three employees from Aramex and InfoFort embarked on a mission to hike Mount Kilimanjaro in order to raise $30,000 which was dedicated Youth Education & Empowerment fund at Ruwwad. The amount will enable 25 students in Jordan, Palestine, Egypt and Lebanon to receive full university scholarships.

Kenya

In 2012, we joined forces with The Slums Information Development and Resource Center (SIDAREC), a local NGO in Kenya Under the theme of education, we have supported 34 students to attend school: 25 students (ages 3-6) enrolled in pre-primary education, seven students in primary education and two students in secondary education. Moreover, we granted university scholarships to two students.

Sustainability

Earth Day – Sri Lanka Mentorship – Kuwait

Emergency Relief – Uganda

SME Program Launch – Uganda

Mix N Mentor – Cairo

Youth Sports training and competition sponsorship

Aramex 2013 CSR Projects

Living Our Values

THANK YOU