Mobile print, together with other improvements tothe user experience.

Real-time reporting down to individual user level.

Tools to assess 'what if' scenarios.

Document analytics and workflow assessments to identifydigitisation and process improvement opportunities.

Commitment to moving from print-based services to digital ways of working.

Innovation roadmap supported by an innovation fund.

Chapter 1:

Cost and Control

100%achievement of SLAs

for service availabilityand incident management over 4 years.

70%cut in hardware footprint

through rollout of multi-finctional devices (MDFs).

20% 30%

thanks to default duplex printing and the implementation of card-based pull printingas a security measure.

It took just 4 months to deliver the service to more than 5,000 UK employees, followed by phased rollout to North America, Asia-Pacific and Europe.

Chapter 2:

New Focus on Sustainabilityand Digital Transformation

All of which has resulted in abetter service for employees, operational efficiencies, and:

With the service well-established and a good working knowledge of the business, Xerox took the initiative to propose a new transformation programme that would unlock a range of additional benefits not possible under the initial contract. The coming years will see:

When this multinational financial services group first chose a managed print service (MPS), its immediate focus was onthe rationalisation of an office fleet that had grown out of control and was expensive and time-consuming to manage.Digital transformation wasn't yet on the agenda; but the company wanted a partner that would not just meet its immediate requirements, but be able to evolve the service to meet new needs.

That's exactly what the company got when it chose Xerox.

New Capabilities and Commercials

Further Savings and Sustainability Improvements

>98%

20% improvement in total cost of ownership.

>80%proactive incident management

together withconsumables monitoring and replenishment.

cut in paper use and associated cabon emissions

with accurate reporting and billing and the ability to cross-charge printing.

service availability and enhanced print security

fewer print related

helpdesk calls

23% additional reduction in global fleet footprint

>10% guaranteed additional savings from day 1

37%cut in carbon emissions and rollout of sustainability tools to further change behaviour and track results.

45% cut in powerconsumption, also contributing to the company's sustainability goals.

The Evolution of Managed Print For a Multinational Financial Services Group

Find Out MoreLearn how Xerox document management services can help your organisation print for less, print less, and embrace digital transformation:

www.xerox.co.uk/services/document-management-solutions

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All implemented through:

Simple per-seat charging, covering the entire service (within certain parameters). There is one charge per user, which gets reduced if services are removed and increased if services are added.

thanks to a more reliable and available service.