FedEx Corporation

By Ammu Kuriakose

Introduction

 American global courier delivery services company 

Headquartered in Memphis, Tennessee, U.S. Of America

Founded in 1971 by Frederick W. Smith (Chairman, President & CEO)

FedEx History

He founded the Federal Express Corporation in 1971.

 It was originally founded in Little Rock, Arkansas in 1971

In 1973 Smith was moved the company to Memphis, Tennessee.

In 1994 Federal Express shortened its company name to FedEx.

FedEx History (Con.)

In 2000 the company changed the name once more to FedEx Express.

In 1998 the Corporation was created as FDX Corporation.

In 2000 the FDX Corporation changed the name to FedEx Corporation.

In 1990 FedEx was the first company to win the Malcolm Baldrige National Quality Award.

Yesterday and Today

April 17, 1973 – First day of Operations 186 packages 25 cities

Today 210 countries 3.3 million packages

Global network Asia-Pacific Canada Europe, Middle East, Africa Latin America-Caribbean

FedEx Corporation Subsidiaries

FedEx Express

FedEx Ground

FedEx Freight

FedEx Custom Critical

FedEx Trade Networks

FedEx Services

Products

Post Delivery

Express Mail

Freight Forwarding

Third-party Logistics

Milestones

1975 – First showed profits1977 –Deregulation for air cargo allowed

use of larger aircraft1984 – Services to Europe and Asia began1980’s:

FedEx reached its maturing stage. First US company to reach $1 billion in

revenues.

Goal

Operate independently and compete collectively

SWOT Analysis

Strengths

Household name Product quality Global expansion Abreast in technology Air fleet

Weaknesses

Employee racial discrimination

Lack of ground transportation force

Costly technology innovations

Judgment for late deliveries Increased debt

SWOT Analysis

Opportunities

Global business growth Online consumer

services Increase demand in

logistics Alliance with USPS

Threats

Foreign competition entry into home

Economic standing Online competitive

advantages of rivals Gain in competition service

costs

Current Statistics

2013 Revenue of $44.3 billion

44,000+ Location

300,000 + Employees

Competition

United Parcel Service: Net Income

DHL

United States Postal Service

Customers

Small businesses

Shoppers

Meeting customers’ expectations through IT