Famhost Family of Enterprise Apps

Over 5,000 Integrated programsProgram conceived and started development: 1978

First outside user in 1985

Serving the Field Service Industry

Server Farm located in Wichita Kansas

Famhost Family of Enterprise Apps

Free 800# Emergency Support 24x7Free Online or Phone training 9-6 pm M-F

Software for Plumbing & HVAC

The only software system endorsedBy Roto-Rooter. In use 30 years.

5,000 Integrated Programs75,000 hours of development

Customized with your LogoAnd setup options.

Software for Plumbing & HVAC

The only software system endorsedBy Roto-Rooter. In use 30 years.

4,000 Integrated Programs60,000 hours of development

Scheduling:

• Over 100 different scheduling options. – You chose the way you want to do it• eScheduling from your multiple landing pages on your website • From phone interface to pop up jobsite record even before answering call• From contracts or preventative maintenance schedules automatically• From SMS or MMS texting

Dispatching:

• To Garmin devices – job routing, work to do, auto time stamps• To any cell phone and/or tablet on any carrier and any platform as a page• Driver can “auto dispatch” to himself if you allow it or put jobs in his queue• To SMS or MMS texting so the driver can text back – eliminates phone calls• To real time forms – completely filled out with the customer info

Software for Plumbing & HVAC

Accrual or Cash-Basis AccountingCreate Journal entries

Software for Plumbing & HVAC

Additional informationabout each invoice or

Customer Record is easyto access. If there is

more data, the buttonlights up.

Parts usedPurchase Orders

BidsWarranty

Equipment usedComplaints

Dispatch Notes

• Listen to original call• See original work ticket or photos• Direct access to anything you want with just a click!

Integrated GPS

Everything you would expect from an integrated Enterprise class Fleet Management system and more:Maintenance • Behavior • Mapping

Not a 3rd party app rebranded with our name. All software is developed, written, and supported by Famhost employees who live and work in the USA.

Driver status window automatically updates

• Interactive Map from any device• Manager can query locations and reports by texting• Engine alerts, behavior alerts, facts at a glance

Integrated Phone System

• No hardware or equipment setup• Pop up customer record from call• Customer sees your company caller id,

not your technician’s on outgoing calls• Tracks revenue per campaign

Integrated Phone System

• Automatically recorded • Linked to the customer• Customer sees YOURCaller-ID, not your Tech’s Cell phone number.

Two-Way Texting

Your customer can text a photo of his ballcock to your CSR.

. . . And it’s automatically part to his record.

Mobile Data Input

Mobile Data InputCustomer information input by computer.

Tech selects job info from a dropdown price list.

Mobile Data Input

All the math, including taxes and discountsare calculated automatically.

Mobile Data InputJaRay database is updated

automatically by what the tech put in.

AttachmentButtonsLight up.

Just clickTo see the

OriginalInvoice

Mobile Data Input

JaRay database is updatedautomatically by what the tech put in.

AttachmentButtonsLight up.

Just clickTo see the

OriginalInvoice

JaRayMobi

Works on allmajor platforms

and devices.

Works with all carriers.Roaming Agreements World Wide

Credit Card Processing

• PCI Compliant integration• Automatic reconciliation – confirm all cards are charged• Mobile app – with or without swipe• Ability to take card number and

process over the phone• Best rates – part of 1+ Billion

dollar processing pool

Famhost.net Integrated Services

Domain Registration & Hosting

eScheduling

Famhost.net Integrated Services