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Ben Franzi, eCommerce and Market Places of Australia Post and StarTrack will explore the latest domestic and international online retail trends and international eCommerce opportunities, with a particular focus on the Asia Pacific region. Ben will share some compelling customer case studies and recent eCommerce innovations designed to make the lucrative Chinese market more accessible to Australian eCommerce sellers. *This presentation was exclusively presented at the China Digital Conference 2014 organised by Australian Business Forum.
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Exploring eCommerce and Cross Border Trade Opportunities in the Asia Pacific
Ben Franzi GM Sales, Global eCommerce Platforms,
Australia Post and StarTrack
Page 2 | A business of Australia Post
Parcel delivery in China
Page 3 | A business of Australia Post
This year, worldwide B2C eCommerce sales are set to total $1.5 trillion USD
$57.7bn Latin America
$482.6bn North America
$347.4bn Western Europe
$58.0bn Central & Eastern
Europe
$33.8bn Middle East & Africa
$525.2bn Asia Pacific
Page 4 | A business of Australia Post
eCommerce international inbound
• FY 14 saw international transactions only grow by 1% compared to domestic growth of 6%
International inbound has been stable at around 30% of total eCommerce for the last 3 years
• China is only 18% but grew by 47% for FY 14
• The big exporters are in decline. UK at 1% and US at 6%
CHINA
USA UK
Page 5 | A business of Australia Post
Affect of the Australian Dollar
AUD:USD Exchange Rate (Jan 12 – Sep 14)
1.1
1.0
0.9
0.8
Jan 12 Apr 12 Jul 12 Oct 12 Jan 13 Apr 13 Jul 13 Oct 13 Jan 14 Apr 14 Jul 14 Oct 14
Page 6 | A business of Australia Post
The next frontier is eCommerce exports
“33% of Australia retailers are currently selling overseas, many using marketplaces1”
1 ChannelAdvisor survey of 400 Australian retailers
Page 7 | A business of Australia Post
But China is complex
The supply chain and customer service difficulties
Page 8 | A business of Australia Post
What are we doing to support cross border
ULE: Exclusive delivery agent for the Australian marketplace on Ule.com
Tmall.com: Australia Post operate (manage, control, deliver) a Tmall Global website for Australian branded products “The recent collaboration with Australia Post will allow Australian businesses to use their Australian business licenses and ship their products directly from Australia”
Sai Cheng: Third party logistics joint venture with China Post
Page 9 | A business of Australia Post
What can we sell to China Tasmanian Lavender Bears Turn Into A Social Media Sensation In China Chinese customers order 45,000 lavender bears in three months. „Bobbiemania‟ driven Chinese celebrity model and movie actress, Viann Zhang Xinyu.
Product opportunities
Page 10 | A business of Australia Post
Thank you Questions & Answers