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Executive assistant forum 2011

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A very demanding profession which there is no room for trade-off. It is the art of management when your boss always has high expectation on you to make every assignment possible - meet Executive Assistants.

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Page 1: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

I would like to invite you to be

Page 2: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

EAs and PAs Conference 2012

Stress Management in the Workplace

• Stress – Hate it or Love it!

• Are You a Positive or Negative Thinker?

• Overcoming Fear of Failure

• Perfectionism

• Centering

Page 3: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

EAs and PAs Conference 2012

Stress Management in the Workplace

• Stress – Hate it or Love it!

• Are You a Positive or Negative Thinker?

• Overcoming Fear of Failure

• Perfectionism

• Centering

Page 4: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

Stress – Hate it or Love it!

Source: www.mindtools.com

“Stress is a condition or feeling experienced when a

person perceives that "demands exceed the personal and

social resources the individual is able to mobilize." In

short, it's what we feel when we think we've lost control

of events.”

Richard S Lazarus

one of the most influential psychologists

“Stress is not necessarily something bad – it all

depends on how you take it. The stress of

exhilarating, creative successful work is beneficial,

while that of failure, humiliation or infection is

detrimental."

Hans Selye

One of the founding fathers of stress research

Page 5: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

The Stress Scale

Source: www.mindtools.com

In 1967, psychiatrists Thomas Holmes and Richard Rahe

decided to study whether or not stress contributes to illness.

They surveyed more than 5,000 medical patients and asked them

to say whether they had experience any of a series of 43 life

events in the previous two years.

Each event, called a Life Change Unit

(LCU), had a different "weight" for stress.

The more events the patient added up, the

higher the score.

The higher the score, and the larger the

weight of each event, the more likely the

patient was to become ill.

Page 6: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

The Stress Scale

Source: www.mindtools.com

This table is taken from "The Social Re-adjustment Rating Scale",

Thomas H. Holmes and Richard H. Rahe, Journal of Psychosomatic

Research, Volume 11, Issue 2, August 1967, Pages 213-218,

Copyright © 1967 Published by Elsevier Science Inc.

Score Comment

300+You have a high or very high risk of becoming ill in the

near future.

150-299You have a moderate to high chance of becoming ill in

the near future.

<150You have only a low to moderate chance of becoming ill

in the near future.

Page 7: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

EAs and PAs Conference 2012

Stress Management in the Workplace

• Stress – Hate it or Love it!

• Are You a Positive or Negative Thinker?

• Overcoming Fear of Failure

• Perfectionism

• Centering

Page 8: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

Are you Positive or Negative Thinker?

Source: www.mindtools.com

"Positive thinking will let you do everything

better than negative thinking will.“

Zig Ziglar - Personal development guru

"A man is but the product of his thoughts.

What he thinks, he becomes."

Mahatma Gandhi

“attracts positive people, events, and

outcomes”

Page 9: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

EAs and PAs Conference 2012

Stress Management in the Workplace

• Stress – Hate it or Love it!

• Are You a Positive or Negative Thinker?

• Overcoming Fear of Failure

• Perfectionism

• Centering

Page 10: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Page 11: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Page 12: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Page 13: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Page 14: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

Overcoming Fear of Failure

Source: www.mindtools.com

However, it's important to realize that in everything we do,

there's always a chance that we'll fail.

considering all of the potential

outcomes of your decision

think more positively

having a "Plan B" in place

Page 15: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

EAs and PAs Conference 2012

Stress Management in the Workplace

• Stress – Hate it or Love it!

• Are You a Positive or Negative Thinker?

• Overcoming Fear of Failure

• Perfectionism

• Centering

Page 16: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

Perfectionism

Source: www.mindtools.com

Excessive perfectionism can do more harm than good - it can be

damaging to your self-esteem and to that of the people you work

with. It can put a strain on your relationships, and, in some

cases, it can lead to health issues.

She loves perfections..

Within a decade, Martha Stewart, Inc., had grown

into a $1 million business serving a number of

corporate and celebrity clients. Stewart expanded

into the world of publishing with her first

book, Entertaining, which became a bestseller and

was followed in quick succession by such

publications as Martha Stewart's Quick Cook

Menus, Martha Stewart's Hors d'Oeuvres, Martha

Stewart's Christmas, and Martha Stewart's Wedding

Planner. Her newfound fame took its toll on her

personal life, as her marriage to Andy Stewart ended

in divorce in 1990, after a bitter three-year

separation.

Page 17: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Maladaptive perfectionists are

never satisfied with what they

achieve.

If something isn't perfect, they

dismiss it.

They may experience fear of

failure, doubt, unhappiness,

and other painful emotions.

Adaptive perfectionists work on

developing their skills.

Their standards are always

rising, and they approach work

with optimism, pleasure, and a

desire to improve.

This is clearly a healthy type of

perfectionism

Page 18: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

Perfectionism

Source: www.mindtools.com

You can use these strategies to deal with perfectionism:

Set Realistic Goals

Listen to Your Emotions

Don't Fear Mistakes

“To overcome your perfectionist behaviors, start by listing everything you do

(or don't do) because of your desire for perfection.”

Page 19: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

EAs and PAs Conference 2012

Stress Management in the Workplace

• Stress – Hate it or Love it!

• Are You a Positive or Negative Thinker?

• Overcoming Fear of Failure

• Perfectionism

• Centering

Page 20: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Stress Management in the Workplace

Centering

Source: www.mindtools.com

Centering is a technique that

originated, and is still used, in Aikido –

one of the Japanese martial arts.

Aikido is nonviolent, and is perhaps

the most cerebral of all the self-

defense arts. It literally means 'the

way of unifying life energy.'

Page 21: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Page 22: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

It depends on…

YOU.

Page 23: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

What are you

waiting for?

Page 24: Executive assistant forum 2011

2012

Executive

Secretaries &

Personal

Assistants

Conference

Nonkwan

Hongthong

19.07.2012

Just a thought…….