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EVAPORATING CLOUDS I.E. THE CONFLICT RESOLUTION DIAGRAM Watch in slideshow (video removed to reduce filesize) By Kyle Stadnyk

Evaporating Clouds i.e. The Conflict Resolution Diagram

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Evaporating Cloud presentation for Operations Management class at BCIT. This is my first upload to slideshare. Most of my presentation was done using ppt animations, so this is not exactly what it looked like.

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Page 1: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

Watch in slideshow(video removed to reduce filesize)By Kyle Stadnyk

Page 2: Evaporating Clouds i.e. The Conflict Resolution Diagram

Evaporating Cloud - system developed to resolve conflicts in a "win-win" manner.

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

Conflicts, like clouds, are often indistinct.

I.e., People are unable to articulate the real reasons for the conflict. 

Page 3: Evaporating Clouds i.e. The Conflict Resolution Diagram

“The Evaporating Clouds method does not strive to reach a compromise solution, rather it concentrates on invalidating the problem itself.”

- Eliyahu M. Goldratt

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

Page 4: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

A: Objective

D’: Prerequis

ite

D:Prerequis

ite

C: Requirem

ent

B: Requirem

ent

Page 5: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

A: Objective

D:Prerequis

ite

B: Requirem

entIn order to…

We must…We must…

In order to…

Because… Because…

In order to…

We must…

Because…

HOW TO EVAPORATE THE CLOUD

The statement after “because” is an assumption

Page 6: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

Miko sat down in Economics class last week. It was really stuffy in class so he opened the window. Miko works better when there is cool air. After a few minutes Nihleen commented “It’s really cold in here.” She then got up and closed the window.

EXAMPLE:

Page 7: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

A: Be

Productive

D’: Close Window

D: Open Window

C: Have a Warm Room

B: Have Cool Air

Page 8: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

A: Be

Productive

D: Open Window

B: Have Cool Air

In order to…

Miko must…Miko must…

In order to…

Because… Because???

Miko can use a fan!!

Page 9: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

A: ↓

cost/unit

D’: Run Small

Batches

D: Run Large

Batches

C: ↓Carrying cost/unit

B: ↓ Setup

cost/unit

EVAPORATING CLOUD AND LEAN PRODUCTION

Page 10: Evaporating Clouds i.e. The Conflict Resolution Diagram

STEPS TO EVAPORATE CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

1:Find assumption: Read each pair from left to right

2: Invalidate assumption: Find an injection (action) that will make the assumption invalid.

“In order to….I must…..because”The statement after “because” is an

assumptionIf stuck, add absolute wording like

“always”, Generate as many assumptions per pair

as you like

EVAPORATE THE CLOUD!

Page 11: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

1. Draw and label the evaporating cloud diagram for conflict resolution.

2. In order, what are the three phrases or words used in the Evaporating Cloud model for conflict resolution?a) Attract, convert, profitb) Consider, analyze, identifyc) In order to, we must, becaused) Stabilize , analyze, influence

EXAM QUESTIONS:

Page 12: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

A: Objective

D’: Prerequis

ite

D:Prerequis

ite

C: Requirem

ent

B: Requirem

ent

In order to…

We must…

Because…

Page 13: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

Sources:

• Business Performance Improvement Technologies: Process Improvement: Planning Tool - the Cloud

www.improvement-technologies.com

• The Triz Journal: Physical Contradictions and Evaporating Clouds www.triz-journal.com

•Wikipedia: Evaporating Cloud

http://en.wikipedia.org/wiki/Evaporating_Cloud

Page 14: Evaporating Clouds i.e. The Conflict Resolution Diagram

EVAPORATING CLOUDS

I.E. THE CONFLICT RESOLUTION DIAGRAM

THANK YOU!