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EMEA - Business Support Services
Amtivo Limited
Royalty House, 32 Sackville Street Mayfair, London UK
Tel:+44 (0) 20 3287 4260 Fax:+44 (0) 207 023 [email protected] www.amtivo.com
Proteksol Sagl
Via Riva Caccia 1bP.O. Box 2146907 Lugano, Switzerland
Tel:+41 91 980 43 21Fax.:+41 91 980 43 [email protected] www.proteksol.eu
Index
• Executive Summary• What we offer• Who we are:
– Supporting team– Covered markets– How we operate
• How we operate• Service Advantages• Administrative Services • Information Flow• Payment Flow• Timeline• Next Steps
Executive Summary• Your company wishes to optimize or establish its European Business Development Support Services in
Switzerland/Europe in order to provide an improved commecial local response, avoid local liabilities, remove import/export liabilities from its customers and increase overall management flexibility.
• By becoming the official Swiss/EU importer we offer a fully controlled and transparent outsourced single point of administrative contact, totally independent from its commercial operations and customers.
• This “controlled” setup allows your company to provide a local presence & services to your customer without having the fixed costs and liabilities of a fully “owned” market presence.
• All import/export, VAT, Order processing procedures, invoicing, payments collection and returns & exchanges management become our responsability towards any third party.
• This solution allows your company to improve its local presence and keep the costs of this development effort aligned to its sales value; without any direct liability. Potentially increasing its profitability.
• The supporting services can grow to almost no limit, on a variable base.
• Once your company will be ready to develop a fully owned administrative service in Switzerland/Europe; We guarantee its full support until completion of a seamless transition of the services to your company designated entities. As an alternative, a dedicated local entity can be created at any moment for your company.
What we offer o Single point of reference and entry into Switzerland/EUROPE.
o We will handle all your administrative local issues: Import, VAT, Taxes, ecc…
o A good administrative & commercial understanding of your product
o Multicultural Management: English, French, German, Spanish, Portugues, Italian
o Transparent cost operations; meaning that all operational costs such as:
o Logisticso Taxeso Dutieso Currency exchange costso Insuranceso Other direct and indirect operational costs
Are charged/deducted without any markup (all third party bills are attached for payments)
Proteksol charges/deducts a % fee based on turnover
Who we are• Since 1999, Proteksol CH sagl (Professional Teknical Solutions) is a specialized boutique who offers taylored commercial and
administrative services for selected companies across Switzerland and EMEA:
– Marketing & Sales Administration LogisticSwitzerland Switzerland Basel & AustriaUK UKItaly ItalyTunisa, Morocco & Algeria TunisaHungary HungaryRussiaSpainPortugal
• Sectors of expertise:
– IT – Integrated services, hardware and software– Telemedicine– Consumer products : Food & Beverages, Apparel , Tyos, White goods and Health – Human Resources, Outsourcing services– B2B Services– Tax & Finance
The Supporting Team• Admin, Tax & Finance:16• Legal: 4• VAT & Taxes: 9• Logistics: 2• IT:
18• Marketing & Sales: 2 Covered Markets
Switzerland
UK
Austria
Hungary
How we Operate:
Immediate Advantages• Administartive Operational Benefits:
• Improved Speed to market• Increased customer resonse• Better product handling• Zero customer liabilities (taxes, VAT, border crossing)• Improved return & exchange management• Cost reductions & reduced liabilites• No local admin & tax handling
• Customer Services Benefits:• Improved Speed to market• Increased customer resonse• Better product handling• Zero customer liabilities (taxes, VAT, border crossing)
• Financial Benefits:• Improved cashflow on return & exchanges• Increased flexibility:
• Invoicing in local currency• Transfer pricing • Better risk management
The Administrative Services Order Processing :
– Order Processing management with Supplier– Issuance of PO with supplier– Order Management with Customers
Customer Order processing:– Order taking– Order processing– Issuance of PO acceptance– Invoicing
Customer administrative support:– Dedicated local line– PO process– Questions & Request management– Change Management
Logistics:•Handling of all Logistic matters•Transport Product Insurance handling and payment
Return& Exchanges:•Administrative and Logistc Return & Exchanges handling•VAT Handling and Logistic on Returns & Exchanges
Optional Services:•Credit check•Customer Credit Insurance
Import & Export Admin :– Duties handling, reporting and payments
VAT & Taxes:–VAT Handling, reporting & Payments–Tax handling, reporting and payments
Financial Services:•Dedicated Local Bank operations•Guaranteed payment processing (back to back)
SupplierForecast with customerProduct quantity definition
Order & delivery definition with customers
P.O. Acceptance
Proteksol( Local entitiy)
Forecasted order quantity by Supplier
P.O. Confirmation by <Supplier
Order confrimation by customer
Invoicing to customer
Delivery Order to Logitics
Delivery Confirmation & acceptance
Custom clearance
VAT & Tax handling
Proteksol( Local entitiy)
Forecasted order quantity by Supplier
P.O. Confirmation by <Supplier
Order confrimation by customer
Invoicing to customer
Delivery Order to Logitics
Delivery Confirmation & acceptance
Custom clearance
VAT & Tax handling
Logistics
Picking
Warehousing in Tax free/CH/AU
Product delivery
Return & Exchange handling
Logistics
Picking
Warehousing in Tax free/CH/AU
Product delivery
Return & Exchange handling
Your Customer
Forecasting & order definition with Supplier
Order issuance to Proteksol
Product acceptance/return/exchange
Payment to Proteksol
Your Customer
Forecasting & order definition with Supplier
Order issuance to Proteksol
Product acceptance/return/exchange
Payment to Proteksol
Delivery Order
P.O
. C
onfir
mat
ion
Pro
cess
Delivery Confmation
Forecast & Order definition
Swiss/EU
States
Order / Invoicing confirmation
De
livery &
Re
turn
s
Administrative Issues/Questions
Information Flow
Supplier
Proteksol( Local entitiy)Proteksol( Local entitiy)
Logistic CompanyLogistic
Company
Supplier’s CustomerSupplier’s Customer
Swiss State EU States
Duties, VAT & TaxesV
AT
Payment to Supplier: Product cost – fees – charges –VAT – Taxes - Others
Ord
ers
Pay
men
ts
Logistic & Delivery costs
Payment Flow
Timeline: Days from Signed agreement
Next steps
• Supplier decision• Agreement finalisation• Agreement signature• Beginning setup stage• Beginning of operations• Improvements & Feedback
• Thank you for your interest.
