1. Near Shore LATAM BPO Findings: The opportunities for business process outsourcing in Latin America.COUNTRIES OF STUDY METHODOLOGY Central and South America have been making news headlines lately on economic growth and opportunity. Most of the nations in the region have been actively shedding their checkered reputations as narcotics and gun trade routes and focused their gaze on economic stability and growth. US and European companies have been waking up to this reality as well, and are actively moving in to the region, taking advantage of the many aspects that the Latin American, or near shore market has to offer.Belize Colombia Costa Rica Dom. RepublicEcuador El Salvador Guatemala HondurasJamaica Mexico Panama PeruLATAM BPO Through careful site selection and deployment of a proprietary human capital supply chain, BPO implementations in Latin America can create exponential value for innovative, outside of the box businesses.The LATAM Advantage The average round-trip ticket to Latin America is cheaper than the average flight from New York to Los Angeles. Almost 20 million people of workforce age speak English in Latin America. And that number is GROWING.Infrastructure Advantage Latin American nations have invested heavily in infrastructure as a part of a larger package of incentives to attract foreign direct investment. The result: modern telecom capability & power reliability.

2. SOLVING THE VALUE EQUATION Ephor Groups mission is to provide the resources required to enable software and BPO outsourcing service businesses to achieve their wealth objectives. Our approach is proven, investment research oriented, and performance based. Founded by Garry E. Meier in 2003, Ephor Group has a history of helping businesses outperform the competition and achieve their wealth objectives. At Ephor Group we believe that all stakeholders should have parallel and complimentary interests. We treat entrepreneurs, intermediaries, our investment partners, and our associates with respect coupled with a spirit of learning.The Ephor Advantage Based upon our expertise and your priorities, Ephor Group can generate the highest probability of success for your specific BPO needs. Contact Ephor for: - Recent industry activity - Overview of library content - Review of your specific needs - Discussion of the Ephor advantageEmail: ephor@ephorgroup.com Phone: 214.702.6427 Mailing Address: 24 E. Greenway Plaza Suite 440 Houston, Texas 77046 International: CI.50 Area Bancarea Torre VIP 5 Piso Panama City, Panama