ENTERPRISE 2.0 AND WEB 2.0Collaboration in global learning

organizations using open source and free licensed systems

Triple Point Technology Inc.

Commodity trading, credit risk management and compliance software

Session Goals

Provide an overview of the Triple Point learning and collaboration Infrastructure

Learn that there are now open source and low cost solutions for all learning and collaboration requirements

Understand that the most effective solutions are embedded into the work routine

Operating Definitions

Web 2.0 Web 2.0 is used to describe specific

technology systems that are user driven whether used in a consumer or enterprise application.

Enterprise 2.0 Enterprise 2.0 focuses primarily on the

technology systems including the technology platforms (Open vs. Closed), integration methods, and uses of Web 2.0 collaboration tools and techniques that have the scalability and security needed for deployment in large organizations.

Business Problem Provide communication,

collaboration and training to over 500 internal employees across 8 offices located on 5 continents

Provide training and support to a diverse client base in energy and financial sectors located on 5 continents

Make training a profit center Provide all the above with minimal

infrastructure costs Manage all this through an

acquisition by TPT

ROME Institute (nGen Collaboration)

Learn Hub – (Moodle)

TPT Knowledge Network (Confluence)

Content Development (UDUTU)

5 Minute Movies (Jing)

Flash Based Virtual Classrooms (Vyew)

Amazon Cloud

StrategyThe things we plan to do and sometimes, more importantly, not do to achieve a specific goal

Why swim up the stream?

Strategic Considerations

What is the audience you need to reach? What is the audience’s access to

technology? What is the operational culture you need

to accommodate? What is business need driving the

strategy? Can the return on investment be

measured?

Consultant Support Collaboration Schema • Wiki solution designed to provide global support to consultants at client

sites for troubleshooting, bug fixes, configuration and solution modeling.

1. Request come for consultants in the field2. Requests are logged to JIRA (support system)3. Requests are routed to appropriate team4. Team responds with wiki article and consultants is sent a link to

response

Create your personal learning environment - PLE Your personal learning

environment is what you use to manage your professional and personal development.

We use professional examples, but this applies to personal interests as well (religious, hobbies, politics)

Information overload is a fact of life (TV, Email, Blackberry, Text Messaging, Phone) therefore, it makes sense to use technology to filter what’s important to YOU.

The funnel is a good analogy

Social Network

ROME Institute

Community of Practice

PRMIA - blogs

Learning Community

Consultants

RSS

Challenges

Culture compatibility Gaining audience critical mass Maintaining attention momentum Integrating into processes Ongoing value assessment

http://davefleet.com/2008/10/social-media-outreach-wont-work-for-everyone/

Contact Information

Mark Prasatik Director Training - Triple Point

Technology Inc. mprasatik@gmail.com +1 832-212-4560