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Engineering the Evaluation Funnel [email protected]

Engineering the Evaluation Funnel Pecha Kucha

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This is a presentation I gave at the 2008 Business of Software Conference about how to use funnels for downloaded software. It follows the Pecha Kucha format (20 slides @ 20 seconds each)

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Page 1: Engineering the Evaluation Funnel Pecha Kucha

Engineering the Evaluation Funnel

[email protected]

Page 2: Engineering the Evaluation Funnel Pecha Kucha

Goal conversions per day on Google Analytics.

Page 3: Engineering the Evaluation Funnel Pecha Kucha

Funnel shows path to conversion and drop-off.

Page 4: Engineering the Evaluation Funnel Pecha Kucha

Funnels are easier to make on the web.

Page 5: Engineering the Evaluation Funnel Pecha Kucha

Funnels can sometimes be an uncomfortable fit.

Page 6: Engineering the Evaluation Funnel Pecha Kucha

These factors don’t add – they multiply!

Steve Pavlina

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When a new version comes out with new features, we see a sudden, undeniable, substantial, and permanent increase in revenue.

Joel Spolsky

Page 8: Engineering the Evaluation Funnel Pecha Kucha

Communication is key.

Page 9: Engineering the Evaluation Funnel Pecha Kucha

Don’t be creepy.

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Seth Godin

In order to get permission, you make a promise.

Page 11: Engineering the Evaluation Funnel Pecha Kucha

Funnels have multiple entry points.

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Contact your evaluators.

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Currently, 90% of our users answer "Yes".

Gabor Cselle

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InstallAware has built-in support.

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Take your first time users on a ride

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Best first-run experience I have ever seen. Note that you NEVER run into "So what do I do next?"

Patrick McKenzie

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Wil Shipley

Since the store runs as a sheet inside your application, it provides a very secure feeling to the user.

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Don’t overdo it.

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About the CS3 installers and updater: We know. Painfully.

John Nack (Adobe)

Page 20: Engineering the Evaluation Funnel Pecha Kucha

[email protected]

Thanks. Check out atalasoft.com/blogs/loufranco