Engagement Measuerment 2011

Learning gets respect

ARE “YOUR EMPLOYEES/STAFF” ENGAGED?

Employee Engagement.


Warm up!!!

I do not think any of us would still argue against the importance of employee engagement and its positive impact on the Business.

So let’s jump this part and move to a challenging statement:

Did you ask yourself , if your employees/staff are engaged in the business? And if the answer is yes , then , how many of the employees in your organization are really engaged?

If you believe it is about 50% , then you maybe just overestimating the number.

Some resent studies show that ( in average) :

• About 54% of employees in the USA are not engaged,

• 17% are disengaged.

• And only 29 % are engaged.

Think about the potential opportunity for the business if the organization would get those employees to join the “FORCE”.


Definitions *

The work engagement definition:Employee engagement, also called work engagement or worker engagement, is a business management concept. An "engaged employee" is one who is fully involved in, and enthusiastic about, his or her work, and thus will act in a way that furthers their organization's interests.

The Work Foundation’s definition: Employee engagement describes employees’ emotional and intellectual commitment to their organization and its success. Engaged employees experience a compelling purpose and meaning in their work and give of their discrete effort to advance the organization's objectives.

The Best Companies’ definition: Engagement can be defined as an employee’s drive to use all their ingenuity and resources for the benefit of the company.

Other common definitions:Employees are engaged when many different levels of employees are feeling fully involved and enthusiastic about their jobs and their organizations. Engagement is the willingness and ability to contribute to company success the extent to which employees �put discretionary effort into their work, in the form of extra time, brainpower and energy" .

* web-site search


Basic Engagement Model

2 way feedback

Trust in leadership

Career Development

Employee understand their role in success

Shared decision -making

Enhanced Operational Performance

Increased Productivity

Greater Financial Success

Retention of Valued Employees .

Engagement culture

Employee Engagement

Results


Measurement… sayings

What you can measure, you can:

Manage Improve Control See it happen Etc

So how can we ensure that our employees/staff are engaged? What would be some of the means to measure engagement?.

Remember:

Below 50% - critical50% to 60% - poor60% to 70% - moderate70% to 80% - goodOver 80% - excellent

OK Let’s start the measurement , wish you luck!


Engagement Measurements Questionnaire.# Question/s 1* 2 3 4 5 Comment/s

1 Do your employees know what is expected of them at work?

2 Do they have the materials and equipment they need to do their work right?

3 At work, do they have the opportunity to do what they do best every day?

4 In the last week, have they received recognition or praise for doing good work?

5 Does their supervisor, or someone at work, seem to care about them as persons?

6 Is there someone at work who encourages their development?

7 At work, do their opinions seem to count?

8 Does the mission/purpose of the company make them feel their jobs are important?

9 Are their associates (fellow employees) committed to doing quality work?

10 Do they have some best friends at work?

11 In the last few months, has someone at work talked to them about their progress?

12 In the last year, have they had opportunities at work to learn and grow?

* Being the lowest


The end

I hope your scores are a round 4s and 5s.

Thank you…