Energy AwarenessEnergy Awareness

Darcy Pace Marc Brooker and Danny Bennett

Energy AwarenessEnergy Awareness IntroductionIntroduction Darcy Pace BA Hons Dip HI HEA Darcy Pace BA Hons Dip HI HEA Marc Brooker Dip DEA C&G 6176Marc Brooker Dip DEA C&G 6176 Danny Bennett Dip DEA C&G 6176Danny Bennett Dip DEA C&G 6176 EPCs and EA for StockEPCs and EA for Stock Since November 2009 Since November 2009 2008 EA visits as of May 20132008 EA visits as of May 2013 4161 EPCs visits as of May 20134161 EPCs visits as of May 2013

ContentsContents EPCsEPCs EAsEAs Renewables and LZCRenewables and LZC Tariffs SwitchingTariffs Switching Quiz Quiz

EPC EPC Oct 2008 EPBD Article 7 Oct 2008 EPBD Article 7 Sold Rented Sold Rented (now some holiday lets)(now some holiday lets) Rates Property from 0 - 100Rates Property from 0 - 100 Gives Recommendations on Gives Recommendations on

improvementsimprovements

Average Rating in the UK is now 60Average Rating in the UK is now 60 GreenSquare has set a high target to have GreenSquare has set a high target to have

all properties at minimum of 65 and an all properties at minimum of 65 and an average of 70 average of 70

Which would make homes more affordable Which would make homes more affordable to heat, have lower carbon emissions, to heat, have lower carbon emissions, more efficient to heat and lower demands more efficient to heat and lower demands on fossil fuels on fossil fuels

•EPCs are done to all void properties and in EPCs are done to all void properties and in conjunction with EA visitsconjunction with EA visits•GreenSquare aim do all EPCs in 5 yearsGreenSquare aim do all EPCs in 5 years

What does an EPC consist of What does an EPC consist of Calculate the volume of the dwellingCalculate the volume of the dwelling Work out how hard the heating Work out how hard the heating

systems has to work andsystems has to work and How quickly that heat leaks out How quickly that heat leaks out = the rdSAP rating = the rdSAP rating

Low SAPLow SAP If the Dwelling If the Dwelling

Falls below 65 Falls below 65 SAP we are SAP we are tasked with tasked with finding a cost finding a cost effective way effective way of raising the of raising the Rating to 65 or Rating to 65 or above above

The ChallengeThe Challenge 18% of Avon & Marden Stock 1328 18% of Avon & Marden Stock 1328

Dwellings are estimated to be below 65 SAPDwellings are estimated to be below 65 SAP Isis is Much lowerIsis is Much lower

A Task Which is being met with enthusiasm

Common Improvements to raise Common Improvements to raise SAP rating SAP rating

Insulation Insulation – walls solid & cavity insulated plaster board– walls solid & cavity insulated plaster board Heating controls Heating controls – programmer room stat TRV– programmer room stat TRV Blocking open ChimneysBlocking open Chimneys Removing Gas FiresRemoving Gas Fires Adding FNSH Adding FNSH Fuel SwitchingFuel Switching RenewablesRenewables CFL – Low Energy Light BulbsCFL – Low Energy Light Bulbs Upgrading Hot Water Tanks – Stat and FoamUpgrading Hot Water Tanks – Stat and Foam Windows – Low E detectors, post 2002Windows – Low E detectors, post 2002 Draught proofingDraught proofing A rated boilersA rated boilers Renewables and LZC Renewables and LZC

Thanks for Listening

Energy Advice VisitsEnergy Advice VisitsFighting Fuel Poverty Fighting Fuel Poverty

Darcy Pace Marc Brooker & Danny Bennett

Visits – How they happenVisits – How they happen• Tenant requestsTenant requests• Electrically heated homesElectrically heated homes• PRCPRC• Target sub 65 SAPTarget sub 65 SAP

To date 2008 Visits – May 2013To date 2008 Visits – May 2013

Advice given on Visits Advice given on Visits • 10% of Income10% of Income• Is the Heating System understoodIs the Heating System understood• TariffsTariffs• Prepayment / Recalibration Prepayment / Recalibration • How much are you paying on Bills – contact How much are you paying on Bills – contact

suppliersupplier• Read and report meter readingsRead and report meter readings• Renewables / south facingRenewables / south facing• Bespoke advise to suit lifestyle and dwelling Bespoke advise to suit lifestyle and dwelling

as well as heating type gas electric oil etc.as well as heating type gas electric oil etc.

• No more cheap fuel extra layerNo more cheap fuel extra layer• Ventilation / condensationVentilation / condensation• Foil behind radsFoil behind rads• Draft proofingDraft proofing• Blackout curtainsBlackout curtains• Air circulation obstructing heat flowAir circulation obstructing heat flow• Explain immersion - leafletExplain immersion - leaflet• Explain NSH - leafletExplain NSH - leaflet• Water meter – rule of thumbWater meter – rule of thumb• Oil Direct DebitOil Direct Debit• The perception NSH are costly to run The perception NSH are costly to run

• Energy saving bulbsEnergy saving bulbs• Tumble dryerTumble dryer• Understand Energy Labels Understand Energy Labels • Filling the kettle Filling the kettle • TV Standby – TV Power DownTV Standby – TV Power Down• Shower / Bath Shower / Bath • Owl MonitorOwl Monitor

Moneyfriend Moneyfriend • Part funding the CABPart funding the CAB• Expert Tariff Advice Expert Tariff Advice • Debt CounsellingDebt Counselling• Arrange Water MetersArrange Water Meters• Budgeting Budgeting

EAs in Partnership with C.A.V.E and MP Simon Hughes

Demonstrating our thermal imaging camera – a useful tool in spotting heat loss

Thermographs Thermographs

Pre Payment Meter Pre Payment Meter Recalibration Recalibration

New Legislation 1st April 2010

Condensation Condensation

• VentilationVentilation• Poor/Lack of HeatingPoor/Lack of Heating• MoistureMoisture• Residents Blame Property Design Residents Blame Property Design

etc etc • Life Style Advice Life Style Advice

Renewables and LZC Renewables and LZC TechnologiesTechnologies

Renewables / LZC Renewables / LZC TechnologiesTechnologies• Solar Photo VoltaicSolar Photo Voltaic• FITsFITs• 2 Kwh Systems2 Kwh Systems• 45˚ of South 45˚ of South

GreenSquare's Methuen Park office has recently had 204 Solar PV (photovoltaic) panels installed over three roof pitches. the panels amount to 49.98kW – providing 41.5% of our energy needs

Solar ThermalSolar Thermal• Hot Water GenerationHot Water Generation• RHI RHI • 3-4 beds with High3-4 beds with High Hot water Needs Hot water Needs

Wind TechnologyWind Technology• Domestic Domestic • Industrial Industrial

Ground & Air Source Heat Ground & Air Source Heat PumpsPumps

•Remote / Off Grid / oil and electric heated

•Ground – not cost effective to retrofit

•Air to Air and Air to Water

•1 Kwh to 4 Kwh

CHPCHP• Micro CHPMicro CHP

OthersOthers• Anaerobic DigestionAnaerobic Digestion• Ground CoolingGround Cooling• Hydro Electric Hydro Electric • Wave PowerWave Power

Green Deal & ECOGreen Deal & ECO• ECO more relevant than Green DealECO more relevant than Green Deal

• Debit on electric meterDebit on electric meter• Debit on house Debit on house • Interest at 7% Interest at 7% • Very poor take up Very poor take up

• FITsFITs• Green DealGreen Deal• RHIRHI• Smart MetersSmart Meters• Penalties for Low SAP score Letting or Penalties for Low SAP score Letting or

SaleSale

Should I Switch ?Should I Switch ?

and how to go about it and how to go about it Darcy Pace Marc Brooker Danny Bennett

THE BIG DON’TSTHE BIG DON’TS Door Step Sign Ups They get paid £50 per sign up which you could get in cash

back and YOU ARE NOT normally put on the best tariff

Signing up for rewards You normally end up paying more to pay for these gifts !

Is it time to Switch Yes or Is it time to Switch Yes or No No

If you have never switched then yes If you have never switched then yes If you have switched recently then do a If you have switched recently then do a

comparison to check comparison to check If you are tied in and they have put their If you are tied in and they have put their

prices up you are allowed to switchprices up you are allowed to switch

Only if you are on a fixed tariff with exit Only if you are on a fixed tariff with exit fees is costly to switch fees is costly to switch

What DO I Have to DOWhat DO I Have to DO Gather your information Gather your information how much you pay per month / year or the best is Kwh PAhow much you pay per month / year or the best is Kwh PA

Meter Reading on Switching DayMeter Reading on Switching Day A few comparisons which take a few A few comparisons which take a few

minutes eachminutes each

Switch & get added cashbackSwitch & get added cashback use a comparison site use a comparison site Tell it where you live Tell it where you live much info as possible much info as possible

about your energy bills about your energy bills It is best to know how It is best to know how

many Kwh you use per many Kwh you use per year to get the most year to get the most accurate comparison accurate comparison

don't go directdon't go direct

Most Popular SitesMost Popular Sites Energyhelpline - Energyhelpline - which pays £15 cashback which pays £15 cashback

SimplySwitch - SimplySwitch - £40 cashback£40 cashback

Moneysupermarket - Moneysupermarket - £30 cashback£30 cashback

Uswitch - Uswitch - 12 bottles of wine (worth c. £40)12 bottles of wine (worth c. £40)

How Long does it take How Long does it take within 45-90 days you get paid cashbackwithin 45-90 days you get paid cashback Don't worry too much about switching. Don't worry too much about switching.

Only customer service, billing and, most Only customer service, billing and, most importantly, prices change. The pipes, importantly, prices change. The pipes, circuits, wires, safety coverage and circuits, wires, safety coverage and actual gas and electricity flowing through actual gas and electricity flowing through your home are all the same. your home are all the same.

The new supplier performs the switch, The new supplier performs the switch, and all you do is take a meter reading. Of and all you do is take a meter reading. Of course, there've been many switching course, there've been many switching 'horror stories' and sadly these still 'horror stories' and sadly these still happen, but for most it's a smooth happen, but for most it's a smooth process. process.

Switch to monthly direct debitSwitch to monthly direct debit save you 5-10%,save you 5-10%, Do a meter reading every timeDo a meter reading every time Under paying will lead to a large bill and over paying Under paying will lead to a large bill and over paying

means they have more of your moneymeans they have more of your money Internet tariffInternet tariff 10% cheaper over the standard tariff10% cheaper over the standard tariff Paperless Bill Paperless Bill often discounted often discounted

Avoid pre-payment meters if you canAvoid pre-payment meters if you can Those on pre payment meters pay more however Those on pre payment meters pay more however

some people like them for budgeting reasonssome people like them for budgeting reasons

Consider a financial hardship tariffConsider a financial hardship tariff These are not always Cheaper then online tariffsThese are not always Cheaper then online tariffs

Grab £1,000s of grantsGrab £1,000s of grants There's a vast range of grants available for improving

home heating and insulation, just go to the Energy Saving Trust's Energy grant search. Grants are available for all types of home improvement.

Use less energy Use less energy

It's not just which company you pay, but how much It's not just which company you pay, but how much you use. Cutting energy is a mix of big and little you use. Cutting energy is a mix of big and little things.things.

Turn down the thermostat and wear jumpers, turn Turn down the thermostat and wear jumpers, turn lights off when you leave a room, use energy lights off when you leave a room, use energy saving light bulbs, defrost the fridge and check it's saving light bulbs, defrost the fridge and check it's not on too high, don't leave electrical goods on not on too high, don't leave electrical goods on standby.standby.

For more info, see the For more info, see the Energy Saving Trust website. website.

Thank you for listening.

Quiz Time

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1. Select your ALPHABETIC, NUMERIC or TRUE/ FALSE option.

2. Then press SEND key. Double arrow button on top left.

3. √ X will appear on the screen of the remote to show you have answered.

How to answer…

Name 1 of the 3 main things looked at during an EPC

A) CracksB) Light switchesC) Outside lightingD) Heating System

What is the Average UK SAP

A) 43B) 50C) 47D) 100

What is Westlea’s Target minimum SAP

A) 65B) 50C) 75D) 100

What is Fuel poverty

A) When your bill is over £200B) When your energy costs are higher then

averageC) When your energy costs are more then

10% of your incomeD) When you are in debt to the energy

company

Name 3 Energy Saving TIPs that are given on visits

A) Don’t fill kettle up B) Burn wood on an open fireC) Use Black out CurtainsD) Heat only one roomE) Don’t use Stand by on

appliances

Name 3 Type of Renewables

A) Solar PVB) Combined Heat and PowerC) Solar ThermalD) Wind TurbinesE) Ground Source Heat Pumps

Why are Door Step Switches Bad

A) It takes longer to switchB) You wont get the best tariff

advice or cash backC) You have to use direct debtD) You wont have to do meter

readings

Name a comparison Site and the RewardA) Best Comparison - £45B) Compare the Meercat - £40C) U switch - £40 worth of wineD) Most Cash Back – £35

What information do you need to gain the most accurate comparisonA) Total annual Kwh used B) Monthly direct debitC) Yearly spendD) Low, medium or high user

Prize