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Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com

Ending a Computer

Maintenance

Agreement How to Ditch a Customer

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If a Client is

Consistently

Taking Up Your

Time Unfairly or

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Causing Your

Stress Levels to

Rocket,

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It’s Time to Break

Free

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Here are a

Few Tips On

How to Do So:

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1. Keep It Friendly

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Explain Your

Reasons for

Wishing to End

the Agreement

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Clearly and Politely,

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And Do So

in Writing

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2. Honor Your

Contract

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Step Away Within

the Terms and

Notice Periods of

Any Contract You

have in Place

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3. Hand Over

Professionally

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Ensure You Pass

Documentation On

to Your Successor

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And Notify Them

of Any Ongoing

Technical Issues

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4. Remain

“On-Hand”

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Don’t Ignore Your

Ex-client if that

Client Needs to

Come Back to You

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After the Agreement

has Ended

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To Ask for

Passwords

or other Details

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Freeing Yourself

of a Troublesome

Client Can be a

Cathartic

Experience

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That Leaves You

With the Time and

Energy to Seek out

Better Customers

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Don’t Be Afraid to

Clear out the Trash

on Occasion

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But Make Sure You

Do it Right!

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Have You Ever

Ended a Computer

Maintenance

Agreement?

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Share Your

Experiences in the

Comments Below

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for Getting More Repeat Clients and

Recurring Service Revenue

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