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Email & Social Media Marketing - How to Leverage the Power

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Email & Social Media Marketing - How to Leverage the Power - from the Work at Home Business Expo in Del Mar, CA - 4/20/13- 4/21/13 Email marketing and social media used together can be a powerful force. They can be used to grow your business by communicating your message in a consistent fashion across multiple channels, to engage and connect with potential and existing customers and much more. In this talk, Kim Stiglitz, our Content Marketing director will share with you: • An overview of social media marketing • Best practices for social media and email marketing • How to best communicate your messages across channels • Tips for small business with limited time

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skadeedle.com

What’s  Skadeedle?  

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What  We’ll  Cover  Today  

•  Content What to publish to Twitter, Facebook, Blogs and email campaigns

•  Email & Social How they need to interact to get you more biz

•  Reporting Learn what’s working

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Content  

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Content  is  All  Around  You  

•  Stories •  Holidays •  Photos and Videos •  Events •  Great offers •  Questions •  Guides, whitepapers •  Curated content

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Blogs are ever-changing your website isn’t

Receptacle of all things content

Search Engine results can increase

Cross promote

Twi:er  

Facebook  

Emails  

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Twi:er  

Facebook  

Emails  

Retailer website might add new products

New products always promoting

Cross promote

Think about all channels not just one

Retail  Example  

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Email  &  

Social  

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Email  &  Social  Go  Together  

•  Businesses that use email & social get a 28% higher open rate than those who do not.

•  You need to be everywhere your prospects and customers are

•  Your customers are your best source of marketing

•  Your customers’friends are probably a lot like them

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Blogs  

•  Blogs + email marketing = great way to exchange content

•  Add an opt-in form to your blog

•  Use blog posts for newsletter content

•  Use email to help build a strong following for your blog

•  Social sharing buttons must be on each post

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Create  channel  exclusives  and  cross  promote  

On Sephora’s Blog

In Sephora’s Email Newsletter

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Get  That  Email  Address!  

•  Ask Facebook followers for their email address.

•  Have a welcome app on your Facebook page with a form asking for their email address.

•  Tweet “sign up to receive “email only” offers – then link to an opt-in form

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Email  &  Social  Go  Together  

•  Post your email to your Facebook & Twitter feeds.

•  Include "like us on FB, and follow us on Twitter” buttons in your emails Most Email Service Providers enable you to do this.

•  Send a solo email asking recipients to follow you on social networks

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Examples    From  

WFH  Biz  

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How  Do  I  Know  If  It’s  Working?  

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Blog  visitors  –  Google  AnalyOcs  

Measure what people like to click on

Measure how many people leave and go to your site.

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Facebook  Insights  

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Twi:er  Counter    

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Tweet  Deck    

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Cool  Tools  To  Use  

•  Email Marketing VerticalResponse, Mailchimp, ExactTarget, Responsys

•  Social Media Marketing VerticalResponse Social, Sprout Social, Shoutlet, Hearsay

•  Social Media Monitoring Tweetdeck, Hootsuite, Radian6, Alterian SM2, Meltwater Buzz

•  Content Social Crawlytics, Evernote, Pocket, Scribe, Compendium

•  Analytics Google Analytics, Facebook Insights, LikeAlyzer, Webtrends, Omniture

•  Blog software WordPress, Tumblr, Blogger

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Remember  to  Engage!  •  Use what you’ve got.

•  In every message, think about increasing your reach across all channels (email, blog, Facebook, Twitter).

•  Learn from what you’re doing and do more of what’s working.

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Thank You! Kim Stiglitz @Stiggy1 @Skadeedle

Q&A