eGovernment 2.0 Hype or Fade?

Donau-Universität KremsCentre for E-Government, Peter Parycek

E-Government 2.0 –Hype oder (R)Evolution ?


07/04/2307/04/2307/04/23

E-Gov Zeitreise

1.0 E-Register (Grundbuch …)

1.2 + Web-Auftritte (Sites ...)

1.4 + Portale & eID (HELP, Bürgerkarte …)

1.6 + Interner Workflow (ELAK, SAP …)

1.8 + Applikationen (FinanzOnline …)

1.9 + Personalisierung (MyHelp, USP …)

2.0 +???

© Karner, Hoffmann, Parycek© Karner, Hoffmann, Parycek


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society


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Internet & Soziale Medien

(Verbreitung ↔ Nutzung)

#1


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Net Generation

#2


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TOOLS

#3


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Echtzeitweb

#4


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Transparenz

#5


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Zusammenarbeit

#6


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#7

„5. Gewalt“ im Staat


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Gutenberg!

Internet & Soziale Medien #1Net-Generation #2

Tools #3Soziales Echtzeitweb #4

Transparenz #5Zusammenarbeit #6

„5. Gewalt“ im Staat #7


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policy


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21.01.2009 - Open Government Memorandum:“Transparency, Participation and Collaboration”

OPEN GOV


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Malmö eGovernment Declaration

„Citizens and businesses are empowered by eGovernment

services designed around users needs and developed in

collaboration with third parties, as well as by increased

access to public information, strengthened transparency

and effective means for involvement of stakeholders in the

policy process.“


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Gordon Brown – „Britain's Digital Future“


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How to

administration?


07/04/23 Zuhören


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Intern nutzen& Kultur anpassen


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Extern nutzen&Kommunikation anpassen


07/04/23Rohdaten anbieten


07/04/23Informationen anbieten


07/04/23Beteiligen

IDEAGOV

• customer support community saved them $1 million a year in support costs.

• Twitter@DellOutlet : generated more than $2 million in revenue


07/04/23Zusammenarbeiten

• backlog of over 600,000 applications • ecosystem of scientific expertise• community of inventors decides on its own

criteria for assessing patent applications.• 44 months down to 23!


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Externe Expertise einbinden

• 160.000 scientists• Solutions for: Boeing, Dow, DuPont,

Novartis and Procter & Gamble.


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Open Gov & eGov2.0 führt zu …


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frei verfügbare Daten & Informationen

Offenheit TransparenzVertrauen

Innovation


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Gesellschaft wertet aus & visualisiert


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Gesellschaft entwickelt Services


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Hürden


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Fehlendes Vertrauen?


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Unbekannte rechtliche, technische & organisatorische

Risiken


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drohender Macht- & Kontrollverlust führt zu internem & externem

Widerstand


07/04/23Finanzierbarkeit?


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In Ö fehlende politische Entscheidung


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Too many e-government initiatives are little more than electronic versions of the old fashioned system.

Sharing power, opening up the decision-making process, forging new relationships and partnering on service delivery are the foundations of 21st-century government.

Don Tapscott, Anthony D. Williams, Dan Herman


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Dr. Peter Parycek, MScZentrum für E-Government, Donau-Universität [email protected]+43 2732 893-2312

http://www.donau-uni.ac.at/egovhttp://linkedin.com/parycekhttp://www.slideshare.net/parycekhttp://twitter.com/parycek

DANKE für Ihre DANKE für Ihre Aufmerksamkeit!Aufmerksamkeit!


References: Books & Articles:

The Long Tail: Why the Future of Business Is Selling Less of More, Chris Anderson, Harper Collins, 2008 Wikinomics, Don Tapscott, D. Williams, 2007 The Tipping Point: How Little Things Can Make A Big Difference, Malcolm Gladwell, Little, Brown, 2001 Linked: The New Science of Networks, Albert-Laszlo Barabasi, 2001 The Wealth of Networks: How Social Production Transforms Markets and Freedom, Yochai Benkler, 2007 Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008 Which Kind of Collaboration Is Right for You? by Gary P. Pisano, Roberto Verganti, HBR 12/08 Swarm Creativity: Competitive Advantage Through Collaborative Innovation Networks, Peter A. Gloor, 2006 Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business, Jeff Howe, 2008 Throwing Sheep in the Boardroom, How Online Social Networking Will Transform Your Life, Work and World,

Matthew Fraser, Soumitra Dutta, 2008 Blogs:

Dion Hinchcliffe‘s Web 2.0 Blog: http://web2.socialcomputingmagazine.com/ Longtail Blog: http://www.thelongtail.com/ Wikinomics Blog: http://www.wikinomics.com/blog/

Examples: http://www.innocentive.com/ http://www.gfbn.com/ http://www.ideastorm.com/ http://www.mysociety.org/ http://www.fixmystreet.com/ http://www.rassismusstreichen.at/ http://www.peertopatent.org/ http://www.jugend2help.gv.at/ http://askyourlawmaker.org/ http://www.meinparlament.at/


Aktuelle Veranstaltung

4th Conference on eDemocracy

Danube-University Krems06.05.2010 - 07.05.2010


Aktuelle Veranstaltung

Infonachmittag:•Supply Chain Management•Strategie, Technologie und

Management• IT Consulting•E-Government

Donau-Universität Krems28.05.2010


07/04/23

http://digitalgovernment.wordpress.com/ http://digitalgovernment.wordpress.com/