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Earning Consumer Trust through Crowdsourced Storytelling 3 Case Studies How Brands Tap the Crowd for Authentic Content June 20, 2012 Download this presentation http://slidesha.re/ CrowdStories

Earning Consumer Trust through Crowdsourced Storytelling

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http://bit.ly/Zooppa - 3 case studies of how brands tap utilize crowdsourcing to generate authentic content. Presented in partnership with the Word of Mouth Marketing Association on June 20, 2012

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Page 1: Earning Consumer Trust through Crowdsourced Storytelling

Earning Consumer Trust through Crowdsourced Storytelling

3 Case Studies How Brands Tap the Crowd for Authentic ContentJune 20, 2012

Download this presentation http://slidesha.re/CrowdStories

Page 2: Earning Consumer Trust through Crowdsourced Storytelling

• Online crowdsourcing platform

• Quality video & graphics content

• Partner with marketers + agencies

• Creative community 160,000 members

• Offices in U.S., Europe, South America

[email protected] | @CrowdCreativity

Page 3: Earning Consumer Trust through Crowdsourced Storytelling

We work with leading brands

Page 4: Earning Consumer Trust through Crowdsourced Storytelling

Often via agencies

Page 5: Earning Consumer Trust through Crowdsourced Storytelling

Have you or your team crowdsourced content for a marketing campaign?

1. Yes2. No3. Not sure

Poll #1

Page 6: Earning Consumer Trust through Crowdsourced Storytelling

Great Brands Tell Stories

Page 7: Earning Consumer Trust through Crowdsourced Storytelling

Great Brands Tell Stories

We humans process information more efficiently through stories.

Facts are 20x more likely to be remembered if they are part of a story, according to psychologists.

They entertain.

They’re contagious

They inspire action.

Page 8: Earning Consumer Trust through Crowdsourced Storytelling

Branded Storytelling Continues to Evolve

2001

2012

Page 9: Earning Consumer Trust through Crowdsourced Storytelling

The Rise of Visual Storytelling Online

Page 10: Earning Consumer Trust through Crowdsourced Storytelling

Online Video is Powerful, but Challenging!

Page 11: Earning Consumer Trust through Crowdsourced Storytelling

Crowdsourcing Can Help

Page 12: Earning Consumer Trust through Crowdsourced Storytelling

New way of getting things done

Enabled by connectivity and network effects of digital age and

Remarkable Crowdsourcing Results

Page 13: Earning Consumer Trust through Crowdsourced Storytelling

Case Studies – Crowdsourcing Stories

Engagement & Insight

Refresh & Position

Align & Inspire

Case Studies

Page 14: Earning Consumer Trust through Crowdsourced Storytelling

Case Studies – Crowdsourcing Stories

Bonus!

Engagement & Insight

Refresh & Position

Align & Inspire

Source & Share

Case Studies

Page 15: Earning Consumer Trust through Crowdsourced Storytelling

What Does Intel Mean to You?

Case Studies

Page 16: Earning Consumer Trust through Crowdsourced Storytelling

Case Studies

• Creative content the shows what the Intel brand means to fans

• 60-second personal, original videos or animations

• Campaign launched on Intel Facebook Pages across the globe

• Utilized Zooppa’s Facebook integration to execute

Page 17: Earning Consumer Trust through Crowdsourced Storytelling

Siemens

Case Studies

Changing Your City for the Better

Page 18: Earning Consumer Trust through Crowdsourced Storytelling

Case Studies

• Demonstrate how advances in technology can change the world for the better

• 2 – 5 minute mini-documentary videos

• 118 submissions from 26 countries, 6 continents

• Content currently featured on global corporate website; winner nominated for TED media award.

Page 19: Earning Consumer Trust through Crowdsourced Storytelling

Got Milk?

Case Studies

It’s Just Not Breakfast Without Milk

Page 20: Earning Consumer Trust through Crowdsourced Storytelling

Case Studies

• Refresh the got milk? campaign to defend and encourage milk consumption at breakfast

• 60-second short videos

• Nearly 200 submissions; held exclusive webinar with campaign participants

Page 21: Earning Consumer Trust through Crowdsourced Storytelling

Case Studies

Human Highlight Reel with the NCAA

Page 22: Earning Consumer Trust through Crowdsourced Storytelling

Case Studies

• Celebrate former NCAA student-athletes turned community leaders by spotlighting their stories

• 60-second short stories telling life stories of subjects

• 41 story profiles from 30 colleges and in 12 sports

• Content featured on NCAA microsite; winner shown live at Men’s Lacrosse National Championship, 2011

Page 23: Earning Consumer Trust through Crowdsourced Storytelling

Benefits of Crowdsourcing Stories

• Authenticity content• Many stories to choose from• Creates an interactive dialogue• Cost-efficient• Targets new generation of consumers• Enhances traditional marketing

Page 24: Earning Consumer Trust through Crowdsourced Storytelling

Poll #2

What aspect of crowdsourcing do you find most attractive?

1. Authenticity2. Consumer engagement3. Insights4. Novelty5. Cost-effective

Page 25: Earning Consumer Trust through Crowdsourced Storytelling

5 Steps to Crowdsourcing Success

• Goals

• Use & Placement

• The Ask/Project

• Incentives

• Promotion & Duration

Best Practices

Page 26: Earning Consumer Trust through Crowdsourced Storytelling

Goals

• Define early, well before launch

• Choose relevant marketing objectives

• What’s the big message?

Best Practices

Page 27: Earning Consumer Trust through Crowdsourced Storytelling

Use & Placement

• Bring clarity to the brief

• Design brief carefully

• Consider integration points

Best Practices

Page 28: Earning Consumer Trust through Crowdsourced Storytelling

Incentives

• Cash is King!

• Career-enhancing

• Fun!

• Ask WHY?!

Best Practices

Page 29: Earning Consumer Trust through Crowdsourced Storytelling

The Ask

• Limit tech requirements

• Be aspirational

• Focus on a singular theme

• Invite judges, raise profile

Best Practices

Page 30: Earning Consumer Trust through Crowdsourced Storytelling

Duration & Promotion

Best Practices

• 8 – 12 weeks

• Short = more motivation

• Provide support, feedback

• Create plan for urgency

Page 31: Earning Consumer Trust through Crowdsourced Storytelling

Receive a Free Consultation from Zooppa

Crowdsourcing can be a power practice for today’s WOM marketers. Learn how the practice can enhance your video marketing like it has for other top brand marketers and agencies.

Our creative team will:

• Be available for a 10-minute, no-commitment brainstorming session• Provide up to 3 free crowdsourcing ideas for your brand

Visit http://info.zooppa.com/WOMMA

Page 32: Earning Consumer Trust through Crowdsourced Storytelling

Download the Full Siemens Case Study

Learn more about Siemens‘ “Changing Your City for the Better”

Download at http://info.zooppa.com/siemens-study

Page 33: Earning Consumer Trust through Crowdsourced Storytelling

Zooppa bio

[email protected]://info.zooppa.com+1 (206) 623-1587

http://slidesha.re/CrowdStories Download this presentation