e-Business Integration

E-commerce

An application of information and technology The conduct of business processes on the internet.  The development of intranets and extranets to e-service Tasks over the Internet by application service providers  Pose greater challenges for establishing authenticity.

What is e-Business?

SaaS -- Software as a Service SOA – Service oriented Architecture Cloud computing

Software's used in e-Business..

  A software licensed on a subscription basis and is centrally hosted.

It is referred to as "on-demand software” accessed by users using a thin client via a web browser. 

Customer relationship management (CRM) continues to be the largest market for SaaS.

Software as a service

Reduced time to benefit Lower costs Scalability and integration New releases (upgrades) Easy to use and perform proof of concepts

Features of SaaS

An approach to managing a company’s interaction with current and future customers

Focuses on customer’s needs and satisfaction.

Use of technology to improve customer needs Motivating customer for revenue generation

Customer Relationship Management(CRM)

Advantages of e-Business Quicker and easier communications. Strengthened marketing reach Increased hours of operation Access to broader information through research. Adopt new business models

Disadvantages of e-Business

Difficult to update changes in the product information

Only limited number of products can be displayed

Less security Less privacy No physical proximity with items purchased

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“Interests in investing in ventures that reaches the common man” – Ratan Tata