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Results are delivered by the people in your organization. Learning and talent management are the driving forces behind gaining positive results by supporting the organization’s human capital resources. Your success and your department’s hinges on the development of a network of people resources, management of those relationships and the creation of value toward a mutually beneficial partnership.This webcast will be beneficial for all learning, talent management and business leaders who want to benefit from successful business relationships. Topics will include: Meaningful ways to effectively network within your organization, as well as with external partners. How to build relationships that are mutually beneficial to you and your colleagues. Tips on growing, retaining and leveraging existing relationships once they are built.A simple model will be introduced that you can use to leverage your business relationships and accomplish goals to become a valuable partner and resource for your organization. Help influence a culture of learning within your organization by driving results through mutually beneficial relationships.
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You can listen to today’s webinar using your computer’s speakers
or you may dial into the teleconference.
If you would like to join the teleconference,
please dial 1.408.600.3600 and enter access code 923 148 139 #
You will be on hold until the seminar begins.
#CLOwebinar
Driving Your Culture by Building Learning
Relationships for Mutual Benefit
Speakers: Tricia Danielsen
Associate Director, Client Relations
Bellevue University Human Capital Lab
Moderator: Daniel Margolis
Managing Editor
Chief Learning Officer magazine
#CLOwebinar
Driving Your Culture by Building Learning
Relationships for Mutual Benefit
• Q&A
– Click on the Q&A panel (?)
in the bottom right corner
– Type in your question in the
space provided
– Click on “Send.”
Tools You Can Use
#CLOwebinar
• Polling
– The poll will appear on the
right side of your screen
– Select the best option for
each question
– Click on “Submit”
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Tools You Can Use
Frequently Asked Questions
Will I receive a copy of the webinar recording?
YES
Will I receive a copy of the slides?
YES
Please allow up to 2 business days to receive these materials
#CLOwebinar
#CLOwebinar
Daniel Margolis
Managing Editor
Chief Learning Officer magazine
Driving Your Culture by Building Learning
Relationships for Mutual Benefit
#CLOwebinar
Tricia Danielsen
Associate Director, Client Relations
Bellevue University Human Capital Lab
Driving Your Culture by Building Learning
Relationships for Mutual Benefit
Driving Your Organization’s Culture
by Building Learning Relationships
for Mutual Benefit.
By
Tricia Danielsen
Tricia Danielsen Associate Director, Client Relations
Bellevue University’s Human Capital Lab
I’m BUSY…
WIIFM?
Do You See Value? 0 - 25%
26 - 50%
51 – 75%
76 – 100%
Value Organization’s culture
Politics and hierarchy
Individual personalities
Alignment and shared goals
Resource partners
NETWORKING
vs
RELATIONSHIP BUILDING
Networking
Cultivate to help one professionally
Form business connections
Networking
Networking
• Collection of business cards
• Sales pitch for yourself
• A contest (# of “friends”)
Relationship Building
Mutual affiliation or connection
Two people eliciting responses
Relationship
Building
Relationship
Building
• A one-time event
• Necessarily your
“best friend”
• Something that self-
sustains
Network Contacts
Not all contacts
become relationships
A network contact may
fulfill a short term need
Typically a networking
interaction comes first
Network Contacts
Not all contacts
have the same
value/interests
Networking can
be an event
Relationships
Relationships
Are built over
time
Need “care
and feeding”
Can still vary
in length
Should focus on goals
Can vary in intensity
Are of mutual benefit
Relationships
M B R Model
Meet
Build
Retain
Meaningful introductions Provide Insight
Give before you get “How can I help you?”
What & How Meet
Keep your goals in mind Define your goals up
front
Identify opportunities
to network
Think outside the box;
create your own
opportunities
Meet What & How
What & How
Create an action plan for deliberate results
Identify specific actions to fit the situation
Meet What & How
Activity Meet
1 week
What am
I going to do
to ensure
I take action?
Timely responses Deliver on promises (set expectations
as needed)
Keep in touch Use appropriate tools
Build What & How
What & How
Remember goals (yours and theirs)
Mutually beneficial
Provide resources Provide value-add
Build What & How
What & How
Connect to others Grow your networks
Build What & How
Activity Build
30 days
What am
I going to do
to ensure
I take action?
What & How
Keep in touch (how often? how long?)
Schedule if needed
(formally or informally)
Give before you get Keep in mind their goals
Retain What & How
What & How
Recognize accomplishments
Share successes (great reason to touch
base)
Ask for help Look to your network
Retain What & How
What & How
Grow the relationship Identify specific actions to
fit the situation
Retain What & How
Activity Retain
90 days
What am
I going to do
to ensure
I take action?
Meet
Build
Retain
In Closing…
Where Can You Apply? I can’t apply at all I can apply in a few
places I can apply often I can really integrate
Opportunities
for Networking
Retain at appropriate level
MBR model
Continue by
Building
Meaningful
Relationships
Keep the Goal in mind!
Do You See Value? 0 - 24%
25 - 49%
50 – 74%
75 – 100%
Tricia Danielsen [email protected]
HumanCapitalLab.org
Join Our Next CLO Webinar
Learning Strategies for a Transparent World: Achieving
Results With Virtual and Social Learning
Thursday, April 12, 2012
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