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You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference. If you would like to join the teleconference, please dial 1.408.600.3600 and enter access code 923 148 139 # You will be on hold until the seminar begins. #CLOwebinar Driving Your Culture by Building Learning Relationships for Mutual Benefit

Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

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Results are delivered by the people in your organization. Learning and talent management are the driving forces behind gaining positive results by supporting the organization’s human capital resources. Your success and your department’s hinges on the development of a network of people resources, management of those relationships and the creation of value toward a mutually beneficial partnership.This webcast will be beneficial for all learning, talent management and business leaders who want to benefit from successful business relationships. Topics will include: Meaningful ways to effectively network within your organization, as well as with external partners. How to build relationships that are mutually beneficial to you and your colleagues. Tips on growing, retaining and leveraging existing relationships once they are built.A simple model will be introduced that you can use to leverage your business relationships and accomplish goals to become a valuable partner and resource for your organization. Help influence a culture of learning within your organization by driving results through mutually beneficial relationships.

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Page 1: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

You can listen to today’s webinar using your computer’s speakers

or you may dial into the teleconference.

If you would like to join the teleconference,

please dial 1.408.600.3600 and enter access code 923 148 139 #

You will be on hold until the seminar begins.

#CLOwebinar

Driving Your Culture by Building Learning

Relationships for Mutual Benefit

Page 2: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Speakers: Tricia Danielsen

Associate Director, Client Relations

Bellevue University Human Capital Lab

Moderator: Daniel Margolis

Managing Editor

Chief Learning Officer magazine

#CLOwebinar

Driving Your Culture by Building Learning

Relationships for Mutual Benefit

Page 3: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

• Q&A

– Click on the Q&A panel (?)

in the bottom right corner

– Type in your question in the

space provided

– Click on “Send.”

Tools You Can Use

#CLOwebinar

Page 4: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

• Polling

– The poll will appear on the

right side of your screen

– Select the best option for

each question

– Click on “Submit”

#CLOwebinar

Tools You Can Use

Page 5: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Frequently Asked Questions

Will I receive a copy of the webinar recording?

YES

Will I receive a copy of the slides?

YES

Please allow up to 2 business days to receive these materials

#CLOwebinar

Page 6: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

#CLOwebinar

Daniel Margolis

Managing Editor

Chief Learning Officer magazine

Driving Your Culture by Building Learning

Relationships for Mutual Benefit

Page 7: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

#CLOwebinar

Tricia Danielsen

Associate Director, Client Relations

Bellevue University Human Capital Lab

Driving Your Culture by Building Learning

Relationships for Mutual Benefit

Page 8: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Driving Your Organization’s Culture

by Building Learning Relationships

for Mutual Benefit.

By

Tricia Danielsen

Page 9: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Tricia Danielsen Associate Director, Client Relations

Bellevue University’s Human Capital Lab

Page 10: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

I’m BUSY…

WIIFM?

Page 11: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Do You See Value? 0 - 25%

26 - 50%

51 – 75%

76 – 100%

Page 12: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Value Organization’s culture

Politics and hierarchy

Individual personalities

Alignment and shared goals

Resource partners

Page 13: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

NETWORKING

vs

RELATIONSHIP BUILDING

Page 14: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Networking

Cultivate to help one professionally

Form business connections

Page 15: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Networking

Page 16: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Networking

• Collection of business cards

• Sales pitch for yourself

• A contest (# of “friends”)

Page 17: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Relationship Building

Mutual affiliation or connection

Two people eliciting responses

Page 18: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Relationship

Building

Page 19: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Relationship

Building

• A one-time event

• Necessarily your

“best friend”

• Something that self-

sustains

Page 20: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Network Contacts

Not all contacts

become relationships

A network contact may

fulfill a short term need

Typically a networking

interaction comes first

Page 21: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Network Contacts

Not all contacts

have the same

value/interests

Networking can

be an event

Page 22: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Relationships

Page 23: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Relationships

Are built over

time

Need “care

and feeding”

Can still vary

in length

Page 24: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Should focus on goals

Can vary in intensity

Are of mutual benefit

Relationships

Page 25: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

M B R Model

Page 26: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Meet

Build

Retain

Page 27: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Meaningful introductions Provide Insight

Give before you get “How can I help you?”

What & How Meet

Page 28: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Keep your goals in mind Define your goals up

front

Identify opportunities

to network

Think outside the box;

create your own

opportunities

Meet What & How

Page 29: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What & How

Create an action plan for deliberate results

Identify specific actions to fit the situation

Meet What & How

Page 30: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Activity Meet

1 week

Page 31: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What am

I going to do

to ensure

I take action?

Page 32: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Timely responses Deliver on promises (set expectations

as needed)

Keep in touch Use appropriate tools

Build What & How

Page 33: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What & How

Remember goals (yours and theirs)

Mutually beneficial

Provide resources Provide value-add

Build What & How

Page 34: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What & How

Connect to others Grow your networks

Build What & How

Page 35: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Activity Build

30 days

Page 36: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What am

I going to do

to ensure

I take action?

Page 37: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What & How

Keep in touch (how often? how long?)

Schedule if needed

(formally or informally)

Give before you get Keep in mind their goals

Retain What & How

Page 38: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What & How

Recognize accomplishments

Share successes (great reason to touch

base)

Ask for help Look to your network

Retain What & How

Page 39: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What & How

Grow the relationship Identify specific actions to

fit the situation

Retain What & How

Page 40: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Activity Retain

90 days

Page 41: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

What am

I going to do

to ensure

I take action?

Page 42: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Meet

Build

Retain

Page 43: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

In Closing…

Page 44: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Where Can You Apply? I can’t apply at all I can apply in a few

places I can apply often I can really integrate

Page 45: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Opportunities

for Networking

Retain at appropriate level

MBR model

Continue by

Building

Meaningful

Relationships

Keep the Goal in mind!

Page 46: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Do You See Value? 0 - 24%

25 - 49%

50 – 74%

75 – 100%

Page 47: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Tricia Danielsen [email protected]

HumanCapitalLab.org

Page 48: Driving Your Organization’s Culture by Building Learning Relationships for Mutual Benefit

Join Our Next CLO Webinar

Learning Strategies for a Transparent World: Achieving

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Thursday, April 12, 2012

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