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Contact Us
www.badgeville.com
Laura Lilyquist
Twitter: @badgeville
Webinar Series
1. Employee Engagement
2. How to Get Started
3. How to Measure Success
Employee Engagement
Presentation Topics
Engaging Employees Business Gamification
Badgeville Solutions
Do you have engaged employees?
Source: Gallop, “State of The American Workplace”, Sept, 2014
87% OF AMERICAN
WORKERS ARE
“NOT ENGAGED”
Disengagement is expensive!
“Engagement has a greater impact on
performance than corporate policies and perks”
Active disengagement
costs the U.S. $450 billion
to $550 billion per year.
Engagement’s dramatic impact
Companies with
engaged employees see
240% improvement in
business results.
“Work units in the top 25% … have significantly higher productivity, profitability, and customer ratings,
less turnover and absenteeism, and fewer safety incidents than those in the bottom 25%”
Traditional methods of driving engagement
Mandates and policies
Operational metrics for employee
learning, satisfaction and performance.
Technology (e.g. websites and
collaboration portals) to encourage
employees to communicate, share,
and learn
Traditional Methods
Mandates Policies
Benefits Technology
Active self-interest
Adaptive technology
Intrinsic rewards
Key elements of engagement
Presentation Topics
Value Of Engaging Business Gamification
Badgeville Solutions
Applies game science to non-game
applications
Leverages intrinsic motivators like self-
interest, status, and personalization
Designed to drive business results from
targeted actions and measurements
Business Gamification
“When designed correctly, gamification has proven to be
very successful in engaging people and motivating them
to change behaviours, develop skills or solve problems” Brian Burke Research VP, Gartner
Business Gamification is Designed to Improve the Use of
Enterprise Applications
Business Gamification Helps Us Feel...
Structured Smart
Socially ValuedSuccessful
Spending on gamification will
grow by 67% year over year to
$5.5B in 2018
SOURCES: Markets and Markets, M2 Research
0.
1.8
3.5
5.3
7.
2014 2015 2016 2017 2018
Gamification Market Forecast$Billions
$5.5B
Business Gamification is Large and Growing
Activities Rewards Missions
•Contextual
•Portable Reputation
•Activity Streams
•Real-Time Notifications
• Inbox
Leaderboards
Business Gamification Features
•Player
•Behavior
•Content
•Metadata
•Player Eligibility
•Points
•Behaviors
•Metadata
•Rank/Performance
•Onboarding
•Repeating Performance
Targets
•Expertise Leveling
Expertise Tracks
•Rank & Contests
•Counts, Time, Scores
•Players, Teams
Real-Time Feedback
A combination of technology, expertise and ongoing evolution for enterprise applications
A Showcase of Expertise and Achievements
Presentation Topics
Value Of Engaging Business Gamification
Badgeville Solutions
Pioneered business gamification market in 2010
Startup backed by leading venture investors
Top talent team with expert game designers & data
scientists
18
Badgeville offers a SaaS solution that
delivers business gamfication for
enterprise applications
Badgeville is the Leader in Enterprise Gamification
With Nearly 300 Successful Deployments
CUSTOMERS
Badgeville has deployed business gamification
with many leading brands
PARTNERS
Badgeville Works With Leading Partners
Badgeville Drives Real Results
4xincrease in
customer advocates
4.5xincrease in Forecast
accuracy & hygiene
240%increase in purchase price
for engaged customers
18%increase in
time spent in class
50%increase in
course completion
40%improvement in ticket
response time
The Badgeville ProcessBadgeville Products & Services
Define Business Goals &
Create KPIs
Design Gamification
Solution
Measure KPIs via
Real-Time Analytics
Define User Personas
Refine and Evolve Over
Time
Badgeville Uses Game Mechanics to
Drive Quantifiable Business Results
3 Pillars for Success
Platform
Enterprise-
grade
Scalable
Secure
Design
templates &
application
connectors
Products Analytics
Real-time
views of
users,
usage and
actions
Badgeville Game Design Template Examples Products
Badgeville Products & Services
Forum Expert
Conversation Starter
Content Creator
Social Collaborator
Sales Performance
Service Performance
Employee Certification
Tracked Education
Badgeville has developed many Game Design Templates
based upon 300+ deployments
More Templates +
Connectors for Key Applications
Decrease deployment time for leading platforms
Enables System Admins to deploy and manage
Eliminates the need for internal development resources
Reduces deployment time to 30 days
Products
Badgeville Products & Services
Gain new insights into discrete
user behaviors & actions
Get immediate insights and clear
action items
Manage ongoing program
analysis
View program changes
dynamically
Unique View of Users, Usage & Behaviors Analytics
Badgeville Products & Services
Analytics Built for Ease of Use and Scale
Built for ease of use, self management
Modular visualizations
Fed from flexible queries
No need for internal data scientist
Analytics
Badgeville Products & Services
Platform A Robust Enterprise Platform for High Scale
Eliminate risk with high scalability to millions of
actions/day & billions of API calls/month
Protect security with private cloud, Safe Harbor, SOC2
Type I and SAS-70 Type II compliance
Maintain control with role-based Access Control —
Enterprise admins, app admins, and read-only access
Badgeville Products & Services
ENTERPRISE GRADE
THANK YOU
For more information: [email protected]