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I created this presentation to present to the IT Leadership Team of a Multi-National this week
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“What Planet Are You On?”Harnessing Differences with DISC
Wendy Dashwood-QuickResolution Coaching
Before We Begin• Please note that although the following
content is being delivered in an informal and quite light-hearted way, this should in no way detract from the serious point I will be making.
• I am also not suggesting that I will use this material to point the finger or hit anyone over the head. So relax everyone!
“Team - Diversity in views, character and background are key to a team achieving its optimum outcome. Such entities
are seldom harmonious but are worth the struggle”
Chris BoardmanOlympic Gold Medallist
Founder of Boardman Bikes
Characteristics
• A Bit Arrogant• A Natural Pessimist• Single Minded• Not A Good Listener• Focused
But...What Did He Do To Create The Most Successful
Olympic Team Of All Time?
“Harness Differences”
• Created ‘The Secret Squirrel Team’• 6 People in Research & Development• “More Than One Imagination”• Undertook over 10,000 Experiments• Resulting in 86 New Designs• Production of 1,742 New Equipment &
Clothing
How Can DISC WorkWhen 85% Of IT Professionals Naturally Disbelieve Anything
Anyone Tells them?
Let’s Consider One Scenario
“If only you were thinking the way I am thinking right now then
I wouldn’t have to be so angry. Why can’t you do things the way
I want them to be done?”
What Planet Is He
On?!
What Is DISC? 4 Factors Or ‘Dimensions’
Imagine 4 Planetary Bodies...
Dynamo = Dominance & DriveInfluence = Optimism & ExtroversionSteady = Patience & SecurityCalculator = Procedures & Rules
How They Behave...
Challenge Recognition Appreciation Correctness
D I S C“My Way” “Fun Way” “Safe Way” “Right Way”
Images Courtesy of Google (c)
Important Point
No Good or BadNo Right Or Wrong
Just Different“Most People Aren’t Against You
They Are For Themselves”
Motor/DriverOutgoing Motor
FAST
SLOWReserved Motor
= Your Primary Trait...The Driving Force
Compass Direction
TASKOrientated
PEOPLEOrientated
Strength Or Intensity
We Are A BLEND of either 2 or 3 Styles ...for example
50%
50%
20%
50%Dominance/Outgoing/TasksNeeds: Power
Compliance/Reserved/TasksNeeds: Facts
Dominance/Outgoing/TasksNeeds: Power
InfluenceOutgoing/PeopleNeeds: Recognition
SupportiveReserved/PeopleNeeds: Appreciation
30%
Research Findings
"Collectively, the results of the present study provide evidence that DISC provides a robust measure of personality style of individuals in
the workplace environment.“
Larry Price, PhD Professor of Psychometrics & Statistics
Texas State University
Examples of ApplicationChange
ManagementLeadership Common
Language
Performance Management
One2One Coaching / Mentoring
Strategic Planning
Recruitment & Retention
Stress Management
Team Dynamics
At An Individual level
Greater Self AwarenessFocus and Build On Talents
Appreciation and acceptance of others
Acknowledgement of Blind Spots
Image Courtesy of Flickr.com (c)
Leading to...
• Greater Harmony• Higher Productivity• Less Stress• Raised Morale• Staff Retention• Reduced Costs
Image Courtesy of Flickr.com (c)
Careers Preferences DynamoLeadership The VisionRisk TakingBeginningsMotivator
InfluenceSales & Marketing
NetworkingNew Ideas / Innovation
AmbassadorBuilding Relationships
CalculatorCompliance
Legal Processes and Procedures
Technical SupportProduct Creation
SteadyConsolidationTeam SupportEnvironment
Customer CareCoaching / Training
“In harmonizing people’s objections,you are really adjusting your personalitystyle to see their response as a request
for more information. You are placing yourself in a position to see issues from their perspective.You are listening for what they are really saying,
rather than preparing to annihilate them andtheir arguments when you get a chance to speak”
Robert Rhom, PhD.“Who Do You Think You Are Anyway”
Conclusion...• Observable Behaviour Can Be Predicted & Adapted• Helps Individuals/Business Capitalise On Your Talents• Provides You With More Options When Communicating With Others• Teams Work Together More Effectively• Measures Innate Ability, Attributes, Weaknesses & Fears
Thank You
Wendy Dashwood-QuickResolution Coaching
“Simple Solutions To Complex Problems”
(44) 01376 334692
(c) 2010 All Rights Reserved
