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Virtual Contact Center Above and beyond the call tm

Direct interactions 2015

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Virtual Contact CenterAbove and beyond the calltm

We strengthen customer relationships with a local voice that enhances

the customer experience

We provide customer service representatives for software, healthcare, and government

“By partnering with DI, we can provide an exceptional customer experience for our community while supporting

work at home opportunities for a unique workforce.” Tim, VP of Worldwide Operations

● Nationwide recruiting● 8 years of uninterrupted operations

● Turnover rate of 9%

DISTANCEtm TrainingDirect InteractionS Trained Agent Nesting and Client Education

Performance management includes awards, promotions

and gamification

2015 AtWork! Partner of the Year2014 NVS Employer of the Year2013 PROVAIL Corporate Partnership Award

(866) 773 3622www.directinteractions.com