DIMARK CORP PTY LTD

DIGITALMARKETING &E COMMERCE SOLUTIONS

Dimark corp.• About us We, at Dimark Corp, have identified innovative web

based solutions for corporations and institutions to have a ubiquitous identity and presence that would reach out to millions of their consumers worldwide.

We as web based solutions providers help create platform and applications to maximize revenue, customer satisfaction, efficiency and productivity. Headquartered in Sydney Australia, our team includes some of the best brains & together, we offer you our undisputed experience and expertise from design analysis and development to application support, optimization and enhancement. Quality, efficiency and innovation are the foundations of our success at Dimark Corp.

We have an expansive client base (large enterprises to individuals) which itself is testimony to our dedicated efforts to provide customer satisfaction with effective and optimum technology solutions.

Why Live Chat

Creating tools for your potential client to interact live

When people are exposed to any sort of media or advertising, they are mostly likely to visit the website of the particular company or brand. People these days spend more time on the net.

Net is used for information gathering purposes and also transactional purposes.

Why Live Chat contd.. Convert visit to leadDrop out rate on the internet is very high because of two reasons; attention span of the people and patience that individual have to go through the content and browse the website for particular information they are looking for is very low and second, similar website are just a click away.

Interacting with the web visitor at the time of visit is very important as it is easy to understand the need of the person and informed operators can direct the person to the right section of the web page.

This exercise has a potential to increase the conversion rate from visit to lead as well as give opportunity to understand the need of your prospective clients.

Why Live Chat contd..

Revamp future strategiesBusinesses can utilise this valuable user behaviour analysis to revamp their future marketing and sales strategies.

Keep and increase

retention rateAs important it is to create a new client, it is equally important to keep the existing client and prompt reaction to inquiries has better potential to keep existing client satisfied and retention of those satisfied client are more likely.

Why Live Chat contd..

Increase productivity and quality Automated user identification of client shortens the process of user verification which increases organisational productivity.

Real time monitoring facility can give managers to plan their internal resources as well as quality of the service provide to end users

Advanced and customised reports provide valuable information to the managers to plan ahead.

Features

Active invitation Automated invitation User initiated invitation Call back, email Traffic & conversation monitoring Local and remote access Geo location User revisit recognition CRM and database integration Chat history save Advanced reporting

DIMARK CORP

PTY LTD

DIMARK CORP

PTY LTD

DIMARK CORP

PTY LTD

DIMARK CORP

PTY LTD

DIMARK CORP

PTY LTD

DIMARK CORP

PTY LTD

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