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Home On-the-go In-store

Digital Shopper Marketing: The Shopper Perspective

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Free research into digital shopper marketing in food, drink and grocery, conducted by Evolution Insights. An excellent introduction into digital shopper marketing and shopper awareness & appeal across a broad range of initiatives. Drawn from our in depth research into the field available from our website at www.evolution-insights.com

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Page 1: Digital Shopper Marketing: The Shopper Perspective

Home

On-the-go

In-store

Page 2: Digital Shopper Marketing: The Shopper Perspective

Benefits

Engage with consumers as

shoppers outside store

Reach shoppers who use

traditional media less

Drive brand consideration

and loyalty through

targeted offers

Capture shopper

preferences and habit via opt in

schemes Improve personalisation

and reduce intrusiveness

Improve response rate and ability to measure ROI

Improve shopper

involvement and use of

loyalty schemes

Influence shopping list and basket before the

shopper enters the store

Page 3: Digital Shopper Marketing: The Shopper Perspective

0 10 20 30 40 50 60 70 80 90

Sell items

Access the internet in the supermarket

Purchase items

Find the latest special offers and coupons

Access a social network

Find information about products

Find out information about shops nearby

Search for a particular shop or business

Access the internet

Text message

%

Page 4: Digital Shopper Marketing: The Shopper Perspective

0 10 20 30 40 50 60 70 80

Product Information on Mobile Phone

Scan to List With Mobile

Location Based Mobile Coupons & Offers

Scan to Basket With Mobile

Mobile Coupons

Mobile Loyalty Card App

Mobile Price Comparison

Mobile Price Check

Mobile Loyalty Points Check Apps

Mobile Phone Shopping List Apps

On Pack Mobile SMS Competitions

Mobile Online Grocery Shopping

Web Ratings and Reviews

Printable (Desktop PC) Shopping Lists

Web Recipes & Meal Suggestions

Web Price Comparison

Web Coupons

%

Aware of and use Aware of and don't use

Page 5: Digital Shopper Marketing: The Shopper Perspective

0 10 20 30 40 50 60 70 80

Web Ratings and Reviews

Mobile Online Grocery Shopping

Product Information on Mobile Phone

On Pack Mobile SMS Competitions

Web Recipes & Meal Suggestions

Mobile Coupons

Scan to Online Basket With Mobile

Printable (Desktop PC) Shopping Lists

Mobile Phone Shopping List Apps

Mobile Loyalty Points Check Apps

Mobile Price Check

Location Based Mobile Coupons & Offers

Mobile Loyalty Card App

Mobile Price Comparison

Scan to List With Mobile

Web Price Comparison

Web Coupons

%

Appeal

Page 6: Digital Shopper Marketing: The Shopper Perspective

High usage

Low usage

High appeal

Low appeal

Web coupons

Web price comparison

Web recipes & meal suggestions

Printable (PC) shopping lists

Web ratings & reviews

Mobile online grocery

shopping

On pack mobile SMS

competitions

Mobile shopping

list Mobile price check

Mobile price comparison

Mobile coupons

Mobile scanning to

online basket

Product info on mobile

Short to long-term potential Medium to longer-term potential

Niche potential

Short to medium-term potential