55
Presented by: Raul Vielma Director of Digital The Palm Beach Post [email protected] Shifting to Mobile September 20, 2011 RealSolutions.PalmBeac hPost.com Bill Ganon GM Local Markets Verve Wireless bill@vervewireless .com.com Not sure of visual yet Not sure of visual y

Digital dowload all mobile

Embed Size (px)

Citation preview

Page 1: Digital dowload all mobile

Presented by:Raul VielmaDirector of DigitalThe Palm Beach [email protected]

Shifting to Mobile

September 20, 2011RealSolutions.PalmBeachPost.com

Bill GanonGM Local MarketsVerve [email protected]

Not sure of visual yet Not sure of visual yet

Page 2: Digital dowload all mobile

What you can expect from this workshop

The evolution of media consumption The rapid adoption of mobile devices Mobile Market Overview Mobilizing for Success What’s selling today? The mobile Ad buy Pricing the Deal

22

Page 3: Digital dowload all mobile

Increase in media choices continues to evolve

3

In the beginning there was only one vehicle to reach consumers

Now there are almost too many to count

3

Page 4: Digital dowload all mobile

2011 not stopping media expansion…

4

Widgets and AppsAverage number of apps downloaded to a smart phone 271

Mobile as an ad platform

Mass adoption of smart phones in the

U.S.70.4 million in

20101

Boom in tablet market

15.5 million units sold forecasted in 20112

Increase in social use and time spent Nearly 154 million UVs on Facebook

Dec. 20103

Tweeter and social media

as ad vehicles

ADVERTISING 2011+

Augmented Reality

Mass adoption of QR codes

Social Coupons

Source: 1Nielsen State of Media 2010; 2The State Of Consumers and Technology: Benchmark 2010, US; 3 ComScore, Dec. 2010

Page 5: Digital dowload all mobile

The Advertising Challenge

"Half the money I spend on advertising is wasted. Trouble is, I don't know which half."

John Wanamaker legendary Philadelphia retailer

5

Page 6: Digital dowload all mobile

What if we could change the dynamic?

• Interruptive• Non-personalized• Mass audience• One-way• Impression / click metrics

ADVERTISING MARKETING

• Conversational• Tailored / Relevant• 1:1• 2 way relationship• Engagement metrics

6

Page 7: Digital dowload all mobile

Local media will own mobile

News and local info key mobile web driver (Borrell Assoc.)

• 65% of mobile content consumed is local• Mobile news generate highest frequency of use• Breaking News – a mobile killer app• New media to generate 22% of local advertising revenue by

2013

• Trusted local brands• Leading source of news and information• Local ad sales force – 150,000 in US

“80% of local content providers believe that mobile will be their main distribution channel within 3 years.”‘09

(Center for Media Research Annual Study)

“40% of local content providers believe that mobile may be significant some day”‘08

Sept.

7

Mobile Offers New Audiences

Page 8: Digital dowload all mobile

8

Mobile Offers New Audiences

Page 9: Digital dowload all mobile

9

Mobile Offers New Audiences

Page 10: Digital dowload all mobile

Mobile Offers New Audiences

Dec. 1, 2010

“A majority of the growth mobile ads will experience over the next few years will come from an area all of the web is turning to: local.

BIA/Kelsey is calling for U.S. mobile local ad dollars to rise from $213 million in ‘09 to $2.03 billion in 2014 (57 percent CAGR). For the past year, local was just getting started, as it represented only 44 percent of total U.S. mobile ad revenues last year. But by 2014, it will have a 69 percent share of the mobile ad market.”

As of 6/23/11: BIA Kelsey increased forecast to $2.8B!

10

Page 11: Digital dowload all mobile

Mobile Offers New Audiences

Smartphones Outsell PCsBy SARAH PEREZ of ReadWriteWeb

According to IDC, smartphone manufacturers shipped 100.9 million devices in the fourth quarter of 2010, while PC manufacturers shipped 92.1 million units worldwide. Or, more simply put, smartphones just outsold PCs for the first time ever.

February 8, 2011

11

Page 12: Digital dowload all mobile

Smartphones Outsell Feature Phones

12

Page 13: Digital dowload all mobile

Mobile is Huge for Local Information Seekers

• 95% of smartphone users have looked for local information

• 77% have contacted a business after seeing an ad

• 44% actually purchased something.Google Ipsos – Think Insights”

13

Page 14: Digital dowload all mobile

“Fastest growing technology in modern times” - Mary Meeker, Sr. Internet Analyst, Morgan Stanley (Spring ‘10)

Mobile Offers New Audiences

14

Page 15: Digital dowload all mobile

Currently own a mobile phone: 1,271,100Source: 2010 Scarborough Report, Release 2

15

Top 5 ways mobile phone users use their phone:1. Make local and long distance calls (75%)

2. Text (49%)

3. E-mail (19%)

4. News/Traffic (15%)

5. Search (14%)

More than 1,271,100 mobile phone users in our market.

Some of the demographic characteristics of mobile phone users are:

▀ Adults 18 to 44 (41%)▀ College educated (57%)▀ Have children (32%)▀ Employed (54%)▀ Household income of $75,000 or more (41%)

Page 16: Digital dowload all mobile

Fact or Fiction: Only young people use smart phones. FICTION!

Adults 45 to 54

Adults 35 to 44

Adults 25 to 34

Adults 18 to 24

0% 25% 50%

24%

18%

25%

15%

Fact or Fiction: Smart phone users are just a bunch of single guys looking to hook up. FICTION!

Widowed

Divorced/Legally separated

Never married (single)

Married

0% 25% 50% 75% 100%

3%

6%

30%

61%

Male, 52%

Female, 48%

Total Palm Beach County Adults: 1,025,700Source: 2010 Scarborough Report, Release 1

Adults 55+

Adults 18 to 54

0% 50% 100%

18%

82%

Fact or Fiction: Smart phone users

Source: 2010 Scarborough Report, Release 2

16

Page 17: Digital dowload all mobile

Fact or Fiction: Smart phone users make money. FACT!

Less than $75,000

$75,000 or more

0% 50% 100%

40%

60%

Retired

College educated

0% 25% 50% 75% 100%

7%

71%

49%

67%

Fact or Fiction: Smart phone users are educated. FACT!

Total Smart Phone Users: 541,600Source: 2010 Scarborough Report, Release 2

$150,000 or more

$100,000 to $149,999

$75,000 to $99,999

0% 25% 50%

20%

23%

17%

Service

Management

Professional

Sales & Office

0% 25% 50%

13%

14%

16%

22%

Fact or Fiction: Smart phone users

Source: 2010 Scarborough Report, Release 2

17

Page 18: Digital dowload all mobile

Mobile 101• Smart phone: An advanced phone with an operating system; runs apps, requires data plan.

• Feature phone: A low-end phone for calling, text messaging or basic Web activities

• SMS (Short Messaging Service)/MMS (Multimedia Messaging Service): “Text messages” and “picture/video messages.”

• Native apps vs. web apps: Native apps are downloaded/stored on the device; web apps live on the Web and are viewed via the Internet.

• Short codes: 4-6 digit numbers often used to run advertising campaigns or subscription services; The Post’s shortcode is 72411 (PB411).

Page 19: Digital dowload all mobile

Mobilizing for Success

19

Page 20: Digital dowload all mobile

Shorter Loading Time

20

Mobilizing for Success

Longer Loading Time

Page 21: Digital dowload all mobile

a) Extend your online digital ad sale to the mobile device

21

Mobilizing for Success

Page 22: Digital dowload all mobile

• Highest engagement apps in the industry• Fastest download speeds • Full offline usage and reporting of offline activity• Optimized for revenue generation

Publishing Solutions: Mobile Apps

22

Page 23: Digital dowload all mobile

Post Mobile Efforts

23

The Palm Beach Post mobile site (m.palmbeachpost.com) receives more than 1 million page views each month.

The Post iPhone app has been downloaded

more than 20,0000 times. Receiving more

than 200,000 page views a week.

The Post’s iPad launched in August!

23

Page 24: Digital dowload all mobile

Mobile Applications = More Engagement

Mobile applications drive 8 -10X page views v. mobile web

Click through rates 4-5X higher (ad stays anchored at bottom)

24

Page 25: Digital dowload all mobile

Web + Apps: Work Better Together

Page Views

Uni

que

Us

ers

High

Low

Low High

MobileApps

MobileWeb

25

Page 26: Digital dowload all mobile

Benefits of having a Mobile Strategy

1. Highly personal media channel – “Look At” vs. “Listen To” environment

2. Strengthen media reach against younger demos

3. Clean, exclusive, “Leaderboard” on page presence for advertiser message

4. Custom landing pages ensure clarity of advertiser offer

5. Engagement tools offer unparalleled connection options for users

6. Click through rates higher than basic online: avg.

btwn .30 -.50. Apps higher.

26

Page 27: Digital dowload all mobile

Local Publisher Accounts and Categories

Verve Network – Final 2010Local Advertising by Categories

#1 Auto Dealers

#2 Real Estate

#3 Education

#4 Banking

#5 Entertainment

#6 Retail

#7 Restaurants/Groc

#8 Home Services

#9 Local Services

#10 All Other

Page 28: Digital dowload all mobile

AutomotiveTier Banner Ad Spend CPM CTR %

1 $2, 400$600 (R)$16,185 (R)

$15$15$15

.31

.34

.34

1 $85,000 (6 dealer co-op buy in market)

$15 .57 to .70

1 $1,000$1,000 (R)$4,500 (R)

$20 .14

1 $1,800$900 (R)$2,700 (R)

$18$18$18

.18

.19

.22

2 $680 $20 .62

2 $2,450$2,450 (R)$15,000 (R)

$15 1.18

28

Page 29: Digital dowload all mobile

Real EstateTier Category Banner Ad Spend CPM CTR

%

1 Broker – iPhone app $ 6,000$24,000 (R)

$20$20

.25

1 Builder $7,800 $15 .47

1 Senior Living $7,500 $15 .20

1 Builder $1,950$1,950 (R)

$15 .24

2 Builder $5,500 $15 .15

3 Agent $4,000 $16 .40

29

Page 30: Digital dowload all mobile

EducationTier Category Banner Ad Spend CPM CTR

%

1 (Online Masters) $3,855 $20 .33%

1 Graduate School $5,100 SOV .17

2 Technical / Vocational $18,000 SOV .23

2 K-12 Private $54,000 $15 .21

1 Summer Classes $5,000 $20 .18

1 Grad School $1,503 $15 .31

30

Page 31: Digital dowload all mobile

Bank / FinanceTier Category Banner Ad Spend CPM CTR

%

3 Bank $2,244 $17 .42

2 Bank $6,000$7,500 (R)

75% SOV

.98

1 Bank $24,000 SOV .17

2 Bank $1,000 $25 1.07

1 Credit Union $3,800 $20 .37

2 Credit Union $17,280 $18 .15

31

Page 32: Digital dowload all mobile

Bank / FinanceTier Category Banner Ad Spend CPM CTR

%

1 Beneficial $15,000$15,000

$15$15

.65

.45

1 Hyperion $2,400 $15 .22

1 Dollar $17,200 (R) $15 .33

1 Conestoga $5,000$3,333

$15 1.3

2 Geico $1,800 $18 .48

2 Savings Inst. $1,500$5,250

$30$30

.51

.66

32

Page 33: Digital dowload all mobile

Bank / FinanceTier Category Banner Ad Spend CPM CTR

%

3 Sec. Natl. BankEnid

$1,350 $15 .52

3 Dover PhiladGthse Tms Rep

$1,500 $15 .74

2 FNCBTimes Leader

$2,625 $15 1.2

1 State BankThe Telegraph

$14,400 $15 .56

1 Jefferson Fin CU $5,400 $15 .46

1 National Penn $9,000 $15 .23

33

Page 34: Digital dowload all mobile

Events / Entertainment

Tier Category Banner Ad Spend CPM CTR%

2 Casino $7,500 $17.50 .27

2 Casino $500$500 (R)$2,000 (R)

$15 .17

3 Jazz Festival $500 $30 .68

1 Boat Show $5,000 $20 .11

1 Rodeo $2,000 $16 .33

2 County Fair $1,250 $16.50 .32

34

Page 35: Digital dowload all mobile

Retail

Tier Category Banner Ad Spend CPM CTR%

1 Crafts / Hobby $15,000 $15 .36

2 Local Jewelry $4,500 $15 .39

3 Local Dept. Store $300 $10 .43

2 Katy Mills (Shoes) $1050 $15 .43

2 Furniture $2,200$2,200 (R)

$20 .32

1 Mattress $8,325$3,975

$15 .31

35

Page 36: Digital dowload all mobile

Recruitment

Tier Category Banner Ad Spend CPM CTR%

2 Bank $600 $15 .56

1 Aerospace Eng. $600

$15

.28

2 Hospice Care $3,600 $12 .12

2 Oil Drilling $725 $15 .48

36

Page 37: Digital dowload all mobile

Restaurants / QSRsTier Category Banner Ad Spend CPM CTR

%

1 Family Style Restaurants

$18,000 $15 .51

1 National Pizza Franchise

$13,500$47,250 (R)

$15$15

.13

.20

2 National Fast Food $30,000$72,000 (R)

$24 .20

2 Conv. Store $16,000 $15 .89

3 Reg. Pizza Chain $680 $20 .54

37

Page 38: Digital dowload all mobile

Grocery

Tier Category Banner Ad Spend CPM CTR%

1 Schnucks(various

$24,000 $19.50 .67

2 Publix(contest)

$ 558$ 3,780 (R)$ 2,880 (R)

$12.50$17$18

.11

.19

2 Food City(gas coupon)

$510 $15

.34

1 Piggly Wiggly(recipe)

$21,600 $15 -

1 Shop Rite(gas coupon)

$550 $15 .32-.56

38

Page 39: Digital dowload all mobile

Hospitals / Health CareTier Category Banner Ad Spend CPM CTR

%

1 St. Lukes $3,168 $15 .12

2 Roper St. Francis Hospital

$2,000$6,000 (R)

$10 .13

2 Scott and White Clinics

$40,000 SOV .16

1 Baylor College of Medicine

$350 $25 .22

3 Gulf Coast Medical Center

$1,500 $15 .26

39

Page 40: Digital dowload all mobile

Home Services

Tier Category / Goal Banner Ad Spend CPM CTR%

2 Cable/Internet/Phone $9,000 $15 .51

1 Locksmith $12,000 $15 .18

1 Heating / AC $2,000 $20 .35

2 High Speed Internet $10,000 $15 .31

1 Pools / Spas $300 $15 . 67

40

Page 41: Digital dowload all mobile

Local Services

Tier Category Banner Ad Spend CPM CTR%

1 Insurance Agent $6,480 $18 .26

2 Massage / Tanning $8,100 $27 .22

1 Cosmetic $7,500 $50 .29

1 Plumbing Svc. $1,260 $34 .23

3 Massage Franchise $2,100 $20 .33

3 Attorney $600 $17 .41

41

Page 42: Digital dowload all mobile

1

2

3

The Audience

The Offer

The Results

42

The Verve Mobile Value Proposition

Page 43: Digital dowload all mobile

Source: Mobile Marketer, Classic Guide to Mobile Advertising 8/5/2008, Nielsen Mobile, IAB

ALWAYS “ON”:• A typical mobile phone user carries his/her

phone for an average of 14 hours a day.

ENGAGED:• US mobile subscribers sent and received on

average 480 text messages per month in Q1 2010

• Currently 100 million active mobile Web users in the US.

YOUNG:• Majority of mobile internet usage are 25 – 44

year olds – Helps fill in the valuable younger age group for the media property (as age rises for traditional paper or broadcast property)

1

43

The Verve Mobile Value Proposition

Page 44: Digital dowload all mobile

“The Mobile Marketing Pizza”

2

44

The Mobile Ad Buy

Page 45: Digital dowload all mobile

Advertisers get an exclusive, uncluttered environment (only one ad banner per page).

Closely associate your brand or service with quality content.

Where the bulk of your ad package value is contained.

Target by Daypart, Category, Device.

The Mobile Marketing Pizza

The Crust: Mobile Banners

Mobile WebMobile App

45

Page 46: Digital dowload all mobile

The Mobile Marketing PizzaBut Where Does the Mobile Click Go?

46

Page 47: Digital dowload all mobile

Verve hosted web page with offer information.

User clearly sees more about the advertised offer.

Enables advertiser to continue the dialog with the user through various forms of engagement.

Click to “Action”

The Mobile Marketing Pizza

The Sauce: The Landing Page

47

Page 48: Digital dowload all mobile

The Toppings: Click to Action Menu

The Mobile Marketing Pizza

Make a direct phone call with one touch

Click to Call

Find a retail store near current location

Click to Map

Emails easily sent back to advertiser

Click to Email

48

Page 49: Digital dowload all mobile

49

Click to Call

Page 50: Digital dowload all mobile

50

Click to Email

Page 51: Digital dowload all mobile

Denver Post – NAPA Auto Parts

51

Click to Map

Page 52: Digital dowload all mobile

“Deliver coupon or offers directly to customers”

SMS (Short Message Service)

52

Page 53: Digital dowload all mobile

User taps the banner

Banner converts to “Panel” - fills the page

Device responds accordingly

User selects click to map or call

*NEW* The “Stuffed Crust”: Expandable Banners

The Mobile Marketing Pizza

53

Page 54: Digital dowload all mobile

DO DON’T

Best Practices / Techniques

✔ Keep your banner simply worded with call to action – rotate the creative ~ monthly

✔ Use mobilized landing pages to give your users best possible experience

✔ Match up your most desired user action with the mobile response tool

✔ Consider developing a mobile application to give

✘ Rely on traditional Internet banner techniques (animation, wordiness)

✘ Use usual website for mobile device

✘ Settle for site visit

✘ Rely on web-only communication

54

Page 55: Digital dowload all mobile

Bill Ganon, GM Local MarketsVerve [email protected] 760.479.0055

Questions?

55

Raul Vielma, Director of DigitalThe Palm Beach [email protected] 561-820-4277